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Walt Massey Ford

Columbia, MS

4.7
183 Reviews
Welcome to Walt Massey Ford in Columbia, MS — your preferred Ford dealer serving Columbia, Tylertown, Prentiss, Oak Grove, and surrounding areas. Located at 1494 Highway 98 East, our dealership is committed to providing you with the highest quality of customer service and a vast selection of new and used Ford vehicles. Whether you're looking for the latest Ford F-150, the versatile Ford Explorer, or the eco-friendly Ford Fusion Hybrid, we have a vehicle that suits your needs and budget. At Walt Massey Ford, we pride ourselves on our customer-first approach, ensuring a seamless and transparent buying experience. Our expert sales team is here to guide you through our inventory and assist you in finding the perfect vehicle. Our state-of-the-art service center, staffed by certified Ford technicians, offers everything from routine maintenance to more complex repairs, ensuring your vehicle performs optimally. Visit us today to experience why Walt Massey Ford is the go-to destination for all your automotive needs. Enjoy our competitive pricing, comprehensive financial solutions, and our ongoing commitment to customer care.
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1494 U.S. 98 East

Columbia, MS

39429

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Showing 183 reviews

October 02, 2025

Great service . Very timely and also always check my recalls and fix them if needed. More

by Michele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley McCraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Gary
Oct 06, 2025 -

Walt Massey Ford responded

We’re glad to hear you consistently receive great, timely service and that our team takes care of your recalls proactively. Thanks for trusting us with your vehicle!

October 01, 2025

Expectations were met. Will continue to use y’all going forward. Erica was great. Thanks More

by leroygregg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Gary
Oct 06, 2025 -

Walt Massey Ford responded

We’re happy to hear everything met your expectations and that Erica took great care of you! We appreciate your loyalty and look forward to seeing you again.

September 24, 2025

Very nice staff answer any questions I need answers to very satisfied customer will go back,and recommend More

by PITTMANJENNIFER81
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tim Laird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley McCraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Gary
Oct 01, 2025 -

Walt Massey Ford responded

We’re so glad our staff took great care of you and answered all your questions. Thank you for your recommendation—we look forward to seeing you again!

September 19, 2025

Had a really great experience with everyone we were dealing with at Walt Massey. Made the whole process go really smooth More

by penniburch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Laird
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Waltz, Erica Gary, Dalton Mcneese
Sep 22, 2025 -

Walt Massey Ford responded

We’re glad to hear the team made your experience smooth and enjoyable from start to finish. Thank you for choosing us!

September 17, 2025

It’s home based and I’m about 4 miles away and the people are very friendly and helpful. More

by johnson.antoniom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley McCraw
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Gary
Sep 22, 2025 -

Walt Massey Ford responded

We’re happy to hear our team’s friendliness and helpfulness make us feel like home for you. We’re glad to be close by whenever you need us!

September 15, 2025

Had some issues with the car that I purchased but everyone took care of it very well. A special shout out to the sales man Mr Jay More

by ladycook222003
Recommend Dealer
Yes
Employees Worked With
I worked with several and all we were good.
Sep 15, 2025 -

ladycook222003 responded

Mr. Jay had my back through the whole process from the beginning.

Sep 15, 2025 -

ladycook222003 responded

Thanks to everyone at Walt Massey

September 08, 2025

My car was picked up from my place of employment for annoil change. The driver was very courteous and professional. It was helpful to receive texts updating me on the progress. Overall a great experienc More

by Vsaundry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley McCraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Walt Massey Ford responded

We’re glad the pickup service made things convenient for you and that our team kept you updated throughout. It’s great to hear the experience was smooth from start to finish!

August 28, 2025

Everyone has been great to me. I will definitely be recommending them to everyone and my family More

by ladycook222003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley McCraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Bourne, Jay Moore, Erica Gary
Aug 29, 2025 -

Walt Massey Ford responded

We’re so glad to hear that! Knowing you’ll be recommending us to friends and family means everything. We appreciate your trust and look forward to serving you again!

Sep 15, 2025 -

ladycook222003 responded

Thank you

August 28, 2025

I had an excellent experience working with Carlos while purchasing my vehicle. He was attentive, observant, and truly listened to my needs. He used that information to guide me through the process and expl More

by tyquerriat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley McCraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Johnson, Dalton Mcneese
Aug 29, 2025 -

Walt Massey Ford responded

We’re so glad to hear Carlos and Dalton made your experience such a smooth and enjoyable one! It’s wonderful that Carlos took the time to truly listen and guide you, and that Dalton explained everything clearly and patiently. We’ll be sure to share your kind words with them—thank you for the recommendation and enjoy your new vehicle!

August 28, 2025

If you are looking for a new vehicle then Walt Massey is the place to go! I got an Explorer and I love it! Zack Phillips was my sales person. He went over all of the features and made me feel comfortabl More

by Winmarphi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Phillips , Dalton Mcneese
Aug 28, 2025 -

Walt Massey Ford responded

We’re so glad Zack made your experience easy and enjoyable, and that he took the time to go over all the features and answer your questions. Congratulations on your new Explorer—we’re thrilled you love it!

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