Erica Gary
Erica Gary at Walt Massey Chevrolet GMC Columbia

Erica Gary

Service Manager

Walt Massey Chevrolet GMC Columbia

1480 Highway 98 E.
Columbia, MS 39429

Contact Me
4.7
12 Reviews

Dealership Experience

2 yrs, 5 mos

Industry Experience

4 yrs

Languages Spoken

English English

4.7

12 Reviews

Write a Review

12 Reviews of Erica Gary

July 15, 2026

Dealership Rating
Employee Rating

Service mechanics have no respect for service appointments, Need to keep customers informed and finish within specific time, not two hous later. More

by bci.bwoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Blake Simpson

July 01, 2026

Dealership Rating
Employee Rating

I have been doing business with the Columbia location for many years now. They always go above and beyond to make sure all of our needs are met. From the buying process to the service department, no other de More

by Jason Freeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cole Bourne

Jul 01, 2026

Walt Massey Chevrolet GMC Columbia responded

Thank you so much for your wonderful feedback! We’re honored to hear you’ve trusted our Columbia location for many years. Knowing that our team has consistently gone above and beyond to meet your needs—from the vehicle-buying process to our service department—means the world to us. Your kind words about our entire dealership are truly appreciated. Providing exceptional customer service and building lasting relationships with our customers is what we strive for every day. Thank you for your continued loyalty and support. We’re grateful for the opportunity to serve you and look forward to taking care of you for many years to come!

June 25, 2026

Dealership Rating
Employee Rating

The staff is so friendly. They are always so friendly and very helpful. They also help with any questions I have about my vehicle. More

by ritaspence7767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blake Simpson

Jun 29, 2026

Walt Massey Chevrolet GMC Columbia responded

Thank you so much for your kind feedback! We’re thrilled to hear our staff is always friendly, helpful, and takes the time to answer any questions you have about your vehicle. Providing exceptional customer service and making sure our customers feel informed and supported is what we strive for every day. We truly appreciate your continued support and thank you for choosing us. We look forward to serving you again in the future!

May 04, 2026

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Employee Rating

The service was fast and service staff was very friendly. I will return there for my future services. More

by noeamil1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blake Simpson , Marissa Wild

May 05, 2026

Walt Massey Chevrolet GMC Columbia responded

We’re glad your service visit was quick and friendly. Earning your confidence for future service means a lot, and we’ll be happy to take care of you again!

April 30, 2026

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Employee Rating

Well trained people. Your work speak for you. You are very concerned about people automobiles. When you care about people you will always stay in business. Keep up t More

by pigottjanette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Micheal Self, Dalton Mcneese, Kevin Winningham, Blake Simpson , Cole Bourne, Paul Johnson, Jeff McCain, Marissa Wild

May 04, 2026

Walt Massey Chevrolet GMC Columbia responded

Thank you for sharing such thoughtful feedback. We’re glad to hear you recognize the care and attention our team puts into every vehicle we service. Your encouragement means a lot, and we truly appreciate your trust and support!

November 28, 2025

Dealership Rating
Employee Rating

I had great service. Everything was completed as asked . I will be back for another service More

by tadastubbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Trotter

Dec 01, 2025

Walt Massey Chevrolet GMC Columbia responded

Glad to hear everything was taken care of just the way you needed. We appreciate you trusting the team and look forward to seeing you again at your next service.

October 17, 2025

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Employee Rating

I’ve bought 4 cars here in 10 years. That says it all. They actually care about their customers. More

by N Hamilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Micheal Self, Dalton Mcneese , Cole Bourne, Anthony Chapman, Clay Magee, Tony Smith, Amy Trotter, Kasch Utz, Marissa Wild

Oct 18, 2025

Walt Massey Chevrolet GMC Columbia responded

We truly appreciate your loyalty over the years! It means so much to know you’ve continued to choose us time and again. Our team takes pride in caring for our customers, and feedback like yours reminds us why we do what we do.

September 12, 2025

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Employee Rating

They have always been nice to me and it doesn’t take them long to do my service and I’m out of there! More

by angelencourager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Chapman, Dana Douglas, Amy Trotter, Marissa Wild

Sep 15, 2025

Walt Massey Chevrolet GMC Columbia responded

We’re happy to know your visits have been quick and easy, and that our team has treated you well. We appreciate your trust and look forward to seeing you next time!

September 04, 2025

Dealership Rating
Employee Rating

Amazing service and super fast. Really appreciated how nice and lovely they are. They took very good care of me. More

by holly.daugherty1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Chapman, Dana Douglas, Amy Trotter, Marissa Wild

Sep 04, 2025

Walt Massey Chevrolet GMC Columbia responded

We’re so glad to hear you had such a positive experience! It’s wonderful knowing our team took great care of you and made everything quick and easy.

August 27, 2025

Dealership Rating
Employee Rating

Ms. Valarie was very patient, understanding and helped me find the perfect vehicle to fit my budget. I will recommend her to all my friends and family. More

by brandy.boyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dalton Mcneese , Cole Bourne, Valerie Graham, Clay Magee, Brandy McKenzie Boyd, Thomas Slagle, Amy Trotter, Chris Waltz

Aug 28, 2025

Walt Massey Chevrolet GMC Columbia responded

We’re so glad Valarie was able to help you find the perfect vehicle within your budget. Your recommendation means a lot, and we’ll be here to help your friends and family whenever they’re ready!

1

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