"Convenient and easy "
I don't live locally, but my sales rep made it easy to contact him and figure out details through text and email. He was very understanding and patient with my limitations and made the whole process as smooth and streamlined as possible.
"Late afternoon appointment not the best idea."
Ok so the oil was changed, fluids checked and tires rotated, but what happened to the car wash?
I only bought this car 1 year ago and it's like Midtown forgot. Next time please clean the sticky stuff off my windshield where the oil change reminder was. I am peeling the reminder off so I can clean the goo off maybe I'll forget to bring my car back to Midtown for the next oil change. Still have time to redeem maybe it was an off day...
"Sales and Service!"
We purchased a 2014 Ford Edge,Excellent overall service !!! without a doubt, I would recommend Glen and your entire sales force and service dept. to everyone.