Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Walt Massey Chevrolet GMC Columbia

Columbia, MS

Overview
Employees
Reviews
Vehicles
4.6
263 Reviews
The team at Walt Massey Chevrolet GMC would like to welcome you to our dealership in Columbia, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet,GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Columbia, you can always count on the professional technicians in our Chevrolet,GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Columbia count on the high-quality vehicles and services found at Walt Massey Chevrolet GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
Contact Dealership
View Awards

1480 Highway 98 E.

Columbia, MS

39429

Directions

Filter Reviews by Keyword

sales person price Massey Greg Dennon Dear Ogden Walt

By Type

Showing 263 reviews

July 08, 2026

I have been coming to get my car serviced there for a long time normally oil changes on the regular the serviced department ALWAYS HAVE a new face in the serviced department working which make it difficu More

by shakyrapeters
Recommend Dealer
No
Employees Worked With
Blake Simpson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Simpson
Report | Print
Aug 05, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

July 02, 2026

My service was fast and efficient. Not a long wait at all. I like Walt Massey. More

by RB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you so much for your kind feedback! We’re glad to hear your service was fast, efficient, and completed without a long wait. We truly appreciate your support and are happy to know you enjoy choosing Walt Massey for your automotive needs. Thank you for trusting our team, and we look forward to serving you again!

July 02, 2026

Have not received a response, I found out the problem is a 5 minute fix, that will cost less than $10 . Someone else will take care of it. More

by nonalane46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dalton Mcneese
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Summers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

July 02, 2026

Check in was easy and efficient repair technician kept me informed The technician was very polite More

by ffweary
Recommend Dealer
Yes
Employees Worked With
Blake Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Simpson
Report | Print
Jul 06, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you for sharing your experience! We’re glad to hear the check-in process was easy and efficient and that your technician kept you informed throughout the repair process. We appreciate your kind words about our team’s professionalism and communication. Thank you for trusting us with your vehicle, and we look forward to serving you again in the future!

July 01, 2026

I have been doing business with the Columbia location for many years now. They always go above and beyond to make sure all of our needs are met. From the buying process to the service department, no other de More

by Jason Freeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Gary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Bourne
Report | Print
Jul 01, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you so much for your wonderful feedback! We’re honored to hear you’ve trusted our Columbia location for many years. Knowing that our team has consistently gone above and beyond to meet your needs—from the vehicle-buying process to our service department—means the world to us. Your kind words about our entire dealership are truly appreciated. Providing exceptional customer service and building lasting relationships with our customers is what we strive for every day. Thank you for your continued loyalty and support. We’re grateful for the opportunity to serve you and look forward to taking care of you for many years to come!

June 30, 2026

I had one of most easy and wonderful experiences purchasing from this dealership. I called and A J Summers answered my call and was extremely helpful and and professional as we worked out the detail More

by Charlie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Bourne
Report | Print
Jul 01, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you so much for your incredible feedback! We’re honored to hear that this was one of the easiest and most enjoyable vehicle purchases you’ve ever experienced. We’re especially glad A.J. was helpful, professional, and made the process smooth from your very first phone call. It’s wonderful to know that he and Cole worked together to provide you and your wife with such a positive, courteous, and professional buying experience. Congratulations on your new GMC Yukon! We truly appreciate your trust in our dealership and your kind recommendation. Thank you for choosing us, and we look forward to serving you and your family for many years to come.

Jul 01, 2026 -

Charlie responded

Than You for your response and we look forward to a great experience as we continue our relationship with the dealership.

June 29, 2026

Very professional and got job completed in a timely matter. Was very friendly and courteous. More

by paulagolmon
Recommend Dealer
Yes
Employees Worked With
Blake Simpson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Simpson
Report | Print
Jul 01, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you so much for your kind feedback! We’re thrilled to hear our team provided professional, friendly, and courteous service while completing your vehicle's service in a timely manner. Providing efficient service without compromising on customer care is what we strive for every day. Thank you for choosing us and for taking the time to share your experience. We truly appreciate your support and look forward to serving you again!

June 29, 2026

Very good service and people in and out quickly. I would refer to anyone who asked More

by fleetmiller2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Self
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you so much for your kind feedback! We’re glad to hear you received great service and that our team was able to get you in and out quickly. Your recommendation means a great deal to us. Thank you for choosing us and trusting our team with your vehicle. We truly appreciate your support and look forward to serving you again!

June 29, 2026

They kept me informed the entire time what they found wrong and what they were going to do to fix it. More

by Npsmith1225
Recommend Dealer
Yes
Employees Worked With
Blake Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Simpson
Report | Print
Jul 01, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you so much for your kind feedback! We’re thrilled to hear our team kept you informed every step of the way by explaining what they found and how they planned to fix it. We believe clear communication is an important part of providing exceptional service, and we’re glad you had that experience. Thank you for trusting us with your vehicle and for taking the time to share your experience. We truly appreciate your support and look forward to serving you again in the future!

June 29, 2026

Everything thing went well just don't understand why my a/c is not working now but it was working fine before i brought it up there.. More

by Anton.Rideout67
Recommend Dealer
Yes
Employees Worked With
Blake Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Simpson
Report | Print
Jul 06, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you for your feedback. We’re glad to hear your overall experience went well, but we’re sorry to hear about the concern with your A/C following your visit. We understand how frustrating it can be when an unexpected issue arises. We encourage you to contact our service department directly so our team can discuss your concerns and determine the best next steps. Thank you for bringing this to our attention and for giving us the opportunity to address the situation.

1
2
3
4
...
27