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Walt Massey Chevrolet GMC Columbia - Service Center

Columbia, MS

4.7
55 Reviews
Call Service Center (601) 736-3432

55 Reviews of Walt Massey Chevrolet GMC Columbia - Service Center

Sort by
September 19, 2025

The crew was prompt, efficient and overall nice! I can’t wait til my next service! Great job team! More

by lgreen1091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Wild
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We’re thrilled to hear the crew made your visit prompt, efficient, and enjoyable. We’ll be ready to deliver the same great service at your next visit!

September 18, 2025

Very professional and polite. Clean bathroom and waiting area. Great Popcorn! Cost was very reasonable. More

by judy.goar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Wild
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We’re happy to hear you enjoyed the clean and comfortable waiting area—and even the popcorn! It’s great to know you found the service professional, polite, and reasonably priced.

September 17, 2025

My car was taken back at the scheduled appointment time. The service was efficient and timely. More

by kflrn35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Wild
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We’re glad your appointment ran on time and the service was handled efficiently. We appreciate your feedback and look forward to your next visit!

September 15, 2025

They have always helped me get my car back on the road , Always gave me a heads up on the cost so I can plan ahead ! More

by rcraft59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We’re glad to hear our team has kept you informed and helped get you back on the road quickly. Clear communication and upfront costs are so important, and it’s great to know that made a difference for you.

September 12, 2025

They have always been nice to me and it doesn’t take them long to do my service and I’m out of there! More

by angelencourager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Gary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Wild
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We’re happy to know your visits have been quick and easy, and that our team has treated you well. We appreciate your trust and look forward to seeing you next time!

September 11, 2025

We had a great time at Massey today everyone was so nice to both of us and it didn’t take long for the service. More

by suejordan170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Wild
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We’re happy to hear you had a great visit and that everything was handled quickly and kindly. We appreciate you choosing us and look forward to seeing you again!

September 11, 2025

I was expecting to have to leave my car there for several days, but they had it fixed within 24 hours. More

by Klp7296
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We’re glad we could get your car back to you so quickly! It’s great to hear the repair was completed faster than expected.

September 10, 2025

Anthony was very nice and welcoming. The service was quick and I had a pleasant experience. More

by huntmakayla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Dyess
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Sep 12, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We’re glad Anthony made you feel welcome and that your service was handled quickly. It’s great to know your visit was such a positive one!

September 09, 2025

There are nice people that work in the service area. The technicians are good also. More

by ricky_grubbs2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Wild
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We’re happy to hear our service team and technicians left a great impression. It means a lot knowing you felt well taken care of!

September 04, 2025

Amy was great! The Technician personally came out and explained all done with my truck. Both were very helpful. More

by shadygrove_farm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We’re happy to hear Amy and our technician took such great care of you! It’s always our goal to be thorough and helpful, and it’s great to know you had a positive experience.

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