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Walser Toyota

Bloomington, MN

4.3
3,844 Reviews
When you visit our Toyota dealership in Bloomington, MN, you get to enjoy an experience that you can only get at a Walser location. We are dedicated to providing each and every customer with a positive experience that they won’t only enjoy themselves, but hopefully tell other people about, too. That’s why we’re dedicated to The Walser Way — our philosophy of how to do business and ensure customer ...
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4401 American Blvd. West

Bloomington, MN

55437

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Showing 3,844 reviews

October 22, 2025

Salesperson worked within what ownership required. No negotiation and lots of junk fees at time of paperwork that salesperson is forced to defend. Very nice show room, good representative with knowled More

by steve@stevewestmark.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tom Kennedy
Oct 23, 2025 -

Walser Toyota responded

Hi Steve, Thank you for taking the time to share your feedback. We’re glad to hear your salesperson provided knowledgeable and professional service, and that you appreciated our showroom. We understand your concerns about the fees during the purchase process. Many of these charges are mandated by state law and are standard across all dealerships, but we recognize how frustrating it can feel when costs add up at the end of a transaction. We appreciate your honesty and your business, and we’ll continue working to make our process as transparent and comfortable as possible for every guest. -Team Walser Toyota

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October 22, 2025

My Service Was Friendly and efficient. ALL my questions were answered. I was shuttled home and picked up when my vehicle was ready.. Always Great Service More

by mznegus19
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian (mgr) and Richie
Nov 10, 2025 -

Walser Toyota responded

Thank you for sharing your experience! We're thrilled to hear Brian and Richie provided friendly, efficient service and kept things easy with our shuttle. We truly appreciate your loyalty! — Team Walser Toyota

October 22, 2025

Repair came in under estimate. Was able to wait at dealerships and work with WiFi. All around a good experience. More

by sullivanjosephj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Hadford
Nov 10, 2025 -

Walser Toyota responded

We’re happy to hear your repair came in under estimate and that you had a comfortable visit with us. Tyler and the team appreciate your kind words — thank you for choosing Walser Toyota! — Team Walser Toyota

October 22, 2025

Excellent service , very accommodating to combine service and warranty repair. Also appreciate the ability to get transportation home and back. More

by rwtorre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Nov 10, 2025 -

Walser Toyota responded

Thank you for your great feedback! We’re glad Tyler and the team could make your visit smooth and convenient, and that our transportation service was helpful. We appreciate you choosing Walser Toyota! — Team Walser Toyota

October 22, 2025

Anthony was the one who helped us with our truck. Very professional and knowledgeable with his field. We're very happy with our purchase. More

by robertcarlagranville
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony
Nov 10, 2025 -

Walser Toyota responded

We’re so glad to hear Anthony made your truck-buying experience a great one! His professionalism and product knowledge make all the difference. Enjoy your new ride, and thanks for choosing us! — Team Walser Toyota

October 21, 2025

I had the pleasure of working with Joe on my new truck, and it was an amazing experience! He made us feel very comfortable and was incredibly accommodating to our needs. Huge shoutout to Joe — we're so hap More

by Mohannad Farajin
Recommend Dealer
Yes
Employees Worked With
Joe Bitter
Nov 10, 2025 -

Walser Toyota responded

That’s fantastic to hear, Mohannad! We’re thrilled Joe made the experience so enjoyable and accommodating. Congratulations on your new truck — we hope you love every mile in it! — Team Walser Toyota

October 21, 2025

Emily made everything possible . Without her, the experience would have been dreadful . Due to Emily, every thing went well More

by saraelizabethking2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Nov 10, 2025 -

Walser Toyota responded

We’re so glad to hear Emily made such a positive difference in your experience! She’s a true professional who always goes above and beyond for our guests. Thank you for sharing your feedback and for choosing Walser Toyota! — Team Walser Toyota

October 20, 2025

Link in email reminder to schedule 18 month service did not take me to a screen that offered the option to schedule the 18 month service so I scheduled tire rotation. I also needed a new tire and when I ta More

by JNOMACHOW
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Aleck, Dale
Oct 23, 2025 -

Walser Toyota responded

Thank you for bringing this to our attention. We sincerely apologize for the confusion with your appointment and for the miscommunication between our departments. It’s clear that your request to update your scheduled service and tire replacement wasn’t properly processed, and that your complimentary wash was missed as well. We’re reviewing this internally to ensure communication between our online system and service team is handled more accurately moving forward. We truly appreciate your patience and your business, and we hope to provide a smoother, more seamless visit next time. -Team Walser Toyota

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October 20, 2025

Timely appointment, courteous staff, excellent service. My concern was addressed and resolved quickly. Thank you. More

by spmichalek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Kapaun and Deshawn Harrison
Nov 10, 2025 -

Walser Toyota responded

Thank you for the great feedback! We're happy to hear Emily and Deshawn provided timely, courteous, and excellent service. We appreciate you choosing us and look forward to seeing you again! — Team Walser Toyota

October 18, 2025

I arrived from Bemidji to Bloomington at 9:00am and did not get the deal of trading in a car for a Tundra truck until 4:30 pm. I was only given 1 set of keys and there was no navigation chip/software l More

by rch.momag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Amid was my sales person.
Oct 21, 2025 -

Walser Toyota responded

We sincerely apologize for the lengthy time it took to complete your purchase, as that’s not the level of efficiency or experience we strive to provide. Regarding the navigation system and second key, pre-owned vehicles are sold as-is, which can mean certain features or accessories, like navigation software or an extra key, may not be included from the previous owner. We understand how frustrating that can be, especially after spending so much time with us, and we truly appreciate your patience and feedback.

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