Walt Massey Chevrolet GMC - Service Center

The Tech, Joe Lister did not know what he was doing. This is the Third time I have brought is truck in since purchase Eight months ago. The Engine is running Poorly and each time I bring it in they tell This is the Third time I have brought is truck in since purchase Eight months ago. The Engine is running Poorly and each time I bring it in they tell me it is fine and there are no CODES! Each time I bring it in the gas mileage will drop Three Miles/Gallon and we are now down to 19.8 MPG. The tech told me that it had bad motor mounts causing the mileage to drop and the Tachometer to fluctuate up 200RPM and Down 100 from idle. The Tech does not know what he is doing and the past two times I was in for the same problem the other Techs said everything was ok. This has been an on going problem since a week after the purchase. The truck also stalls when you put on brakes hard. I have had the truck nearly stall out twice in emergency when I was in near misses from other drivers. It was suggested that I bring it back and leave it another day this week to let another Tech have a look at it! I am doing my best to give your company an opportunity to resolve my 2017 GMC problems. More

Oil change I brought my car into get an oil changed. After one day of driving my car the bottom heat reflector pan fell off I bought it back in to get it replac I brought my car into get an oil changed. After one day of driving my car the bottom heat reflector pan fell off I bought it back in to get it replaced they left some of the pins out More

transmission problems Time #4 for transmissions shudder. Dealership did a transmission flush and put in high temp transmission fluid. The dealership did a wonderful job. Time #4 for transmissions shudder. Dealership did a transmission flush and put in high temp transmission fluid. The dealership did a wonderful job. But, it looks like GMC corporate is unable to find a fix for the transmission problem. The flushed the system before: put in a regulator converter: put in an updated converter: and now flushed the system again. More

Pleasant visit They checked my vehicle out completely. Great price on service. Pleasant atmosphere and they kept a check on me during my wait. I will be back. I also They checked my vehicle out completely. Great price on service. Pleasant atmosphere and they kept a check on me during my wait. I will be back. I also used the Buick app and love it More

Oil Change My car sent a report to Walt Massey. They emailed to set up an appointment. I had to take the car a day early because of a conflict in schedules, and My car sent a report to Walt Massey. They emailed to set up an appointment. I had to take the car a day early because of a conflict in schedules, and they had no problem with doing the job early. Thanks Walt Massey! More

Great!! We took our Tahoe for an oil change and tire rotation. Bobby Howard worked with us and was super nice and willing to help meet our needs. The Tahoe We took our Tahoe for an oil change and tire rotation. Bobby Howard worked with us and was super nice and willing to help meet our needs. The Tahoe was ready ahead of scheduled. Service received was GREAT! More

Oil change We had an appointment at 4 one evening to have our oil changed and was told it would be 1 1/2 to 2 hours before they could get to us...we couldn't wai We had an appointment at 4 one evening to have our oil changed and was told it would be 1 1/2 to 2 hours before they could get to us...we couldn't wait that long as we had somewhere else to be at 6....they told us we should drop our vehicle off and have someone pick us up which is not visible as I live 35 miles away...we ended up having to make another appointment a week later...not sure of name of people we worked with.. thanks... More