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Walt Massey Chevrolet GMC Lucedale - Service Center

Lucedale, MS

4.7
322 Reviews
Call Service Center (601) 947-3001

322 Reviews of Walt Massey Chevrolet GMC Lucedale - Service Center

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March 14, 2025

Great service clean dealership perform service in great time priced reasonable better than other GMC dealer More

by Randyfleming58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re so glad to hear you had a great experience! Providing quality service at a fair price in a clean and welcoming environment is what we strive for. Thank you for choosing us!

March 14, 2025

Accommodations are superior at the dealership,they have snacks, water and coffee while you wait and are very attentive. More

by riversfamily916
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad you enjoyed the accommodations and our team’s attentiveness! Providing a comfortable experience for our customers is important to us. Thank you for your kind words!

March 14, 2025

Wonderful service, polite and understanding. Will recommend Walt Massey to everyone! Quick , quality work. Thanks More

by Silviadae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We truly appreciate your recommendation! It’s great to hear that our team provided wonderful service and quality work. Thank you for choosing Walt Massey!

March 11, 2025

The folks at Walt Massey has Always been very helpful any time I have a problem with my vehicle. More

by billyevans6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Moorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Levins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latisha Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re grateful for your continued trust in us! Our team is always here to help whenever you need anything with your vehicle. Thank you for your kind words and support!

March 10, 2025

Kenda is always helpful and professional. She always seems to go above and beyond and makes sure I get the best service while giving the best service. More

by lathancrtr_93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Kenda will be so happy to hear this! She truly goes above and beyond to ensure the best experience for our customers. Thank you for sharing your kind words—we appreciate your support!

March 10, 2025

Service went ok didn’t take long to finish. Changed cabin air filter which I felt was over priced More

by bpaul910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We appreciate your feedback and are glad your service was completed quickly. We understand your concern about pricing and always strive to provide quality service at a fair value. If you have any questions about the pricing or service performed, we’d be happy to discuss it further. Thank you for choosing us!

March 10, 2025

When I needed my car to be serviced, the dealership was very prompt in getting me an appointment. Miss Jessica was very courteous, friendly and knowledgeable in what my needs were. thanks to Jessica and th More

by lorraine.goff.66a5qaot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re so glad to hear that Jessica and our service team provided you with a prompt and friendly experience! It’s great to know they kept you informed and got your vehicle repaired quickly. Thank you for your kind words and for trusting us with your service needs!

March 05, 2025

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by Lee.miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Thank you for the 5-star rating! We appreciate your support!

March 04, 2025

They have a very knowledgeable and helpful sales staff, and they have a nice waiting room whenever I go for an oil change. More

by benjlomax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad to hear you’ve had a great experience with our knowledgeable sales staff and comfortable waiting area! Thank you for your support—we appreciate you!

March 03, 2025

The service was great, but the price for labor was a nightmare especially since it took less than 30 minutes to fix my car. More

by Sherrymc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad to hear you were happy with the service, but we understand your concern about the labor cost. We strive to provide quality work efficiently, and we appreciate your feedback. If you’d like to discuss your experience further, please feel free to reach out—we’d love the opportunity to address your concerns.

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