Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Walt Massey Chevrolet Franklinton

Franklinton , LA

Overview
Employees
Reviews
Vehicles
4.8
186 Reviews
The team at Walt Massey Chevrolet would like to welcome you to our dealership in Franklinton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Franklinton, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Franklinton count on the high-quality vehicles and services found at Walt Massey Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
Contact Dealership
View Awards

2127 E Washington St

Franklinton , LA

70438

Directions

Filter Reviews By Type

Showing 186 reviews

July 01, 2026

They are a great dealership my car was in the shop longer than they expected so they let me rent a rental until it was done. Great team and care people More

by Jjennifer171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 01, 2026

It was quite a drive to get there from NOLA but definitely worth the experience. I would definitely go back. More

by jen007alex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind feedback! We’re honored that you made the drive from New Orleans to visit us, and we’re thrilled to hear it was well worth the trip. Knowing your experience made the drive worthwhile is one of the highest compliments we could receive. We truly appreciate your support and are grateful for the opportunity to earn your business. Thank you for choosing us, and we look forward to welcoming you back the next time you’re in the area!

June 29, 2026

The service department at Walt Massey Chevrolet of Franklinton was incredibly helpful and made the entire experience smooth and stress-free. From the moment I arrived, the staff was friendly, knowledg More

by Kirkland_creel
Recommend Dealer
Yes
Report | Print
Jul 01, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a smooth and stress-free experience with the service department at Walt Massey Chevrolet. It’s great to know our team was friendly, knowledgeable, and took the time to address your concerns while keeping you informed throughout the entire process. Providing honest communication, quality workmanship, and efficient service is exactly what we strive for every day, and we’re delighted to hear you left feeling confident and well taken care of. Thank you for trusting us with your vehicle and for taking the time to share your experience. We truly appreciate your support and look forward to serving you again in the future!

June 29, 2026

Very comfortable and smooth process, great crew. The sales team were very courteous and helpful with the past 2 purchases, nice experience. More

by mstrin5.ms
Recommend Dealer
Yes
Employees Worked With
Emily Martin
Report | Print
Jul 01, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your wonderful feedback! We’re thrilled to hear your vehicle-buying experience was comfortable and smooth. It’s especially rewarding to know our sales team has provided courteous and helpful service during both of your purchases. We truly appreciate your continued trust and loyalty. Thank you for choosing us again, and we look forward to helping you with all of your automotive needs for years to come!

June 28, 2026

Took my new truck in for an oil change and tire rotation. Service advisor was great, service was fast. When I got in my truck, I found oily handprints on the outside door handle, door, hood, inside door ha More

by sbeall2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 26, 2026

The experience purchasing an suv was exceptional. Chris Kelly and Stephen Brown were so helpful, kind, and took their time in answering all my questions. They never hurried me or made me feel anythin More

by cfwelch9176
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your wonderful feedback! We’re honored to hear your SUV purchasing experience was exceptional. Providing a relaxed, informative, and enjoyable buying experience is exactly what we strive for. We’re especially glad Chris and Stephen took the time to answer all of your questions, never made you feel rushed, and made you feel valued throughout the entire process. We’re also happy Davis was able to assist and help make everything even easier. Your kind words mean so much to our team, and we truly appreciate your trust and support. Thank you for choosing us, and congratulations on your new SUV! We look forward to serving you for many years to come.

June 25, 2026

The entire team was easy to work with and made the buying experience enjoyable. Great job! More

by jerry.defatta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind feedback! We’re thrilled to hear our entire team was easy to work with and made your vehicle-buying experience enjoyable. Providing a smooth, stress-free process and outstanding customer service is what we strive for every day. We truly appreciate your support and your kind words. Thank you for choosing us, and we hope you enjoy your new vehicle for many years to come!

June 25, 2026

I had an amazing visit hassle free and was friendly staff and received a gift certificate and it only took maybe an hour! More

by dmrrs86@att.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malik Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your wonderful feedback! We’re thrilled to hear you had an amazing, hassle-free experience with our team. It’s great to know our friendly staff made your visit enjoyable and that everything was completed in about an hour. We’re also glad you enjoyed receiving your gift certificate! Thank you for choosing us and for taking the time to share your experience. We truly appreciate your support and look forward to serving you again!

June 24, 2026

They got me in quick figured out my problems and got me on my way. Hasslefree will be back! More

by takemyaddress
Recommend Dealer
Yes
Employees Worked With
Trenton Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trenton Cooley
Report | Print
Jun 29, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your kind feedback! We’re thrilled to hear our team was able to get you in quickly, diagnose the problem, and get you back on the road without any hassle. Providing fast, efficient, and stress-free service is exactly what we strive for every day. We truly appreciate your support and are honored to have earned your future business. Thank you for choosing us—we look forward to seeing you again!

June 23, 2026

They made the purchase of my vehicle so pleasant! ! Loved doing business with them! Would definitely recommend them! More

by anitareviere
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty McCain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2026 -

Walt Massey Chevrolet Franklinton responded

Thank you so much for your wonderful feedback! We’re thrilled to hear your vehicle purchase was such a pleasant experience. Making the buying process enjoyable and stress-free is exactly what we strive for every customer. We’re honored that you loved doing business with us, and your recommendation means the world to our team. Thank you for choosing us—we truly appreciate your support and hope you enjoy your new vehicle for many years to come!

1
2
...
19