Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Walt Massey Chevrolet GMC Lucedale - Service Center
Lucedale, MS
321 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
321 Reviews of Walt Massey Chevrolet GMC Lucedale - Service Center
Sort by
November 01, 2018
My experience Everyone was kind and my car was done quite quickly. I left my car so I could pick it up the next day. The only thing I think that needs improvement i Everyone was kind and my car was done quite quickly. I left my car so I could pick it up the next day. The only thing I think that needs improvement is calling customers to let them kno when it's done. More
by lindsey_beech_08
Verified CustomerEmployees Worked With
Wendy Rhymes Shoemaker
November 01, 2018
Great Service Great Employees Had some accessories added to my new vehicle. I live out of town and couldn't miss work to get it dobe. They arranged for me to be put in a loaner so Had some accessories added to my new vehicle. I live out of town and couldn't miss work to get it dobe. They arranged for me to be put in a loaner so I wouldn't miss work and I could get the service done to my car. Everyone was polite and helpful. More
by Wendalyn
Employees Worked With
Wendy Rhymes Shoemaker
October 30, 2018
Very pleased Walt Massey has been completely dependable and helpful. I left Ford a few years ago because they proved unreliable. The GMC/Chevy's have been a good e Walt Massey has been completely dependable and helpful. I left Ford a few years ago because they proved unreliable. The GMC/Chevy's have been a good experience for me. More
by hammerh77
Employees Worked With
Becky Hembree
October 29, 2018
Repairs I brought my vehicle in because of service lights coming on. I have brought back twice since being serviced. Although I still have a service light to I brought my vehicle in because of service lights coming on. I have brought back twice since being serviced. Although I still have a service light to come back on again. Disappointing. More
by r_griffin
Employees Worked With
Christy, Wendy Rhymes Shoemaker
October 27, 2018
Massey Provided Excellent Service First time to use Massey service for new truck, The service advisors were very professional and efficient on checking in. Overall a very good experien First time to use Massey service for new truck, The service advisors were very professional and efficient on checking in. Overall a very good experience, will most definitely be back for next service. More
by N754BW
Employees Worked With
Wendy Rhymes Shoemaker
October 26, 2018
Great the Service was great and on time like the way they handled me and would recommend them to other people that may be looking for a place to have work d the Service was great and on time like the way they handled me and would recommend them to other people that may be looking for a place to have work done More
by jasonfallon1958
October 25, 2018
New truck service Very courteous staff and fast service they greeted me when I walked in and immediately took care of the proper paperwork and asked me several question Very courteous staff and fast service they greeted me when I walked in and immediately took care of the proper paperwork and asked me several questions about how I was liking my new truck. More
by Riley
Employees Worked With
Amy Mclure
October 25, 2018
Service was great and done in a very timely manner. Mrs Wendy is the best service manager we’ve ever dealt with. Very thorough and professional. Did an outstanding job getting my duramax serviced and ba Mrs Wendy is the best service manager we’ve ever dealt with. Very thorough and professional. Did an outstanding job getting my duramax serviced and back on the road. The only place and person I let handle all my vehicles needs. More
by dustinfairley
Employees Worked With
Wendy Rhymes Shoemaker
October 23, 2018
great They where prompt my problem was there problem was treated like family. Took care of my problem that day so as to cost me no more time off work They where prompt my problem was there problem was treated like family. Took care of my problem that day so as to cost me no more time off work More
by jojoxx911
Employees Worked With
Wendy Rhymes Shoemaker
October 20, 2018
10/17/18 Having a flat tire and having to miss work to drive around on a small spare to find the correct tire to match what you have can be nerve wracking!! T Having a flat tire and having to miss work to drive around on a small spare to find the correct tire to match what you have can be nerve wracking!! Thanks to Walt Massey and Amy McClure this was made easy for me. Tire was ordered, convenient appointment was made and tire was replaced. More
by thembree05
Employees Worked With
Amy McClure, Wendy Rhymes Shoemaker
