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Walt Massey Chrysler Dodge Jeep RAM Lucedale - Service Center

Lucedale, MS

4.5
190 Reviews
Call Service Center (601) 673-4796

190 Reviews of Walt Massey Chrysler Dodge Jeep RAM Lucedale - Service Center

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March 31, 2025

We were upset that our warranty did not cover our repair as we felt it should have. However our experience with Walt Massey has always been good. Leah has always been very helpful. More

by Moparz10
Recommend Dealer
Yes
Employees Worked With
Leah Sudduth, Leah Sudduth
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Mar 31, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We understand how frustrating it can be when a warranty doesn’t cover something you expected, and we truly appreciate your honesty. We're glad to hear that Leah and the team were still able to provide a positive experience—she’s a great asset to our team. If you have any questions about coverage or future service, we’re always here to help.

March 28, 2025

Had a great service visit with Walt Massey. Would highly recommend to all my friends and neighbors. More

by Trenton Cooley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tera Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Fairley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Pogue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Makailah Churchwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shemuel McCraney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah Sudduth
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Mar 30, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re glad to hear your service visit went so well! Thanks for the recommendation—it means a lot to us!

March 22, 2025

I was very pleased with the service I received. I was kept updated throughout the process of the repair I needed. I was especially pleased with the service department’s rapid response to my needs More

by hembree7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Fairley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah Sudduth
Report | Print
Mar 24, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We're delighted you were pleased with the service and the consistent updates from our team. It's wonderful to hear our service department quickly addressed your needs. Being called the best dealership you've worked with truly means a lot—thank you for your kind words!

March 13, 2025

Leah was absolutely amazing. My wife and I will definitely be bringing my truck back to Walt Massey for all our service needs. More

by jnlo2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sudduth
Report | Print
Mar 16, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Leah will be so happy to hear this! We’re glad she made such a great impression, and we appreciate your trust in us for your future service needs. See you next time!

March 10, 2025

Was very friendly and helpful with my needs I would recommend them to family and friends More

by LisaandLee2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tera Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Pogue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah Sudduth
Report | Print
Mar 11, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re so glad to hear that you had a friendly and helpful experience! Your recommendation means a lot to us, and we truly appreciate your support. We look forward to serving you and your family and friends in the future!

March 10, 2025

It was a good service like it is everytime I have there appreciate your kindness More

by amyrogers3310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Fairley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah Sudduth
Report | Print
Mar 11, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We're happy to hear that you consistently have a great experience with us! Your kind words and support mean a lot. We appreciate you and look forward to serving you again!

March 07, 2025

Excellent work ,quick service,polite,on time,helpful,kind,friendly,low cost, instructive,directional,cost saving More

by Jamesmassey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tera Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Pogue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah Sudduth
Report | Print
Mar 08, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We're thrilled to hear that you had such a positive experience with our team! Providing excellent service while being helpful, friendly, and cost-effective is what we strive for. Thank you for your support—we appreciate you!

March 02, 2025

Walt Massey is the best there was,The best there is. The best there will ever be! More

by bretthowell357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Mccardle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tera Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latisha Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Fairley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla was fantastic in finance.Very helpful and informative.Extremely professional , Nathan Langley, Brett Warren, Leah Sudduth
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Mar 08, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We love the enthusiasm! Thank you for your support and kind words—we truly appreciate you!

February 26, 2025

The service department always takes care of any problems we have with our Ram ( 1st problem in 2 years). This time there was debris in the windshield Washer line. More

by southet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Fairley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We're glad to hear that our service department continues to take great care of your Ram, even with the rare issue. Thank you for trusting us—we appreciate your support!

February 26, 2025

Recent service was handled very well. Was kept updated on status of repairs or any changes. More

by theresamgill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Fairley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We're glad to hear your service experience went smoothly and that you were kept informed throughout the process. Thank you for your feedback and support!

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