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Walt Massey Chevrolet GMC Columbia

Columbia, MS

4.7
212 Reviews
The team at Walt Massey Chevrolet GMC would like to welcome you to our dealership in Columbia, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet,GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Columbia, you can always count on the professional technicians in our Chevrolet,GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Columbia count on the high-quality vehicles and services found at Walt Massey Chevrolet GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1480 Highway 98 E.

Columbia, MS

39429

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Showing 212 reviews

May 15, 2026

Tires were not rotated. This has happened multiple times. I don't know if my oil was changed since they neglected to rotate the tires which is an easier service More

by parkrightstriping
Recommend Dealer
No
Employees Worked With
Ashley
May 15, 2026 -

Walt Massey Chevrolet GMC Columbia responded

We’re sorry to hear this was your experience and appreciate you bringing it to our attention. Our Service Manager, Erica Gary, would like to speak with you personally to better understand what happened and will reach out to you asap to discuss a resolution. You can also reach her at (601) 736-3433.

May 15, 2026 -

Walt Massey Chevrolet GMC Columbia responded

We’re sorry to hear this was your experience and appreciate you bringing it to our attention. Cole Bourne, would like to speak with you personally to better understand what happened and will reach out to you asap to discuss a resolution. You can also reach him at (601) 731-1953.

May 10, 2026

Very polite and helpful They welcomed me and I'm handicapped and helped me to have my car brought right to the door when finished More

by lindabaughman1961
Recommend Dealer
Yes
Employees Worked With
Blake Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Simpson
May 11, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you so much for your kind words! We’re glad our team was able to make your visit comfortable and convenient for you. Providing helpful, attentive service to every customer is very important to us, and we’re happy we could assist by bringing your vehicle right to the door. We truly appreciate your support!

May 06, 2026

I am well pleased with the service that was done to my vehicle. The people were very professional.. More

by tlambert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you for your kind words! We’re so glad to hear you were pleased with the service on your vehicle and that our team provided a professional experience. We truly appreciate your support and look forward to serving you again!

May 06, 2026

Everyone was very accommodating and kept me updated on the progress of the service of my truck. More

by ashley@atlas-ssi.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you for your feedback! We’re glad to hear our team was accommodating and kept you informed throughout the service process. Providing clear communication and a great experience is always our goal. We appreciate your support!

May 04, 2026

The service was fast and service staff was very friendly. I will return there for my future services. More

by noeamil1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Gary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Wild
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2026 -

Walt Massey Chevrolet GMC Columbia responded

We’re glad your service visit was quick and friendly. Earning your confidence for future service means a lot, and we’ll be happy to take care of you again!

April 30, 2026

They were friendly and helpful. They were attentive and courteous. They helped me right away. More

by taratemples
Recommend Dealer
Yes
May 04, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you for sharing your experience. We’re glad to hear our team was friendly, helpful, attentive, and courteous, and that you were taken care of right away. We truly appreciate your trust and support!

April 30, 2026

Well trained people. Your work speak for you. You are very concerned about people automobiles. When you care about people you will always stay in business. Keep up t More

by pigottjanette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Bourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Gary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micheal Self
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Mcneese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Wild
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff McCain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Winningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you for sharing such thoughtful feedback. We’re glad to hear you recognize the care and attention our team puts into every vehicle we service. Your encouragement means a lot, and we truly appreciate your trust and support!

April 28, 2026

They were able to diagnose that the problem is a bad Onstar module and had to order it. We're waiting on it to come in so we can schedule a visit to replace it. More

by corky.holliman
Recommend Dealer
Yes
Employees Worked With
Blake Simpson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Simpson
Apr 28, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you for sharing your experience. We’re glad our team was able to diagnose the issue with your OnStar module and get the replacement part ordered. We appreciate your patience while waiting for it to arrive and look forward to getting everything taken care of for you soon!

April 23, 2026

We brought our truck for an oil change and tire rotation we enjoy bringing our truck there. More

by sweetpea3514
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 23, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you for sharing your experience. We’re glad to hear you enjoy bringing your truck to us for service and that your oil change and tire rotation visit was a positive one. We truly appreciate your trust and continued support!

April 18, 2026

Had a good experience shopping for a new vehicle at the Walt Massey Chevrolet GMC Columbia dealership. More

by B. Burns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Thomason
Apr 20, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you for sharing your experience. We’re glad to hear you had a good visit while shopping for your new vehicle at Walt Massey Chevrolet GMC in Columbia. We truly appreciate your trust and support!

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