Walt Massey Chevrolet GMC - Service Center
Lucedale, MS
236 Reviews of Walt Massey Chevrolet GMC - Service Center
Easy as 123 Call, make an appointment. They make choices for your visit. Accommodating Bring vehicle in. People smile. Go to waiting room watch TV. Eat popcorn Call, make an appointment. They make choices for your visit. Accommodating Bring vehicle in. People smile. Go to waiting room watch TV. Eat popcorn They don't page you overhead when service completed. They come get you. Easy as 123 More
Just A Great Place From Wendy greeting me with a smile to the pleasant staff. Eric the Service Manager was so helpful and friendly. I was treat so awesome as I waited in From Wendy greeting me with a smile to the pleasant staff. Eric the Service Manager was so helpful and friendly. I was treat so awesome as I waited in the waiting area. By far Walt Massey is the best dealership on the Gulf Coast. More
did not fix problem and were not very nice recall work did not fix still having problems with on star coming and going am not happy with gmc or dealership there employees were not friendly at recall work did not fix still having problems with on star coming and going am not happy with gmc or dealership there employees were not friendly at all acted like they were mad because they had to deal with a recall problem i will not be back there. More
oil change oil maintenance was due on vehicle did not call for appointment went to service desk she was very polite asked if i had a appointment and what i nee oil maintenance was due on vehicle did not call for appointment went to service desk she was very polite asked if i had a appointment and what i needed to do with vehicle she wrote up service order and provided us with information as to when we could expect work to be done and when to pick up said vehicle was good no problems More
A/C & Suspension First off, these repairs were completed on a 2003 GMC Sierra 1500. The ac compressor had been replaced a couple months ago but, with the weather warmi First off, these repairs were completed on a 2003 GMC Sierra 1500. The ac compressor had been replaced a couple months ago but, with the weather warming up, it was only blowing cool. Service department said with it being 15 years old, it had probably sucked in enough leaves to plug the evaporator. They recommended I replace it because of its age. It runs as good as it did when it was new. The truck had also started wandering slightly. They discovered the rack and pinion was leaking. Replaced it and it handles like a new truck. Pretty good for a 15 year old truck with 218K miles. More
Oil change I think when you buy a vehicle from a dealership, you should not pay for labor in a oil change... just saying 😊 just pay for the supplies ( oil and f I think when you buy a vehicle from a dealership, you should not pay for labor in a oil change... just saying 😊 just pay for the supplies ( oil and filter etc.) More
Great Service They are very polite and prompt. They are very helpful in all your needs. It's a really nice place to do business. We will be back soon for another They are very polite and prompt. They are very helpful in all your needs. It's a really nice place to do business. We will be back soon for another service. Rhonda More
Service dept. willing to help. The service dept. was very willing to help me and saw that my problem was taken care of to my satisfaction as smooth and as quickly as possible. The The service dept. was very willing to help me and saw that my problem was taken care of to my satisfaction as smooth and as quickly as possible. The complete staff at Walt Massey were helpful. More
Always treated well Every time I’ve needed service on my vehicle everyone is always very kind I would recommend this company work was was completed as promised Every time I’ve needed service on my vehicle everyone is always very kind I would recommend this company work was was completed as promised More
Wendy! Wendy is awesome. She always goes above and beyond to help you get in and out in a timely manner. We call her and she takes care of everything else. Wendy is awesome. She always goes above and beyond to help you get in and out in a timely manner. We call her and she takes care of everything else. More