Warren Henry Jaguar/ Land Rover North Dade

Unethical Business Practice I ordered a 2014 Range Rover Sport with almost all options through Mr. William (Bill) Siemer in January 2014. The estimated lead time was quoted for a I ordered a 2014 Range Rover Sport with almost all options through Mr. William (Bill) Siemer in January 2014. The estimated lead time was quoted for about 7 months due to the high demand. The car has actually arrived couple of weeks earlier. I received a call from Bill while I was out of town on a business trip, but I have promised him that someone would arrange the payment immediately in my absence. I have never heard from Bill again and few days later when I was back home, I was surprised to learn that Bill and his General Manager Danny Palenzuela have sold the vehicle I ordered to someone else, and the excuse was they were afraid I would export the car abroad. No apologies were ever given by Bill and Danny Palenzuela who was probably the most arrogant person I have ever encountered in my life. I have also sent an e-mail to Warren Henry Zinn, CEO of the Warren Henry Auto Group, and he has done nothing but asked Danny Palenzuela to call me and let me know there was nothing they could do and they really did not care what had happened. You would think you should receive world-class service from the dealership at this caliber, but my experience at the Land Rover North Dade was horrified beyond my imagination. I eventually was able to locate a similar vehicle at the Land Rover Fort Lauderdale and the service was true world-class. More

Ask for William "Bill" Siemer! Bill Siemer is absolutely the greatest car salesman I've ever met! A true asset to Warren Henry!!! Amazing, knowledgable, honest, 150% service all the Bill Siemer is absolutely the greatest car salesman I've ever met! A true asset to Warren Henry!!! Amazing, knowledgable, honest, 150% service all the way. If you are interested in a Land Rover, make sure you ask for Bill! I'm on my second Range Rover and I will definitively come again for more as long as Bill is there! More

Raising the bar I have purchased over 17 cars from the Warren Henry dealership group and over 10 Land Rovers from Land Rover North Dade. Their service has always been I have purchased over 17 cars from the Warren Henry dealership group and over 10 Land Rovers from Land Rover North Dade. Their service has always been excellent on both the sales and service fronts. Every time in service, Nestor Alvarez provides what can only be called a phenomenal service experience with quick turnaround times and exceptional service quality More

Very Professional Dealer I had been searching for a very specific Range Rover Sport for months. One finally turned up at Warren Henry/Land Rover North Dade. Tunc Basar was gre I had been searching for a very specific Range Rover Sport for months. One finally turned up at Warren Henry/Land Rover North Dade. Tunc Basar was great to work with. He answered all my questions, negotiated professionally, and even picked me up from the airport when I came to pick up the vehicle. Everything in person was as we had discussed with no surprises. Overall, I am impressed by the pleasant buying experience. I would recommend Tunc and Land Rover North Dade to any other prospective buyers! More

Land Rover Purchased a used land rover. Our sales person, Tunch Basar was friendly and informative. He made the purchase process very easy and seamless. I wou Purchased a used land rover. Our sales person, Tunch Basar was friendly and informative. He made the purchase process very easy and seamless. I would recommend my friends and family to contact Tunch in the future. Alberto and Kimberly More

Great experience. What I like most is how available times are for me to bring in my Range Rover. I'm treated like family by Nestor Alvarez from start to finish as wel What I like most is how available times are for me to bring in my Range Rover. I'm treated like family by Nestor Alvarez from start to finish as well as the rest of his great team caring for me. Love the new service center as well. Great work guys!!!!!!! More

Very Pleased Client My family has purchased many Land Rovers here since we moved to Florida in 1999. The comfort level is very high for me as I feel we are well taken ca My family has purchased many Land Rovers here since we moved to Florida in 1999. The comfort level is very high for me as I feel we are well taken care of. I wanted a dealer that would help me when problems occur. They are 100% on target with customer service. Nestor Alvarez is always there to give the right advice and make sure I do not have anything to be concerned with. More

Go Land Rover!!!!!! This there an award for best dealer?well If there is it needs to go to land rover In Miami. Nestor Alvarez is the service manager there and if you wan This there an award for best dealer?well If there is it needs to go to land rover In Miami. Nestor Alvarez is the service manager there and if you want to be treated like queen, go to him . I think this dealer is número uno in my book,,,,,, great place More

Puts "Service" back into the term Customer Service I have owned 5 Range Rovers over the years through North Dade Land Rover, and have experienced excellent service through the entire organization, but I have owned 5 Range Rovers over the years through North Dade Land Rover, and have experienced excellent service through the entire organization, but my most memorable experiences are dealing with the professional service team that is under the leadership of Nestor Alvarez. Nestor and his team go above and beyond to make sure all of my needs are met, plus ensure that I enjoy the high quality of standards that his team offers for Range Rover. The team in North Dade truly makes sure you are a happy and satisfied customer! This team puts the true meaning of service back into Customer Service. Thanks Nestor and team! More

I would recommend Warren henry jaguar Service Department(Nestor Alvarez and Robert Severino) to everyboby that owns a jaguar, this guys where great and help me with a problem that the other deale Department(Nestor Alvarez and Robert Severino) to everyboby that owns a jaguar, this guys where great and help me with a problem that the other dealer could no fix, Thank you and I will see you when my next service is due. Keep up the good work!!!!!!!!!!!!!!!! frank Mazara. More