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Walt Massey Chevrolet Franklinton

Franklinton , LA

Overview
Employees
Reviews
Vehicles
4.8
236 Reviews
The team at Walt Massey Chevrolet would like to welcome you to our dealership in Franklinton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Franklinton, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Franklinton count on the high-quality vehicles and services found at Walt Massey Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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2127 E Washington St

Franklinton , LA

70438

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Showing 236 reviews

August 07, 2026

Timely service. Thorough inspection and attention to maintenance, and a free car wash !!! I will be back More

by elisemillerknight
Recommend Dealer
Yes
Employees Worked With
Service dept
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Aug 11, 2026 -

Walt Massey Chevrolet Franklinton responded

Nothing beats getting your vehicle taken care of thoroughly and on time! We're glad our team provided a detailed inspection, addressed your maintenance needs, and topped off the visit with a complimentary car wash. We appreciate your business and look forward to seeing you again!

August 05, 2026

It was a great experience. The wait wasn’t long at all. I was notified that the appointment that I had previously scheduled the tech wasn’t available so I was offered and earli More

by TAWANDALUCAS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2026 -

Walt Massey Chevrolet Franklinton responded

A short wait and flexible scheduling can make all the difference! We're glad our team kept you informed about the change and was able to offer an earlier appointment that worked well for you. We're happy you had a great experience and appreciate you choosing Walt Massey for your service needs!

August 03, 2026

Fantastic as always. Knowledgeable technicians who don't push more than what is actually needed. Always helpful and courteous. More

by m_thibodeaux
Recommend Dealer
Yes
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Aug 11, 2026 -

Walt Massey Chevrolet Franklinton responded

It means a lot to know you can count on our team time and time again! We’re proud to provide knowledgeable, straightforward service without recommending anything your vehicle doesn’t truly need. We appreciate your continued trust in Walt Massey and look forward to taking care of you on your next visit!

August 03, 2026

Great service, I will never take my vehicle anywhere else. I brought 2 vehicles in for an oil change, they rotated my tires and did a great job on the wash. We were in and out. More

by nick.seibert39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne
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Aug 11, 2026 -

Walt Massey Chevrolet Franklinton responded

Earning the kind of trust that keeps you coming back means so much to our service team! We’re glad we could take care of both of your vehicles, from the oil changes and tire rotations to getting them cleaned up and back on the road quickly. We appreciate your loyalty to Walt Massey and look forward to taking care of your vehicles for many miles to come!

August 01, 2026

Our experience was excellent! The person we dealt with was excellent! Our visit was handled in a very timely manor. Thank you More

by dehac52
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Aug 11, 2026 -

Walt Massey Chevrolet Franklinton responded

We’re glad your visit was handled efficiently and that our team provided excellent service throughout the process. Making sure our customers are taken care of in a timely manner is always important to us. We appreciate you choosing Walt Massey and hope to see you again!

July 30, 2026

Great service team and quick work! We really appreciate having a hometown dealership that has a service department that can get you in and out like Walt Massey's Service Department doe More

by ktynes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for your kind words! We're honored to be your hometown dealership and are thrilled to hear you had a great experience with our service team. Providing quality service while getting our customers back on the road quickly is always our goal. Thank you for trusting Walt Massey with your vehicle. We truly appreciate your business and look forward to serving you for many years to come!

July 30, 2026

Hopefully I never need to go back. .. Prices are out of sight 1500 Dollars when you're on Disability... More

by captstorman
Recommend Dealer
No
Employees Worked With
Had to have 2 new compters put in truck and have them flashed for both of them computers......
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Jul 30, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for taking the time to share your feedback. We're sorry to hear you were disappointed with your recent service experience. We understand that unexpected repair costs can be frustrating, and we'd appreciate the opportunity to learn more about your visit. Our Service Manager, Trenton Cooley, would be happy to speak with you directly to discuss your concerns and answer any questions you may have. Please feel free to contact him at (985)839-3535 or by email at trentoncooley@waltmassey.com at your convenience. We value your business and hope to have the opportunity to speak with you soon.

Jul 30, 2026 -

captstorman responded

My issue is not the price, the issue is my AC was working when I dropped the truck off , picked up my truck and the AC not working when I dropped off the truck to replace computers and get them fashed.

July 29, 2026

Dealership provided me a ride home and back when service was complete! Overall excellent experience! More

by bmurray5510
Recommend Dealer
Yes
Employees Worked With
Wayne Keen
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Jul 30, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for sharing your experience! We're so glad to hear our team was able to provide you with a ride while your vehicle was being serviced and that your overall experience was excellent. We strive to make every service visit as convenient and stress-free as possible for our customers. Thank you for choosing Walt Massey. We truly appreciate your business and look forward to serving you again in the future!

July 29, 2026

Great people to work with and very good and their jobs. Would highly recommend their service department to anyone More

by Braeden Cooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Keen
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Jul 30, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our team and found our service department to be professional and efficient. Providing exceptional service that our customers can confidently recommend is what we strive for every day. Thank you for choosing Walt Massey. We truly appreciate your business and look forward to serving you again in the future!

July 28, 2026

Ty McCain was very knowledgeable and helpful in helping decide on a vehicle for my needs, Stephen Brown guide us through financial planning in a timely manner. More

by melaneeberry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty McCain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you for sharing your experience! We're so glad to hear our team helped you find the right vehicle for your needs and guided you through the financing process in a timely, stress-free manner. Providing knowledgeable service and making the buying experience as smooth as possible is always our goal. Thank you for choosing Walt Massey. We truly appreciate your business and look forward to serving you again in the future!

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