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Walt Massey Chevrolet Chatom

Chatom, AL

Overview
Employees
Reviews
Vehicles
4.7
34 Reviews
The team at Walt Massey Chevrolet Chatom would like to welcome you to our dealership in Chatom, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Chatom, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Chatom count on the high-quality vehicles and services found at Walt Massey Chevrolet Chatom, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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16835 Jordan Street

Chatom, AL

36518

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Showing 34 reviews

May 06, 2026

Great service. Fair and honest. Love the automated updates and the ability to schedule service times. More

by Scott McIlwain
Recommend Dealer
Yes
Employees Worked With
Travis Agee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trish Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2026 -

Walt Massey Chevrolet Chatom responded

Thank you for the great feedback! We’re glad to hear you appreciated our fair and honest service, as well as the convenience of our automated updates and scheduling process. We truly appreciate your support and look forward to serving you again!

May 04, 2026

The service was outstanding the workers were friendly and very polite and helpful all service was completed in a timely manner More

by Donaldpipkins
Recommend Dealer
Yes
Employees Worked With
April
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May 05, 2026 -

Walt Massey Chevrolet Chatom responded

We’re glad to hear your service visit was outstanding. Friendly, helpful, and timely service is exactly what we want every customer to experience, and we truly appreciate your feedback!

April 29, 2026

Addison Lee mostly communicated through calls and texts. Plus, April qualified for the job. As for your salespeople, I don't know—she's More

by rosane.bach
Recommend Dealer
Yes
Employees Worked With
Addison Lee mostly communicated through calls and texts. Plus, April
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May 04, 2026 -

Walt Massey Chevrolet Chatom responded

Thank you for your support! We truly appreciate you choosing us and look forward to serving you again.

April 23, 2026

I was able to get an appt the day I called. It was free since it was my first time to get it serviced since I bought it. More

by Kgarris1625
Recommend Dealer
Yes
Employees Worked With
Victoria I think.
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Apr 24, 2026 -

Walt Massey Chevrolet Chatom responded

Thank you for sharing your experience. We’re glad to hear you were able to get an appointment the same day and that your first service visit was a smooth and positive one. It’s great to know the complimentary service added even more value. We truly appreciate your trust and support!

April 22, 2026

From the initial contact with Trish to signing the final papers, I had a wonderful experience with purchasing my car. Everyone was friendly, helpful and very knowledgeable. I am a loyal customer!!! More

by brendabeech
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trish Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2026 -

Walt Massey Chevrolet Chatom responded

Thank you for sharing your experience. We’re so glad to hear Trish and the rest of our team made your car-buying process such a wonderful one from start to finish. It means a lot to know you felt supported by a friendly and knowledgeable team. We truly appreciate your loyalty and your trust in us!

April 20, 2026

Maintenance department was courteous, professional and knowledgeable about what you needed done to your vehicle. More

by lassiter_60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Dumas
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Apr 21, 2026 -

Walt Massey Chevrolet Chatom responded

Thank you for sharing your experience. We’re glad to hear our maintenance team was courteous, professional, and knowledgeable in taking care of your vehicle. We truly appreciate your trust and support!

April 11, 2026

Good friendly people. Answer all my questions. I would like a hard copy of owners manual have own several Chevrolet first Tim no owner manual More

by jbwgov
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trish Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2026 -

Walt Massey Chevrolet Chatom responded

Thank you for sharing your experience. We’re glad to hear our team was friendly and able to answer all your questions. We also appreciate you bringing up the owner’s manual—your feedback is important, and we’ll be happy to help you get a hard copy or guide you on how to access one. Thank you for your trust in our team!

April 11, 2026

Trish went above and beyond. Excellent and honest. The truck was supposed to be detailed when delivered. It had not even been washed. Filthy with glass and nails in the bed. More

by fortson.lee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trish Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Dumas
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Apr 13, 2026 -

Walt Massey Chevrolet Chatom responded

We’re sorry to hear this was your experience and appreciate you bringing it to our attention. Our General Manager, Travis Agee, would like to speak with you personally to better understand what happened and will reach out to you asap to discuss a resolution. You can also reach them at (251) 847-2211.

March 12, 2026

Staff was very friendly and accommodating. They went the extra mile to make sure the purchase went smoothly. More

by keith.peavy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Agee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Trish Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2026 -

Walt Massey Chevrolet Chatom responded

It is remarkable to hear that the staff provided such a friendly and accommodating experience. Going the extra mile to ensure a smooth purchase is a top priority for the entire team. Your appreciation for this dedicated service is greatly valued.

March 06, 2026

Great salesmanship and GM and staff were outstanding and appreciate the professionalism. Thanks for everything. More

by Phillip G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Agee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Dumas
Report | Print
Mar 09, 2026 -

Walt Massey Chevrolet Chatom responded

It is outstanding to hear that the entire team provided such a professional and seamless experience. Delivering top-tier salesmanship and leadership is exactly how everyone here aims to serve. Your appreciation for the hard work and overall service is greatly valued.

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