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Walt Massey Chevrolet Franklinton

Franklinton , LA

Overview
Employees
Reviews
Vehicles
4.9
86 Reviews
The team at Walt Massey Chevrolet would like to welcome you to our dealership in Franklinton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Franklinton, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Franklinton count on the high-quality vehicles and services found at Walt Massey Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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2127 E Washington St

Franklinton , LA

70438

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Showing 86 reviews

August 15, 2025

Always takes care of her customers, good job. Will use again. Never an issue with the service department. More

by kkbarrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Ashe
Report | Print
Aug 18, 2025 -

Walt Massey Chevrolet Franklinton responded

We’re glad to hear you can always count on our team to take care of you! Consistency and trust mean a lot, and we look forward to serving you again.

August 14, 2025

Took advantage of oil change, tire rotation and 21 point inspection promotion. Saturday appointment time worked well for me. Not much else to expound upon. More

by No26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Ashe
Report | Print
Aug 18, 2025 -

Walt Massey Chevrolet Franklinton responded

We’re glad the promotion and Saturday appointment worked out well for you! Thanks for sharing your experience, and we look forward to seeing you again next time.

August 11, 2025

Best place to have your vehicle worked on, they have saved me with my nitro More

by emartin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Mccain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : sales emily martin, Kate Ashe
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Aug 12, 2025 -

Walt Massey Chevrolet Franklinton responded

We’re glad to hear we could help keep your Nitro on the road! Thanks for trusting us with your vehicle and for the great feedback.

August 09, 2025

Very good and quick service. No fluff, they were direct and got right to the point without trying to sell me more than I needed. More

by adam.m.franklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate Ashe
Report | Print
Aug 10, 2025 -

Walt Massey Chevrolet Franklinton responded

Glad to hear you enjoyed the quick, straightforward service. We believe in being honest and efficient, and it’s great to know that came through during your visit!

August 08, 2025

The lobby is very nice and Kate is very friendly and welcoming. The service was prompt and accurate. More

by Jppierce1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Ashe
Report | Print
Aug 10, 2025 -

Walt Massey Chevrolet Franklinton responded

We’re glad Kate’s friendly welcome and our prompt service made your visit a great one. We’ll be sure to share your kind words with her!

July 28, 2025

Very good service and accommodating. Didn’t have a long wait time. Clean facilities. Nice waiting area. More

by teacher.42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate Ashe
Report | Print
Jul 30, 2025 -

Walt Massey Chevrolet Franklinton responded

We’re glad to hear everything went smoothly and that you enjoyed the clean, comfortable environment while you waited. Providing fast, accommodating service is always our goal—thank you for the kind words!

July 24, 2025

Good company to work with. Service was excellent and done well. Great lounge area and concessions. More

by BANKSTONDARRYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate Ashe
Report | Print
Jul 28, 2025 -

Walt Massey Chevrolet Franklinton responded

We’re glad to hear you had a great experience with our team and enjoyed the lounge and concessions while you waited. Thanks for the kind words—we appreciate your support!

July 18, 2025

I am very happy you did it very good job on my car thank you More

by stevenz62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate Ashe
Report | Print
Jul 19, 2025 -

Walt Massey Chevrolet Franklinton responded

We’re so happy to hear you’re pleased with the work on your car! Thank you for the kind words—it means a lot to our team.

July 16, 2025

Easy appointment set up, and easy keeping track of my vehicle’s progress. Great customer service. More

by MICHELEPLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate Ashe
Report | Print
Jul 19, 2025 -

Walt Massey Chevrolet Franklinton responded

We’re glad the appointment process and vehicle updates were smooth and easy for you! Providing great customer service is always our goal, and we’re happy to hear we delivered.

July 16, 2025

best dealership around, very pleasant people to work with including Kate and Trent snd the mechanics More

by emartin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Mccain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate Ashe
Report | Print
Jul 16, 2025 -

Walt Massey Chevrolet Franklinton responded

We’re grateful for your kind words and thrilled to hear you had a great experience with Kate, Trent, and our mechanics. It’s our goal to make every visit as pleasant and seamless as possible—thank you for choosing us!

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