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Walt Massey Ford

Columbia, MS

Overview
Employees
Reviews
Vehicles
4.7
183 Reviews
Welcome to Walt Massey Ford in Columbia, MS — your preferred Ford dealer serving Columbia, Tylertown, Prentiss, Oak Grove, and surrounding areas. Located at 1494 Highway 98 East, our dealership is committed to providing you with the highest quality of customer service and a vast selection of new and used Ford vehicles. Whether you're looking for the latest Ford F-150, the versatile Ford Explorer, or the eco-friendly Ford Fusion Hybrid, we have a vehicle that suits your needs and budget. At Walt Massey Ford, we pride ourselves on our customer-first approach, ensuring a seamless and transparent buying experience. Our expert sales team is here to guide you through our inventory and assist you in finding the perfect vehicle. Our state-of-the-art service center, staffed by certified Ford technicians, offers everything from routine maintenance to more complex repairs, ensuring your vehicle performs optimally. Visit us today to experience why Walt Massey Ford is the go-to destination for all your automotive needs. Enjoy our competitive pricing, comprehensive financial solutions, and our ongoing commitment to customer care.
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1494 U.S. 98 East

Columbia, MS

39429

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Showing 183 reviews

March 09, 2026

Thanks All went well I'm very pleased with the service I will definitely be back More

by feleshiajefferson43
Recommend Dealer
Yes
Employees Worked With
Ashley McCraw
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley McCraw
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Mar 10, 2026 -

Walt Massey Ford responded

It is fantastic to hear that the service provided was so pleasing. Delivering a high-quality experience is a primary goal for the entire team. Your decision to return for future needs is greatly valued.

March 09, 2026

Went out of way to get my car oil changed. Also picked my car up and brought it back. Made my day! More

by irmasanders53
Recommend Dealer
Yes
Employees Worked With
Ashley McCraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley McCraw
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Mar 10, 2026 -

Walt Massey Ford responded

It is great to hear that the door-to-door service made such a positive impact on your day. Providing convenient pickup and delivery options is a top priority for the service team. Your appreciation for this extra level of care is greatly valued.

March 05, 2026

I have purchased a number of vehicles online and the team at Walt Massey made the process easier and more efficient than any dealership I’ve ever worked with. They were easy to work with, responsive and org More

by dfoster22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Laird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley McCraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton Mcneese
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Mar 05, 2026 -

Walt Massey Ford responded

It is a pleasure to hear that this was the most efficient online buying process you have ever experienced. Being responsive and organized is exactly how the team aims to make remote purchases seamless and easy. Your high recommendation for the dealership is greatly appreciated.

March 04, 2026

Extremely easy transaction with no hidden costs or addendums. Will definitely do business here again More

by J35hood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kasch Utz
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Mar 05, 2026 -

Walt Massey Ford responded

It is wonderful to hear that the transaction was so transparent and straightforward. Providing clear pricing with no hidden costs is exactly what everyone here strives for to ensure a smooth purchase. We truly appreciate the trust and look forward to your next visit.

February 26, 2026

Very knowledgeable about the vehicle and friendly. She also accommodated our schedule and was not pushy. More

by adam.barham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
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Feb 26, 2026 -

Walt Massey Ford responded

Thank you for sharing your experience. We’re glad to hear she was knowledgeable, friendly, and accommodating to your schedule while keeping the process comfortable and pressure-free. We truly appreciate your trust in our team!

February 23, 2026

They didn't seem knowledgeable about cars. Service was horrible. Ashley was nice. I won't be back. More

by Tim@ratcliffcpas.com
Recommend Dealer
No
Employees Worked With
Ashley McCraw
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley McCraw
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Feb 24, 2026 -

Walt Massey Ford responded

We’re sorry to hear this was your experience and appreciate you bringing it to our attention. Our General Manager, Kevin Winningham, would like to speak with you personally to better understand what happened and will reach out to you asap to discuss a resolution. You can also reach him at (601) 530-0627.

February 21, 2026

They were willing to solve my Ford- Ranger problem, so that I could be in driving business again.???? More

by bonettehughes28
Recommend Dealer
Yes
Employees Worked With
Angela, Ashley and Mr. Grant
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Feb 24, 2026 -

Walt Massey Ford responded

It is great to hear that the team could get your Ford Ranger back on the road and your business moving again. We know how important it is to stay mobile, and we truly appreciate you trusting us with the repair. Thank you for the kind words and the opportunity to help!

February 20, 2026

Always excellent service. The employees are friendly and helpful. An excellent place to do business with. More

by Cletusburroughs60
Recommend Dealer
Yes
Employees Worked With
Ashley McCraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley McCraw
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Feb 24, 2026 -

Walt Massey Ford responded

Thank you so much for the consistent support! It is wonderful to hear that the team's friendliness and helpfulness continue to meet expectations. We truly appreciate the kind words and look forward to seeing you again soon.

January 22, 2026

Great costumer service, followed up to check on truck, always on top of their game. More

by harley815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley McCraw
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2026 -

Walt Massey Ford responded

Thank you for your kind feedback. We’re glad to hear you received great customer service, appreciated the follow-up, and felt well taken care of throughout the process. We truly appreciate your trust in us.

January 22, 2026

Easy and organized They communicated well and made the customer feel valued Great service with a smile More

by rowelldc2266
Recommend Dealer
Yes
Employees Worked With
Ashley McCraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley McCraw
Report | Print
Jan 22, 2026 -

Walt Massey Ford responded

Thank you for your kind feedback. We’re glad to hear the process was easy and organized, communication was clear, and you felt valued throughout your visit. We truly appreciate your trust in us.

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