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Walt Massey Ford

Columbia, MS

Overview
Employees
Reviews
Vehicles
4.7
75 Reviews
Welcome to Walt Massey Ford in Columbia, MS — your preferred Ford dealer serving Columbia, Tylertown, Prentiss, Oak Grove, and surrounding areas. Located at 1494 Highway 98 East, our dealership is committed to providing you with the highest quality of customer service and a vast selection of new and used Ford vehicles. Whether you're looking for the latest Ford F-150, the versatile Ford Explorer, or the eco-friendly Ford Fusion Hybrid, we have a vehicle that suits your needs and budget. At Walt Massey Ford, we pride ourselves on our customer-first approach, ensuring a seamless and transparent buying experience. Our expert sales team is here to guide you through our inventory and assist you in finding the perfect vehicle. Our state-of-the-art service center, staffed by certified Ford technicians, offers everything from routine maintenance to more complex repairs, ensuring your vehicle performs optimally. Visit us today to experience why Walt Massey Ford is the go-to destination for all your automotive needs. Enjoy our competitive pricing, comprehensive financial solutions, and our ongoing commitment to customer care.
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1494 U.S. 98 East

Columbia, MS

39429

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Showing 75 reviews

February 19, 2025

Friendly staff in service department. Hard to get in touch with because the online number doesn’t go directly to this ford dealership but service is great once you can reach them. More

by amycole2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Gary
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Feb 20, 2025 -

Walt Massey Ford responded

Thank you for your feedback about the friendliness of our service department staff and the quality of our service. We apologize for the inconvenience with our contact process and are looking into ways to improve the accessibility of our direct lines. Your satisfaction is important to us, and we appreciate your patience as we work to enhance our communication channels. We're glad to hear that once in touch, your experience is great, and we look forward to serving you more efficiently in the future.

February 18, 2025

Jimmy Bradley and Walt Massey the only place i will buy a vehicle from very professional More

by dsingley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Slagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2025 -

Walt Massey Ford responded

We're thrilled to hear that you've had such positive experiences with Jimmy Bradley and our team at Walt Massey! Your trust and loyalty mean a great deal to us. Thank you for choosing us as your go-to place for purchasing a vehicle, and we look forward to continuing to provide you with professional service in the future.

February 12, 2025

Brandy was amazing she truly went above and behond to help us. We told her what we were looking for and what we needed and she with in 5 minutes found us exactly what we wanted. She definitely was frie More

by Lisa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandy McKenzie Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2025 -

Walt Massey Ford responded

It's fantastic to hear that Brandy was able to assist you so effectively and quickly! Her dedication to treating customers like family and providing professional, caring service is exactly what we strive for. Thank you for taking the time to acknowledge her efforts. We're thrilled she could help you find exactly what you were looking for and hope you enjoy your new purchase!

February 11, 2025

Great service they took care of needs and my car I will return to Walt Massey for in Columbia again More

by Rhodesdj22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
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Feb 11, 2025 -

Walt Massey Ford responded

It's great to hear that we met your needs and took good care of your car! We appreciate your plans to return and look forward to welcoming you back to our Columbia location. Thank you for your trust in us!

February 10, 2025

The service was over and above what I expected. I had no idea amazing service such as this existed. More

by jennifermatherne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Bourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Pittman
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Feb 11, 2025 -

Walt Massey Ford responded

We're thrilled to hear that our service exceeded your expectations! Providing amazing service is something we strive for, and your feedback is incredibly valuable to us. We look forward to serving you again in the future!

February 09, 2025

Great place to buy a vehicle! Everything went perfectly! Very nice place, very clean, staff is very polite and attentive, especially BRANDY! She is the best salesman I've ever met More

by Mistyb0213
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Slagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy McKenzie Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Walt Massey Ford responded

We love hearing that you had such a great experience! Our team works hard to provide a clean, welcoming environment and top-notch service. Brandy will be thrilled to know she made such a positive impact. Enjoy your new vehicle, and thank you for choosing us!

February 09, 2025

Brandy was very helpful throughout the whole process even when she was busy. Would definitely recommend her and Walt Massey to anyone looking for a new vehicle. More

by Kyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandy McKenzie Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Walt Massey Ford responded

We’re so glad to hear that Brandy provided such great service, even while juggling a busy day! She truly goes above and beyond for our customers. Thank you for your recommendation—we appreciate your support!

February 08, 2025

Wonderful dealership! We Bought 2 vehicles in 3 weeks and they made it happen very quickly. Couldn’t be happier with how friendly everyone is! More

by kathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Slagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy McKenzie Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 08, 2025 -

Walt Massey Ford responded

Thank you for your kind words! We're thrilled to hear that you had such a great experience and that our team made the process smooth and efficient for both of your purchases. We truly appreciate your support and look forward to serving you again in the future!

February 07, 2025

Both the vehicle we purchased and customer service from the Walt Massey team in Columbia, MS is excellent! If you are in the market for a vehicle, stop by and see them. More

by Kimbersmith14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy McKenzie Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasch Utz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

Walt Massey Ford responded

Thank you for your kind words! We're so glad to hear that you had an excellent experience with both your vehicle purchase and our customer service in Columbia, MS. We truly appreciate your recommendation and look forward to serving you again in the future!

February 06, 2025

Best dealership ever! Thanks Walt Massey Ford sales, service and management staff. Very helpful and courteous. More

by msmitoagain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valerie Graham
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Feb 08, 2025 -

Walt Massey Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had such a great experience with our sales, service, and management teams. Your support means a lot, and we look forward to serving you again in the future!

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