Back

Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,026 Reviews

3,026 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

Sort by
August 23, 2017

Always trusted to work on my Mercedes Walters Automotive in Riverside is always trusted to work on my Mercedes. I always get prompt, accurate, and professional service from all their servi More

by Frank2128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2017 -

Walter's Mercedes-Benz of Riverside responded

Frank thank you for being a loyal customer. We're glad you have fouind a service adviser like Mark. It's important to know whats happening to your car but probably more important to know how to prevent something from happening, so we're glad Mark informs you. We appreciate your business and look forward to working with you again! Regards Ray Burke - General Manager

August 23, 2017

No worries I have limited time when it comes to taking care of my car. So when I can text Brandon with my car problem and he sets up my service and loaner car, i More

by glk350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Aug 24, 2017 -

Walter's Mercedes-Benz of Riverside responded

Life is busy so we're glad Brandon has been so accommodating to you and your schedule. It's great to know you're taking advantage of the loaner cars. We appreciate this 5 star review and we look forward to working with you again. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

August 18, 2017

Excellent Services My experience at Walters MBZ Riverside is extremely appreciated for the quality care and service to myself and my cars. Always receiving expedited che More

by Deon1854
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greene
Aug 21, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're so glad the service team is able to provide you with a great level of care each time. We appreciate your business and we look forward to working with you in the future. Please be sure check out our Facebook and Twitter to keep up with savings and updates. Regards, Ray Burke - General Manager

August 18, 2017

Amazing service Brandon Monaco is an excellent advisor. He is very friendly and always ready to serve. I always look for him while making an appointment because he ac More

by Andrea Transp.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaid Barragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaid is always there too with excellent service., Brandon Monaco
Aug 21, 2017 -

Walter's Mercedes-Benz of Riverside responded

Andrea we're so glad Brandon is always so accommodating to your needs. We thank you for being a loyal customer, we appreciate your business and we look forward to working with you in the future. Please be sure check out our Facebook and Twitter to keep up with savings and updates. Regards, Ray Burke - General Manager

August 12, 2017

Service review Mark Interlocchi always informs me of the service being done and when the vehicle should be ready! Also Bob Rosas are salesman is very helpful! More

by TPUpland
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Rosas
Aug 14, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad you experienced a great salesman in Bob and are now experiencing a great servicemen in Mark. That what Walter's provides, a complete car experience. Please be sure check out our Facebook and Twitter to keep up with savings and updates. Regards, Ray Burke - General Manager

August 11, 2017

Excellent Service given by Alex Ramariz Alex went above and beyond to be helpful assisting me with my maintenance problem. He was professional in every way and took me to the rental car boo More

by Bubbles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're so glad Alex could provide you with a high level of service and that you enjoyed the courtesy car service. We thank you for you review and recommendation. Please be sure check out our Facebook and Twitter to keep up with savings and updates. Regards, Ray Burke - General Manager

August 09, 2017

Fantastic service Brandon Monaco was wonderful - I cannot sing his praises enough! I bought a car from Jin Lee and 5 months later, there was a problem. Both Jin & B More

by hanan levin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jin Lee, Brandon Monaco
Aug 11, 2017 -

Walter's Mercedes-Benz of Riverside responded

Hello Hanan, we're so glad you chose Walter's. Sorry to hear you had a problem but we're overjoyed Brandon and Jin were there to make it right! We're glad that in a time that could be stressful those guys stepped up and got the job done! We appreciate your business and are looking forward to working with you again. Be sure to check our Facebook and Twitter to keep up with savings and updates. Regards, Ray Burke - General Manager

August 08, 2017

Quick and competent I dropped in without an appointment because I had a malfunction message on my dash. David had the problem diagnosed and fixed and the car washed and More

by Philosoph
Recommend Dealer
Yes
Employees Worked With
David Greene
Aug 09, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5 star review! We're so glad you dropped in when you saw that error message. It's great to know David was able to get you in and out in a timely manner. Please be sure to check our Facebook and Twitter for savings and updates. Regards Ray Burke - General Manage

August 06, 2017

Service with a smile As soon as you drive into the service lane you are greeted by someone asking your name and inquiring the reason for your visit, you are ushered to you More

by SoCalSally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2017 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear that you enjoy our service process. We are glad JR was able to give you 5 star service! We look forward to servicing you again. Please be sure to check our Facebook and Twitter for savings and updates. Regards Ray Burke - General Manage

August 06, 2017

Service review Service is just what I expected from Walters, excellent. It went very smoothly and Cody keep me informed the hole time. This is the reason why I drove More

by BUGWRESTLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Aug 07, 2017 -

Walter's Mercedes-Benz of Riverside responded

Jeff thank you for your commitment to us. Hearing that you drove all the way from Fresno just for the Walter's experience is incredible! We really appreciate you. We look forward to working with you again! Please be sure to check our Facebook and Twitter for savings and updates. Regards Ray Burke - General Manage

...
252
...