Back

Walt Massey Chrysler Dodge Jeep Ram

Lucedale, MS

4.6
258 Reviews

148 Ventura Dr

Lucedale, MS

39452

Directions

By Type

Showing 258 reviews

June 16, 2023

Very easy to deal with Nice salesman and great finance officer More information on Jeep Wave program More

by mekodd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Moorman. Nikki Taylor
Dec 28, 2023 -

Walt Massey Chrysler Dodge Jeep Ram responded

Thank you so much for the positive review. We are very happy to have provided you with such a positive experience and that we met your expectations. If you ever need anything, please feel free to give us a call or stop by! Have a great day!

June 14, 2023

They did not budget one dollar on the price! The driver seat was broke and salesman has been lying about them ordering the part to fix it! Will never buy from Walt Massey again More

by Bryan Lee
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Dwayne cubbage
Dec 28, 2023 -

Walt Massey Chrysler Dodge Jeep Ram responded

We are sorry to hear of the negative experience that you had at our location. We would love to discuss this in further detail with you in an effort to improve our customer service. At your convenience, please call us at (601) 5843-2786.

June 07, 2023

This was an appointment for routine service, oil change etc. As I have come to expect from Walt Massey, the service was excellent and timely. Wayne was the technician who worked on my wrangler and he is t More

by Palmertb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorretta Mckissick
Dec 28, 2023 -

Walt Massey Chrysler Dodge Jeep Ram responded

Thank you so much for the positive review. We are very happy to have provided you with such a positive experience and that we met your expectations. If you ever need anything, please feel free to give us a call or stop by! Have a great day!

June 05, 2023

I was a bit skeptical about buying a car from out of state ( I live in CO).However after talking to SM Thomas, I felt much easy.The process was simple and fast. I received my truck as promised. There wa More

by Andre Brum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Wilder
Dec 28, 2023 -

Walt Massey Chrysler Dodge Jeep Ram responded

Thank you so much for the positive review. We are very happy to have provided you with such a positive experience and that we met your expectations. If you ever need anything, please feel free to give us a call or stop by! Have a great day!

June 05, 2023

I had an appointment to get my oil changed and tires rotated. I was happy with my service. The service advisors were very friendly. I had zero complaints. More

by mherrington0521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sudduth
Dec 28, 2023 -

Walt Massey Chrysler Dodge Jeep Ram responded

Thank you so much for the positive review. We are very happy to have provided you with such a positive experience and that we met your expectations. If you ever need anything, please feel free to give us a call or stop by! Have a great day!

June 01, 2023

Replaced the air bag cover on my van . Looks like new again and didn’t take but about 45 minutes very satisfied More

by Eugene cook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Brown
Dec 28, 2023 -

Walt Massey Chrysler Dodge Jeep Ram responded

Thank you so much for the positive review. We are very happy to have provided you with such a positive experience and that we met your expectations. If you ever need anything, please feel free to give us a call or stop by! Have a great day!

May 22, 2023

Each time we have service performed on our Ram, they have done a great job. More

by southet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Brown, Lorretta Mckissick
Dec 28, 2023 -

Walt Massey Chrysler Dodge Jeep Ram responded

Thank you so much for the positive review. We are very happy to have provided you with such a positive experience and that we met your expectations. If you ever need anything, please feel free to give us a call or stop by! Have a great day!

May 18, 2023

Excellent communication! Great service! Very friendly! Would definitely recommend to family and friends. Will continue to do business with them! More

by genniferwaller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah sudduth
Dec 28, 2023 -

Walt Massey Chrysler Dodge Jeep Ram responded

Thank you so much for the positive review. We are very happy to have provided you with such a positive experience and that we met your expectations. If you ever need anything, please feel free to give us a call or stop by! Have a great day!

April 27, 2023

Had an oil change scheduled and they were finished with my Charger in about 30 minutes. Very convenient and efficient. Leah did a good job getting it in and out. More

by Kel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah
Dec 28, 2023 -

Walt Massey Chrysler Dodge Jeep Ram responded

Thank you so much for the positive review. We are very happy to have provided you with such a positive experience and that we met your expectations. If you ever need anything, please feel free to give us a call or stop by! Have a great day!

April 21, 2023

The customer service is crap. No communication. Call the dealership to get update on my truck got the runaround and definite answers. Felt like a bad relationship. It was a nightm More

by Bryanlins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of these listed!
Dec 28, 2023 -

Walt Massey Chrysler Dodge Jeep Ram responded

We are sorry to hear of the negative experience that you had at our location. We would love to discuss this in further detail with you in an effort to improve our customer service. At your convenience, please call us at (601) 5843-2786.

...
5
...