Walter Jackson

A dealer with employees who really care about customers An unexpected breakdown on a 500+ mile road trip turned into the BEST customer service experience. Headed North for wedding, our tire unexpectedly bur An unexpected breakdown on a 500+ mile road trip turned into the BEST customer service experience. Headed North for wedding, our tire unexpectedly burst just before the Ringgold exit and we coasted on a rim and a prayer into Walter Jackson Chevrolet. The service manager, Marty, explained that he didn’t have a tire in stock that would fit the bill, but he promptly hopped on the phone to North Georgia Tire to find me one. In the mean time, a kind, dog-loving sales person – Todd Ingle – took pity on my family, including my son and my dog, waiting outside in the 90 degree Georgia sun and invited them into the showroom to cool off while we sorted things out. A dog! In the showroom! The team at Walter Jackson went out of their way, driving me and my flat tire all the way to North Georgia Tire to find a suitable used tire, then back to the dealership. The service department installed the tire I bought at North Georgia, and sent us on our journey with best wishes and refusal to take payment, tips, or anything at all but a thank you. This team of folks truly made a difference in our lives, and we could not be more grateful. Our next car purchase will come from them (even though we live nowhere near there), and yours should too. What amazing, wonderful, caring folks. Thank you Danny, Marty, Todd, and everyone else who wished us well and made sure we left town safely!!! More

Customer Service The customer service and dealership personal are outstanding. Our salesman is by far the best and does a really good job in getting us the deals we ne The customer service and dealership personal are outstanding. Our salesman is by far the best and does a really good job in getting us the deals we need. Todd and Bob are really good about getting you in and out quickly. Eddie is good about getting you the deals you want he checks all possible sources. More

nice guys I found the service & sales dept. to be very professional. Good trade-in on my car and speedy sales office made my stay trip short and sweet. thank I found the service & sales dept. to be very professional. Good trade-in on my car and speedy sales office made my stay trip short and sweet. thanks and looking forward to future trades,, gary w More

2015 Trax Easiest purchase we ever made for a vehicle. Justin, Bob, & Eddie made everything simple. to understand with the vehicle and with the financing. No p Easiest purchase we ever made for a vehicle. Justin, Bob, & Eddie made everything simple. to understand with the vehicle and with the financing. No pressure to buy, just good, honest people. More