Walt Massey Chrysler Dodge Jeep Ram Fiat

Beware! !!!!! Important documents will not be issued!! They will not return phone calls and can be very rude!! I suggest you look elsewhere for a vehicle bc t !!!!! Important documents will not be issued!! They will not return phone calls and can be very rude!! I suggest you look elsewhere for a vehicle bc they don’t care about their customer service More

Salesperson lied to us, wasted time, no one called me back, been two weeks now back, been two weeks now More

Great experience with great people and a special speedy service I will be there quick and easy way service I will be there quick and easy way More

One star only because zero stars is not an option. I never heard from anyone, but the only way to submit this review is to check the internet managers name. Since I never heard from anyone I spent m I never heard from anyone, but the only way to submit this review is to check the internet managers name. Since I never heard from anyone I spent my money elsewhere. And, instead of a small second car for me I bought my wife an SUV. The lack of one phone call or email cost them around $45K. But, at least they are consistent across their dealerships. I didn't hear back from their Flowood dealership so I went out there to buy a pickup. When I got there it had been sold, still on the website, but not on the lot. The sales person tried to sell me a different truck- 7 years older, almost three times as many miles for more money. And, before that day was over two other sales people contacted me and tried to get me to buy the truck that had already been sold. I have very little confidence in car sales persons as a whole, but I won't try to buy anything else from this dealership. More

Best experience ever. From my salesman “Cory” bringing the truck to me initially to see until signing the ending paperwork. Truly the least stressed I’ve ever been! My fam From my salesman “Cory” bringing the truck to me initially to see until signing the ending paperwork. Truly the least stressed I’ve ever been! My family and I will be back and we will be using Cory! More

I purchased a used 2014 Buick Enclave from this dealer roughly a month ago. Beware, every negotiated price will be increased by $1200 for an "additional equipment" fee (supposedly for things like window t roughly a month ago. Beware, every negotiated price will be increased by $1200 for an "additional equipment" fee (supposedly for things like window tinting and anti-theft system). Maybe this is a common practice, but it was a new experience for me. They disclose the fee, but only after you have negotiated a price on the vehicle. A week after purchasing the vehicle, the check engine light came on with two trouble codes indicating a faulty coolant temperature sensor and a faulty purge valve solenoid. That was about $100 to do the job myself, which wouldn't be a huge issue, except my OBD reader indicated that the error codes had been cleared six warm-ups prior. All six of those warm-ups occurred while I was operating the vehicle, including my test drive on the day of purchase. The dealership cleared the trouble codes before selling the vehicle without actually fixing the problem! I gave them two stars because I had a salesman (Corey Halverson) who was friendly and helpful, and I think the price they gave me on the Buick was fair; but unless I'm an isolated case (which I highly doubt) Mac Haik has some very ethically dubious business practices. I won't buy from them again or recommend them. More

If I could give 0 stars I would. Let me waste 5 hours of my time. 5 hour round trip for a vehicle they did not have. Pitiful. These guys keep the old stereotype alive and well for car salesman my time. 5 hour round trip for a vehicle they did not have. Pitiful. These guys keep the old stereotype alive and well for car salesman More

This is the worst dealership i have ever seen they do not answer calls nor return call but will take your and say the problem is fixed.. 3 weeks later still no answer, it sucks being a truck driver dealing w answer calls nor return call but will take your and say the problem is fixed.. 3 weeks later still no answer, it sucks being a truck driver dealing with this More

Stay away! They prey on ripping women off! STAY AWAY! You will for sure get ripped! You do better without a car then buying from these folks. will for sure get ripped! You do better without a car then buying from these folks. More

Worst car buying experience EVER!!!! If you are looking for a sign this is it! DO NOT get a vehicle from here! Completely ruined my first Jeep experience for me! If you get a new car from here CHECK IT an for a sign this is it! DO NOT get a vehicle from here! Completely ruined my first Jeep experience for me! If you get a new car from here CHECK IT and make sure it doesn’t have paint defects, chips, bubbles etc because mine did!!!!!! They will refuse to give you a loaner and gave us the complete run around on getting a rental car while we had to wait on them to fix our brand new Jeep cherokee so we were out a ride for almost a complete week with a 1 year old little boy we needed to get around and management didn’t care AT ALLLL! FINALLY was able to get a rental car and I feel like I’m going to have to wait forever and fight tooth and nail just to get them to reimburse me for it. I feel like my salesman really was trying and did care/ feel bad about the situation but horrible management prevented good customer service and I STILL have not received a call back from the manager, Steven Harmon, even though I left him several voicemails and a message with the girl who answered the phone. He didn’t even come speak to me or apologize or ANYTHING when I picked my vehicle up finally today and I KNOW he saw me just flat out DOES NOT CARE! I also find it funny they are reselling my now used Charger for right near the price I got it brand new from Blackburn dodge in Vicksburg AND they are charging $322 for “dealer installed” tint that was already on there when I traded it in and I didn’t even pay that much to have it done in the first place. Guess that’s a dealership thing 🤷🏼‍♀️. Go to literally ANY other dealership!!!!!!!!!!!!!!! Oh and since it was brand new it was supposed to get detailed as well as the paint fixed. When I got it back there was dirt and dust everywhere! Definitely doesn’t look detailed to me. Really wanted to be excited about this car and it just feels like a complete mistake even getting the Jeep now. More