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Walt Massey Chevrolet GMC Lucedale - Service Center

Lucedale, MS

4.7
408 Reviews

408 Reviews of Walt Massey Chevrolet GMC Lucedale - Service Center

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September 17, 2025

We have bought several vehicles from Walt Massey and everyone is always friendly and professional. More

by adm1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2025

The service team worked timely and efficiently. It is always a pleasure to do business with them More

by cccc_hilbun
Recommend Dealer
Yes
Employees Worked With
Savannah Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savannah Vasquez
September 14, 2025

Walt Massey's experience is unmatched. They always know exactly what my vehicles need and work diligently to get them serviced and back in the road. Jessica is an excellent customer servic More

by Benjamin Butler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re thrilled to hear that Jessica kept you informed and made sure your service experience was smooth. It means a lot knowing our team’s diligence and care stood out. We appreciate your trust and look forward to taking care of your vehicles again!

September 12, 2025

2018 GMC SIERRA SAVANNA went above and beyond to help me with getting my truck fixed she is the best advisor I had ever worked with there More

by boyttanner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savannah Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad to hear Savanna went above and beyond to get your Sierra taken care of. It’s wonderful knowing she made such a positive impression—thank you for sharing your experience!

September 11, 2025

Great service, treated as family as always I was out and in with no hassles, Kenda H was a pleasure to work with. More

by Jbusby26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re so glad you felt like family and had a smooth, hassle-free visit! Kenda will be thrilled to know she made your experience such a positive one.

September 11, 2025

I use Walt Massey Chevrolet service department because of the wonderful customer service I receive. Kenda always takes great care of us. She provides us with a quote ahead of time, gets us in same day or nex More

by khaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re so glad to hear Kenda has consistently taken great care of you! Providing quick scheduling, upfront quotes, and timely service is exactly the experience we want for every guest. We truly appreciate your continued trust and look forward to serving you again.

September 10, 2025

Good job thanks for job done on my gmc sierra denali will use again further More

by afairley613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad to hear you had a great experience with your Sierra Denali! It’s wonderful to know everything was handled to your satisfaction, and we look forward to helping you again whenever you need us.

September 08, 2025

The sales department maintains contact without being pushy. The service department stays in contact providing constant updates on your vehicle. More

by boomeray195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Levins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re happy to hear both our sales and service teams kept you updated without ever making you feel pressured. That balance of communication and care is exactly what we strive for, and we’re glad it made your experience a positive one!

September 07, 2025

I take my vehicles to them for service and if I need something else done or new tires I am notified. Savannah was very helpful and friendly. More

by hjvgolemon
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Lebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savannah Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad to know Savannah took great care of you and kept you informed about your vehicle’s needs. It’s our goal to make service simple and stress-free, and we appreciate your continued trust in us!

September 06, 2025

Great service and very friendly people And the techs also explain the issues very well so that you can understand the situation More

by drasonball79
Recommend Dealer
Yes
Employees Worked With
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenda Henderson
Sep 12, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re pleased to hear our team made the experience clear and easy to understand. Having friendly service and thorough explanations from our techs makes all the difference—thanks for sharing your feedback!

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