Walt Massey Kia
Mccomb, MS
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 122 reviews
Very friendly customer service, I didn’t like the fact they had to run a Diagnostics report for $203.27 to tell me that the back hatch lock needed replacing. That was what I brought it in for. It was bad they had to run a Diagnostics report for $203.27 to tell me that the back hatch lock needed replacing. That was what I brought it in for. It was bad enough that the part was $500.00. The service department was very friendly and efficient. More
Very good service. Salesman was knowledgeable and accommodating. There was no pressure by the salesman. Salesman was knowledgeable and accommodating. There was no pressure by the salesman. More
Everything was ok greeter was nice. Only thing, I had an appointment before the date but no one there to change parts out and I wasn’t informed before I drove to McComb from Brookhaven Only thing, I had an appointment before the date but no one there to change parts out and I wasn’t informed before I drove to McComb from Brookhaven. Maybe check appointments and make sure a tech will be there to take care of customers. More
Very nice and professional lady. Had answers for everything that I asked and got things done on time. Had answers for everything that I asked and got things done on time. More
My tires were not rotated as asked. A complimentary vacuum was not done. Service has went down hill A complimentary vacuum was not done. Service has went down hill More
I bought my truck, early July. And my first payment was due August 1, I mean August 21. I paid it August 1. And now the air conditioner goes out. I’ve been up there three times. Tr And my first payment was due August 1, I mean August 21. I paid it August 1. And now the air conditioner goes out. I’ve been up there three times. Try to get this air conditioner fixed, but they’re not fixing it. Now I have another appointment Tuesday. Today is Sunday. More
Very unprofessional and unorganized. Will never buy another Kia again or from the dealership Walt Massey. If it’s possible to move to another dealership for the maintenance on my car I w Will never buy another Kia again or from the dealership Walt Massey. If it’s possible to move to another dealership for the maintenance on my car I will. Would NEVER recommend this group to anyone ever again. More
The associate is very efficient, professional, and dedicated to satisfying the customer. I was made to feel welcomed and valued.Thanks for making my experience possible. dedicated to satisfying the customer. I was made to feel welcomed and valued.Thanks for making my experience possible. More
Everything went well at the Dealership great customer service. Will recommend a friend to your Dealership. service. Will recommend a friend to your Dealership. More


