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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
2,995 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,995 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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March 08, 2017
Simply the Best! Brandon is my favorite service advisor because he is always friendly, professional, courteous, truthful, and knowledgeable. He is comfortable to talk Brandon is my favorite service advisor because he is always friendly, professional, courteous, truthful, and knowledgeable. He is comfortable to talk with and his work is truly excellent. He values his clients and will go the extra mile to ensure his clients receive the best service. He is truly an asset! More
by MC1
Employees Worked With
Brandon Monaco
March 08, 2017
Repair Dave Funk was very helpful and understanding. Many times I had to call back due to work but he always kept me inform regarding my repair. They are jus Dave Funk was very helpful and understanding. Many times I had to call back due to work but he always kept me inform regarding my repair. They are just the best dealership. For that customer service alone I would never buy anything else or from anywhere else. Thank you so much for being excellent! More
by joshka86
Employees Worked With
David Funk
March 03, 2017
Great Service Brandon was very helpful! He noticed my windshield was cracked and after I told him I was going through my insurance, he offered to see if the insura Brandon was very helpful! He noticed my windshield was cracked and after I told him I was going through my insurance, he offered to see if the insurance company would allow Mercedes to go ahead and complete the job so that I wouldn't have to take more time out of my busy schedule. Although AllState didn't allow this to happen, it was a GREAT GESTURE!! More
by Ellen
Employees Worked With
Brandon Monaco
February 27, 2017
Service advisor Thanks to Mr Greene my service advisor for expediting getting my car repair in a timely manner I had just bought my vehicle GLA 250 and ended up with Thanks to Mr Greene my service advisor for expediting getting my car repair in a timely manner I had just bought my vehicle GLA 250 and ended up with a nail in my tire thanks to David Greene he got my tire replaced and I was out back on the road in record time thank you so much Mr. Greene More
by erika123
Employees Worked With
David Greene
February 25, 2017
Thank You! Thank you David Greene! Unfortunately I had an accident that required extensive work to be completed on my car. David was amazing. He reassured Thank you David Greene! Unfortunately I had an accident that required extensive work to be completed on my car. David was amazing. He reassured me that all would be ok and it was! Knowing that David was following up made for an already stressful situation that much less worrisome. He got me into a loaner immediately and gave me regular updates. Thank you for the amazing service! If you're in need of someone knowledgeable and that you can trust, David is your man! More
by SoCal 1
Employees Worked With
David Greene
February 23, 2017
SERVICE ROD HAS BEEN MY SERVICE ADVISER FOR YEARS . I WILL NOT GIVE MY AUTO TO ANY OTHER PERSON. HE KNOWS THE CAR. I FOLLOW HIM TO ANY OTHER SERVICE CENTE ROD HAS BEEN MY SERVICE ADVISER FOR YEARS . I WILL NOT GIVE MY AUTO TO ANY OTHER PERSON. HE KNOWS THE CAR. I FOLLOW HIM TO ANY OTHER SERVICE CENTER HE WORKS HE LISTENS AND TAKES CARE OF THE PROBLEMS I HAVE WITH THE AUTO AND HE CARES. . More
by masa3537
Employees Worked With
Rod Carry
February 23, 2017
Great service great personality Rod. has great service! If they going to have another Mercedes benz, I definitely call rod Highly recommended See you again soon! Thank you Rod. has great service! If they going to have another Mercedes benz, I definitely call rod Highly recommended See you again soon! Thank you Fuji More
by Fuji
Employees Worked With
Rod Carry
February 23, 2017
Walters never disappoints!! Took my c300 in for service a few days ago and Brandon was great! Fast, efficient and friendly....thank you! Will definitely be back, these guys are a Took my c300 in for service a few days ago and Brandon was great! Fast, efficient and friendly....thank you! Will definitely be back, these guys are awesome! More
by Jsimon54
Employees Worked With
Aaron Johnson, Brandon Monaco
February 23, 2017
Adhoc Therapist and Super Service Advisor I was having a challenging week to say the least, and the moment my in-house service experience started with J.R. Rodriguez is when things started to I was having a challenging week to say the least, and the moment my in-house service experience started with J.R. Rodriguez is when things started to look brighter. He was a kind and patient listening ear, and an extremely thorough service advisor. I shared with J.R. my service needs and he made it happen without hesitation and within the parameters I requested. Super amazing service from a super amazing advisor! God bless J.R.! More
by Shyra L.
Employees Worked With
February 21, 2017
Service Great service and excellent customer service by Rod Carry.....thank you Rod You always are there for any question and ready to help to take care our c Great service and excellent customer service by Rod Carry.....thank you Rod You always are there for any question and ready to help to take care our car More
by ruay1962
Employees Worked With
Rod Carry
