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Walser Toyota

Bloomington, MN

4.1
406 Lifetime Reviews Review Dealership

4401 American Blvd. West

Bloomington, MN

55437

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406 Reviews of Walser Toyota

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May 19, 2010

"The trade in process was easy and fair. The pricing..."

- Goomer

The trade in process was easy and fair. The pricing rationale was fair and clearly explained. Lot attention and contact was quick and easy. Everyone at the dealership was very friendly. The dealership services were clearly explained and the Walser benefit program was explained clearly. Overall, Spike was groovy.

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Recommend Dealer
Yes
Employees Worked With
Bob Spicher
May 14, 2010

"I recently purchased a Toyota Corolla for my daughter. ..."

- timfargo

I recently purchased a Toyota Corolla for my daughter. This is the 5th Toyota product I have purchased and the 3rd from Walser. I had previously owned 2 Lexuses. I must say that that I have been consistently impressed with the quality of both the product and the sales and service at Walser. The staff has always been friendly and helpful and I have always found that I have gotten a fair value shopping there. As with all large purchases, complexities can arise. I have always found the folks at Walser to be responsive to any of my concerns and to be quick to resolve any issues that are raised. I would happily refer anyone to Walser and I frequently do.

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Recommend Dealer
Yes
Employees Worked With
Charlie Swenson
May 10, 2010

"Toulong Yang helped me out with my car buying needs at..."

- noulee1

Toulong Yang helped me out with my car buying needs at Walser Toyota. I bought a Toyota Yaris 4 door liftback manual. He found exactly what I was looking for, and made the process very, very easy. I didn't have a lot of time, but he was very considerate of the time that I had. I would encourage anyone looking for a car to go to Walser! THANKS WALSER and Toulong!

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Recommend Dealer
Yes
Employees Worked With
Toulong Yang
May 06, 2010

"I just brought a new Toyota Prius from Walser Toyota. ..."

- Toyota Prius3

I just brought a new Toyota Prius from Walser Toyota. The offer was not bad, free ipad, and 750 rebates. The origin price for the car was 24000, with discount lowed to 22000. However, with all the tax and other service charge, the price went up to 27000. Since I am a first buyer, I definitely feel not reasonable. Kind of feeling got cheated. But after their explanation, I had known that the 10 year warranty 1600, and 2000+ tax. Also, I had accepted the environment service such as rust, paint, and interior protection for 799, and clean shield for 299. For the environment service was kind fine for me because I wanted to protect my car for longer period of time. However, there is some sort of confusion, because I thought the rust protection should covers tail pipe which they did not. Also, I had regret for clean shield, because it only covers a small area in front of car and for 300. So far, I am not saying this dealer was bad, I just want share some of my story. If you want to make a good business, you need to be honor to customers; otherwise, this will be your one time deal, and no more.

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Recommend Dealer
Yes
Employees Worked With
Toulong Yang
February 27, 2010

"We were looking to buy a 2008 all wheel drive Toyota..."

- ako32492

We were looking to buy a 2008 all wheel drive Toyota Highlander Limited. We test drove a couple highlanders and found one that we liked. Because we live in northern wisconsin, we needed an all wheel drive vehicle. When we asked the sales person (Glenn Kroeten) if the vehicle was all wheel drive, he told us that it was. After bringing the Highlder home, we changed the oil about a month after the purchase date. As the oil was being changed, we found out by looking under the vehicle that in fact it was not all wheel drive. We called Walser Toyota and they told us to come back down and we could exchange it for an all wheel drive. Over the phone, they made it sound like we would only have to pay the difference if we were to exchange for a more expensive, all wheel drive, vehicle. Upon arriving at Walser to make the switch, they tried makeing the whole thing like a trade in. They gave 4,000$ less on trade for the 2 wheel drive that we had purchased it for only two months earlyer. We ended up paying over 3,500 dollars to get what we should have gotten the first time, an all wheel drive highlander. The salesperson flat out lied to us only to sell the vehicle. Walser Toyota was the worst car buying expierence we have ever had. Do not trust any sales person from this horrible car delarship. They do nothing but take advantage of the customer.

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Recommend Dealer
No
Employees Worked With
Glenn Kroeten
September 08, 2008

"went to dealership to purchase truck, they had one..."

- clark1

went to dealership to purchase truck, they had one similiar to what I wanted but after deciding to spend 30000++++ on truck I figured get color i want. I gave salesman cc number so they could go get truck and then after 3 days he said truck had miles on it 400 or so before they went to retrieve, I told him find me another color. Then he called me the next day and said rebates chaged by 1500 dollars and playing games. I think this is a terrible way to treat customer buying a 44,000 msrp truck, I live in northern wisconsin and was trying to work the deal by phone after visitng dealership. I had heard alot of quality things about walser auto, but my deal sucked, I was paying cash for truck.

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Recommend Dealer
No
Employees Worked With
jerry smoltz
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