I am going to rate Walsh Honda of Macon, Ga poorly. I am especially disappointed with the attitude of the general manager David.
In early December 2020 my wife purchased I used Honda Odyssey. Immediately after purchasing it, she smelled oil . She took it Back to Walsh Honda. They discovered an oil leak. They clean thee oil leak impetus of powder around the stained area and told her to Called them in order to make an appointment to come back in a couple weeks to see if the stain had reappeared. Two weeks later she tried tto call them. She could never get in touch with anyone. No one would call her back..
In early February 2021, less than two months after purchase, Her engine light came on. We carried it back to wash onto. We worked with a service manager named Jay. He was very nice. He seemed to indicate that he wanted to work with us and fix the problem because it was agreed that the engine light should not be coming on this soon after purchase. The next day Jay Was off work. A person named Wayne called us. He indicated that there were problems with the oriole pressure switch and oil pump. He said it would cost $1200 to repair. I told him about thee situation of The vehicle leaking oil at the time of purchase. He told me he would check with the general manager, David, in order to find out what they can do.
He told me back a few hours and told me that the general manager said we would have to pay for the repairs. I did not get thee impression that we were going to get much of a discount if any discount even though we don't have a Van for approximately 6 weeks
I believe this is a poor attitude for a business to have and I believe it is for customer service. I believe it is a poor reflection on Walsh Honda Macon, GA And a poor reflection on Honda products.
I would not recommend this Honda dealership to anyone and will be expressing my opinion to friends and family about Walsh Honda of of Macon.
Charles Wells, Macon, GA