Walser Toyota

Ridiculous pricing for requested work by longtime customer. No car wash given or offered when 5+ vehicles next to me received one. Watched and listened to a loud, heated exchange between a customer s customer. No car wash given or offered when 5+ vehicles next to me received one. Watched and listened to a loud, heated exchange between a customer service person and a technician who were mad at one another for not communicating and responding to one another’s messages. Unprofessional. More

Year after year, Walser Toyota has provided exceptional service. This visit was no exception. Their new building is up and running. It is incredible! Very spacious and welcoming. Everything including service. This visit was no exception. Their new building is up and running. It is incredible! Very spacious and welcoming. Everything including the service department and the "new car lot" is now inside. I often walk to the nearby Denny's to have a meal while my car is being serviced. With the exception of a short distance between buildings, that entire walk is now sheltered from the weather. As usual, I scheduled the appointment online. When I arrived, a staff member directed me where to park, then within two minutes I was greeted by staff from the service desk. Tyler was a pleasure to talk with. He was exceptionally skilled and extremely helpful. The work was completed well ahead of schedule. Thankyou! More

I believed that my heater wasn’t working properly. Although the staff did not think it was faulty, they did check it out and were kind and polite. They said to return if it doesn’t heat when turne Although the staff did not think it was faulty, they did check it out and were kind and polite. They said to return if it doesn’t heat when turned way up. More

Dashboard left in non-comprehensive state, crash bags left off. Video sent during service was non-comprehensive. left off. Video sent during service was non-comprehensive. More

8:00 am appointment, didn’t start working on my car until 1:00pm. Had to wait over 5 hours. Ridiculous!! 1:00pm. Had to wait over 5 hours. Ridiculous!! More

Working with Gavin (spelling) was wonderful. He was honest and not trying to up sell. I will look for him the next time I come in. He was honest and not trying to up sell. I will look for him the next time I come in. More

Mr. Gavin Frey was very professional and informative at all times. Had patience answering questions with a older girl like me. Walser..110% all times. Had patience answering questions with a older girl like me. Walser..110% More

Always five star service! Mike Alovera has helped me with my cars for years and explains things so well! I’m a senior citizen and cars aren’t in my wheelhouse but I always f Mike Alovera has helped me with my cars for years and explains things so well! I’m a senior citizen and cars aren’t in my wheelhouse but I always feel confident with Mike! Thank you! More

Thought my brakes were grinding, but turns out I neeeded a new transmission. I bought my car at walser and purchased a lifetime wrap policy w my car. Even though it has 145k miles, the tech worked with the a new transmission. I bought my car at walser and purchased a lifetime wrap policy w my car. Even though it has 145k miles, the tech worked with the service plan administrator to cover my transmission and transfer case replacement and a new axle. Really grateful for the help and that I was able to purchase such a great plan when I bought my car from walser. More

I said the service was GREAT . . I do NOT like to do survey’s so please STOP sending them . I do NOT like to do survey’s so please STOP sending them More