Walser Toyota - Service Center

It took over a month to get my car fixed. The communication was terrible and many times I did not receive a call or text back. When I picked up the car the paperwork was incorrect and I had t The communication was terrible and many times I did not receive a call or text back. When I picked up the car the paperwork was incorrect and I had to ask to make sure the warranty information was changed. Honestly, I had such a bad experience I would never purchase a car with Walser again and I would never recommend their services. More

Very prompt service. The video of the car’s underneath was informative. The service time was as expected. The video of the car’s underneath was informative. The service time was as expected. More

Service Writer, Moses, was excellent. The work, I assume, is excellent. My complaints, if you will, are (1) when I had to change my appt time to add services, the text was not updated (m The work, I assume, is excellent. My complaints, if you will, are (1) when I had to change my appt time to add services, the text was not updated (minor); (2) the $99 diagnostic charge for something I had a video of and a minor”screw tight” kind of thing resolved it; (3) didn’t there use to be a video of the undercarriage inspection? Miss that. And, (4) after a $1300 gross invoice, no longer provide a car wash? (Even though my car WAS pretty clean). Minor disappointments. Overall, satisfied. More

The oil change was very quick and efficient! All employees were professional and friendly! A good experience! All employees were professional and friendly! A good experience! More

My Oil Change was done wrong and I had to return to have them redo it. them redo it. More

Toyota service has always been exceptional I have a 16-year-old Prius and would not take it anywhere else. I think that having it serviced regularly by Walser will preserve its resale value and/or mak 16-year-old Prius and would not take it anywhere else. I think that having it serviced regularly by Walser will preserve its resale value and/or make sure that I can drive it by a few more years. More

Great prompt service. Knowledgeable staff. Vehicle was serviced right the first time and done when promised. Knowledgeable staff. Vehicle was serviced right the first time and done when promised. More

The service was thorough and welcome. However, even with an appointment I was waiting from 10:30 in the morning to 4:30 pm. Too long. However, even with an appointment I was waiting from 10:30 in the morning to 4:30 pm. Too long. More

Top notch service experience all around. Service department runs like a well oiled machine. Thank You Walser service team. Service department runs like a well oiled machine. Thank You Walser service team. More

Walser has always been a great place to deal with. Carmen was awesome! Great place! Carmen was awesome! Great place! More