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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
2,999 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,999 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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July 18, 2017
My first experience at a Mercedes- Benz Service Center Brandon Monaco as my Service Avisor, attentiveness to my description as to the reason that I brought my 2003 C230 Kompressor to Wallter's. Helped to m Brandon Monaco as my Service Avisor, attentiveness to my description as to the reason that I brought my 2003 C230 Kompressor to Wallter's. Helped to make my first visit to a Mercedes Service Center a great experience. More
by GC230
Employees Worked With
Brandon Monaco
July 15, 2017
Took care of my car and communicated very well All is good once again I'll always go to Walters. It's better for me. They always treat me like a good person and customer I appreciate that All is good once again I'll always go to Walters. It's better for me. They always treat me like a good person and customer I appreciate that More
by Jo
Employees Worked With
Brandon Monaco
July 14, 2017
Repair of BAS David Greene does an excellent service to his customers. glad Mark recommended. He knows the issues and is very good at keeping you informed. Give him David Greene does an excellent service to his customers. glad Mark recommended. He knows the issues and is very good at keeping you informed. Give him a pay increase but do not promote him out of this job. He is very good and we keep losing the good ones to higher management. More
by 1SLKmom
Employees Worked With
David Greene
July 14, 2017
Quick and efficient service. David Green was very efficient and on top of his game. No waiting. Two other employees helped park and took down information were very professiona David Green was very efficient and on top of his game. No waiting. Two other employees helped park and took down information were very professional and helpful. This was a recall service for my Navion RV. More
by Wayne W.
Employees Worked With
Young lady who directed me where to park and wrote down info. Gentleman who brought the RV back to me when completed. Both were very professional and personable., David Greene
July 14, 2017
excellent service I took my car for service .., Also had an issue with the sun roof.., JR Rodriguez (my advisor) took care of my e350 ..,He provided me with a loan I took my car for service .., Also had an issue with the sun roof.., JR Rodriguez (my advisor) took care of my e350 ..,He provided me with a loaner a brand new CLA 2018 with only 13 miles on it ... The young lady that writes down the info, the two ladies at the loaner department , and the guy that brought the car back were very fast and profesional More
by REY_HEDEZ
Employees Worked With
July 13, 2017
Excellent Customer Service! Every time my car is in need of service, David Greene is always there to make sure everything goes well. Excellent customer service!!! Would recomme Every time my car is in need of service, David Greene is always there to make sure everything goes well. Excellent customer service!!! Would recommend to everyone! A+++ More
by Malanis
Employees Worked With
David Greene
July 13, 2017
Great Service David Greene was extremely helpful, friendly and understanding. He wrote up the recall repair order and had the repair completed in one hour. Thanks f David Greene was extremely helpful, friendly and understanding. He wrote up the recall repair order and had the repair completed in one hour. Thanks for your help!!! More
by Paul Wadley
Employees Worked With
David Greene
July 12, 2017
David is a professional. David has always been courteous and helpful ! He takes care of his clients as if you are the most valued. 30 years I used Walters and David you are a David has always been courteous and helpful ! He takes care of his clients as if you are the most valued. 30 years I used Walters and David you are amazing, I am glad you are my service advisor! More
by Yolie
Employees Worked With
David Greene
July 12, 2017
Excellent customer service!!! Mr. Cody is very efficient, he answered every question i had. I asked what i had to do to get the express service, he said that if i needed that ser Mr. Cody is very efficient, he answered every question i had. I asked what i had to do to get the express service, he said that if i needed that service he will take care of that for me, and he did, so i do appreciate that very much. Thank you Mr. Cody. More
by Maria M
Employees Worked With
Cody Burt
July 11, 2017
Excellent service as always I've had my car for 5 years now and I have only been dealing with Alex Ramirez. He has been excellent from the beginning! Very courteous and professio I've had my car for 5 years now and I have only been dealing with Alex Ramirez. He has been excellent from the beginning! Very courteous and professional! If you don't have a designated service advisor, then I would highly recommend that you go see Alex. You won't regret it. More
by choimyu
Employees Worked With
