Walt Massey Ford

Everything was good. All employees were nice. I was treated like family and the vehicle is doing great. All employees were nice. I was treated like family and the vehicle is doing great. More

I recently had the pleasure of working with Erica and Lynette regarding my vehicle repair, and I couldn't be more satisfied with the level of service they provided. From start to finish, Erica and Lynett Lynette regarding my vehicle repair, and I couldn't be more satisfied with the level of service they provided. From start to finish, Erica and Lynette were both communicative, knowledgeable, and genuinely invested in making sure everything was taken care of properly. Their attention to detail and commitment to customer satisfaction made a typically stressful experience surprisingly smooth. They kept me updated throughout the repair process, patiently explained the necessary work, and ensured my vehicle was returned in excellent condition. It's rare to encounter someone so dedicated and courteous in the auto repair industry, and they truly exceeded my expectations. I highly recommend Erica and Lynette to anyone in need of professional and trustworthy vehicle repair service. Thank you for your outstanding support! More

I recently brought my vehicle in for a routine oil change, and the experience was excellent from start to finish. The service was fast, efficient, and handled with professionalism. The technician clea change, and the experience was excellent from start to finish. The service was fast, efficient, and handled with professionalism. The technician clearly explained what was being done and checked other key components like the air filter and fluid levels, which I appreciated. The waiting area was clean and comfortable, and I was kept informed throughout the process. The staff was courteous and made sure I was satisfied before I left. My car runs smoother now, and I feel confident everything was handled properly. Thank you to the team for the great service — especially to Erica for making the process easy and stress-free! More

I recently had some repair work done on my vehicle and was incredibly impressed with the service I received from Erica. From the start, she was professional, courteous, and extremely knowledgeable. She to was incredibly impressed with the service I received from Erica. From the start, she was professional, courteous, and extremely knowledgeable. She took the time to clearly explain the issues, walk me through the repair process, and provided honest, straightforward recommendations — no pressure, no upselling. Erica kept me updated every step of the way and made sure the repairs were completed on time and to the highest standard. Her communication was excellent, and her attention to detail really gave me confidence that my car was in good hands. Thanks to Erica, what could have been a stressful situation was handled smoothly and efficiently. I truly appreciate her outstanding service and would highly recommend her to anyone needing vehicle repairs. She’s a true asset to the team! More

I recently brought my vehicle in for service and had the pleasure of working with Erica — and I couldn’t be more impressed. From the moment I arrived, Erica was professional, welcoming, and incredibly knowl pleasure of working with Erica — and I couldn’t be more impressed. From the moment I arrived, Erica was professional, welcoming, and incredibly knowledgeable. She took the time to explain everything clearly, kept me updated throughout the process, and made sure all my concerns were addressed. What really stood out was her attention to detail and genuine care for both my vehicle and my experience as a customer. She made the entire process smooth and stress-free, which is something I truly appreciate when dealing with car maintenance. Thanks to Erica, I left feeling confident and well taken care of. Highly recommend her if you’re looking for top-notch service and someone who truly goes above and beyond! More

ERICA GARY IS THE BEST. She takes care of things without complaint. She is very knowledgeable. She takes care of things without complaint. She is very knowledgeable. More

⭐️⭐️⭐️⭐️⭐️ 5-Star Review for Erica I had an absolutely wonderful experience working with Erica. From start to finish, she was professional, attentive, and genuinely committed to providing exceptional serv wonderful experience working with Erica. From start to finish, she was professional, attentive, and genuinely committed to providing exceptional service. She took the time to understand my needs, answered all my questions with patience and clarity, and made the entire process smooth and stress-free. What stood out most was Erica’s friendly and approachable demeanor. She made me feel valued as a customer and went above and beyond to ensure everything was taken care of. It’s rare to find someone who combines professionalism with such a personal touch. I would highly recommend Erica to anyone looking for top-tier service. She’s truly a standout in her field! More

If you're looking for a car where buying it is actually hassle free, this is the go to place. Outstanding Customer service! They will help you find whatever you're looking for & help fix your problems easi hassle free, this is the go to place. Outstanding Customer service! They will help you find whatever you're looking for & help fix your problems easily in their service department! Ms. Erica Gary is my go to girl!! More

Walt Massey in Columbia MS is wonderful. Kasch Uto was very respectful, the whole sales team and financial team was great we will definitely business with them again 👍 Kasch Uto was very respectful, the whole sales team and financial team was great we will definitely business with them again 👍 More

He is very down to earth and easy-going The dealership was great, good people was great, good people More