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Walt Massey Chrysler Dodge Jeep Ram Fiat

Jackson, MS

Overview
Employees
Reviews
Vehicles
4.1
228 Reviews
Walt Massey Chrysler Dodge Jeep Ram FIAT Jackson in Jackson, MS, is proud to be an automotive leader in our area. Since opening our doors, Walt Massey Chrysler Dodge Jeep Ram FIAT Jackson has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Walt Massey Chrysler Dodge Jeep Ram FIAT Jackson will get you into the car or truck you choose with professionalism and attention to your needs.
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5395 I-55 North

Jackson, MS

39206

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Showing 228 reviews

September 19, 2026

Service was spot on. I was kept informed during the process and had a pleasant experience overall. More

by jmartin47
Recommend Dealer
Yes
Employees Worked With
Crystal Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Lee
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September 19, 2026

Service Advisors Had A Dispute With Each Other While Customers Sat Near By. Mechanic Spilled Oil All Over The Motor And Battery. More

by bernjac913
Recommend Dealer
No
Employees Worked With
Can't Remember, But Service Advisors Had A Dispute With Each Other While Customers Sat Near By
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September 18, 2026

Ray is the best, great communication, and transparency. Ray was a pleasure to work with. Upfront with pricing, timeline and repair estimates. More

by Mgray4762
Recommend Dealer
Yes
Employees Worked With
Ray Harper
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Sep 19, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Hi! Thank you so much for taking the time to share your feedback about your recent visit to Walt Massey CDJR Fiat. It’s wonderful to hear that Ray made such a great impression. We always enjoy hearing about the team members who make a visit a positive one.

September 18, 2026

Great Great dealership and service department. Unfortunately parts had to be special ordered. Thank you More

by garywilson
Recommend Dealer
Yes
Employees Worked With
Gary Wilson
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Sep 19, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Hi Gary! Thank you for the great feedback about Walt Massey CDJR Fiat. We appreciate your patience while the parts for your vehicle were special ordered, and we’re glad you were happy with the dealership and service department. We hope everything is running smoothly for you now.

September 18, 2026

Called about recall d03(tow module) had to order parts. Contacted that parts were in. Scheduled service. Arrived, had two other recalls completed, then found out the part was NOT in even tho was told it wa More

by yazooso5
Recommend Dealer
No
Employees Worked With
Only contact was with the young lady checking people in for service. She was great
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Sep 19, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

September 17, 2026

It was easy. Ms. Boardman was kind and kept me updated on my vehicle. The service didn't take long and I liked getting the video from the service man. More

by RECULLOM
Recommend Dealer
Yes
Employees Worked With
Boardman
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Sep 18, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Hi, we’re glad Ms. Boardman made your visit to Walt Massey CDJR Fiat easy and kept you updated along the way. It’s great to know the service was completed quickly and that you found the technician’s video helpful. We’re happy you had such a smooth visit and appreciate you trusting us with your vehicle.

September 17, 2026

It was way better than past experiences with other dealerships. Quick easy process and they also fixed the issues I was having. More

by aaronharris031
Recommend Dealer
Yes
Employees Worked With
The new lady with the short hair
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Sep 18, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Aaron, we’re glad your experience at Walt Massey CDJR Fiat was a better experience than what you’ve had elsewhere. It’s especially good to know we were able to take care of the issues you were having. We appreciate you giving us the opportunity to serve you!

September 17, 2026

My first visit back for service after new car purchase at the dealership. Was not familiar with the check in process. Entered into the service advisor's cubicle and was quickly checked in. Routine oil change More

by bderve
Recommend Dealer
Yes
Employees Worked With
I don't know his name. Express lane service advisor
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Sep 18, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Hi, thank you for giving Walt Massey CDJR Fiat a try for your first service visit. We know coming in for service at a new dealership can feel unfamiliar, so we’re happy our team made the check in easy and kept you informed while your oil change was completed. We look forward to being your go to place for service.

September 17, 2026

The technician and hostess were very professional. The service took a little longer than I expected, but not ridiculously long. More

by cjcoleman1983
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yolanda Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 18, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Hi, it’s nice to hear the technician and hostess at Walt Massey CDJR Fiat made a good impression. We understand the service took a little longer than you expected, so we appreciate your patience while the work was completed. Thanks for giving us the opportunity to take care of your vehicle.

September 16, 2026

The service was excellent and I understand they were busy with a lot of customers but the wait was a little bit too long for me More

by lharris742
Recommend Dealer
Yes
Employees Worked With
Crystal Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Lee
Print
Sep 17, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Hi, we’re glad you felt the service at Walt Massey CDJR Fiat was excellent, though we understand the wait felt longer than you would have liked. We appreciate your understanding and hope your next visit is a quicker one.

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