Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Walt Massey Chrysler Dodge Jeep Ram Fiat

Jackson, MS

Overview
Employees
Reviews
Vehicles
3.8
118 Reviews
Walt Massey Chrysler Dodge Jeep Ram FIAT Jackson in Jackson, MS, is proud to be an automotive leader in our area. Since opening our doors, Walt Massey Chrysler Dodge Jeep Ram FIAT Jackson has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Walt Massey Chrysler Dodge Jeep Ram FIAT Jackson will get you into the car or truck you choose with professionalism and attention to your needs.
Contact Dealership

5395 I-55 North

Jackson, MS

39206

Directions

By Type

Showing 118 reviews

July 14, 2026

I had a good experience. The person at the dealership was very knowledgeable. I would likely recommend a friend More

by jacobsalice86
Recommend Dealer
Yes
Report | Print
July 11, 2026

I went in for an oil change. The process was smooth, everyone was nice and welcoming, and the wait time was reasonable. More

by jamiebradley31
Recommend Dealer
Yes
Employees Worked With
Crystal Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for your kind feedback! We’re glad to hear your oil change experience was smooth and that our team made you feel welcome from the moment you arrived. It’s great to know your wait time was reasonable and that you had a positive visit overall. Thank you for choosing us—we truly appreciate your support and look forward to seeing you again for your next service!

July 11, 2026

It's under a different ownership now. Seems to have great service Kim was great. She made it all feel seamless More

by businessman2k6
Recommend Dealer
Yes
Employees Worked With
Kimberly
Report | Print
Jul 13, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for your kind feedback! We’re thrilled to hear you had a great experience with our team. It’s wonderful to know Kim made the entire process feel seamless and provided the excellent service you deserve. We truly appreciate you giving us the opportunity to earn your business. Thank you for choosing us, and we look forward to serving you again in the future!

July 07, 2026

Customer service experience cannot have been any better From the first person I saw is the dealership at 7:30 to the last person where I paid my money to customer service excellent explained absolutely eve More

by Deyauna. Jenkins
Recommend Dealer
Yes
Employees Worked With
Marquee Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marquee Brown
Report | Print
Jul 13, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for your incredible feedback! We’re truly honored to hear this was the best customer service experience you’ve ever had. It’s wonderful to know every member of our team—from the moment you arrived until you checked out—provided friendly, attentive service, explained everything clearly, and answered all of your questions. Creating that kind of experience is exactly what we strive for every day. Thank you for choosing us and for taking the time to share your experience. We truly appreciate your support and look forward to serving you again!

July 07, 2026

The team was very attentive to my issue. . I was very happy with the time it took to get me in and out and on my way. More

by alljunk22
Recommend Dealer
Yes
Employees Worked With
Jarrod Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yolanda Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Burks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for your kind feedback! We’re glad to hear our team was attentive to your concerns and provided a quick, efficient experience. Getting you back on the road as quickly as possible while delivering great service is always our goal. Thank you for choosing Walt Massey Chrysler Dodge Jeep Ram Fiat in Jackson—we truly appreciate your support and look forward to serving you again!

July 06, 2026

Lazy people. Don't give a crap attitude. Poor communication. Racist. They are a racist group of lazy individuals who do not care about the satisfaction of their c More

by taylorlindsey678
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Crystal Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Lee
Report | Print
July 06, 2026

Great customer service from crystal snd my technician but had an unpleasant experience with one of the young gentleman that answered my phone call the first day More

by shamiyawilliams92
Recommend Dealer
Yes
Employees Worked With
Crystal Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Lee
Report | Print
Jul 13, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to share your feedback. We’re glad to hear Crystal and your technician provided you with great customer service and took good care of you during your visit. We’re sorry to hear about your experience with the phone call on your first day. That’s not the level of service we strive to provide, and we appreciate you bringing it to our attention. Your feedback will be shared with our team as we continue to improve every part of the customer experience. Thank you for choosing Walt Massey Chrysler Dodge Jeep Ram Fiat in Jackson, and we hope to provide you with a five-star experience on your next visit.

July 06, 2026

A clean and organized location with a group of workers who truly work hard to please all customers More

by bradyman24
Recommend Dealer
Yes
Employees Worked With
Justin Cosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Cosby
Report | Print
Jul 06, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you for your kind feedback! We’re glad to hear you found our dealership clean and organized and that our team worked hard to provide a great experience. We truly appreciate your recognition of our staff’s dedication to customer satisfaction. Thank you for choosing us, and we look forward to serving you again!

July 04, 2026

We had a $25 coupon to use towards service. We let her know once we got there and she said she would take care of it. She didn't apply our $25 coupon towards More

by vjarender
Recommend Dealer
No
Employees Worked With
Kimberly Weaver
Report | Print
Jul 13, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you for bringing this to our attention. We're sorry to hear about the confusion regarding your service coupon, as we understand how frustrating that must have been. Our General Manager, Andrew Lucas, would welcome the opportunity to speak with you about your experience and see how we can address your concerns. Please feel free to contact him at andrewlucas@waltmassey.com or (601) 414-8811 at your convenience. We appreciate your feedback and hope to have the chance to restore your confidence in our dealership.

July 03, 2026

You were nice, considering,caring and had a pleasant attitude thanks for your service . You took care of your customer. This survey want let me pass did I purchase a new or use vehicle from you More

by etzeta03
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you for your kind feedback! We’re glad to hear our team was considerate, caring, and provided you with pleasant and attentive service. Taking care of our customers is always our priority, and we truly appreciate your kind words. Thank you for your patience and for taking the time to share your experience with us. We truly appreciate your business and look forward to serving you again!

1
2
...
12