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Warren Midtown Motors
Warren, PA
1,348 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,348 Reviews of Warren Midtown Motors
December 17, 2018
friendly and efficient Very good service. They are always courteous and answer any and all questions that I have regarding the work done on my vehicles. They have never gi Very good service. They are always courteous and answer any and all questions that I have regarding the work done on my vehicles. They have never given me a reason not to trust what they tell me, regarding the care of my car, unlike some other dealerships I have dealt with in the past. More
by bmkcard
Verified CustomerEmployees Worked With
Rob Larson
December 17, 2018
Great experience I have always experienced fast and great service at Warren Midtown Motors! The staff is always very accommodating and Friendly. This why our family I have always experienced fast and great service at Warren Midtown Motors! The staff is always very accommodating and Friendly. This why our family always comes back. More
by lisa20
Employees Worked With
Randy Carlson, Julie Fisher, Jeremy Bickling
December 15, 2018
Courtesy shuttle service I requested the courtesy shuttle pick me up from work at 4:30 p.m. sharp. I was assured by the morning driver who dropped me off at work at 8:00 a.m. I requested the courtesy shuttle pick me up from work at 4:30 p.m. sharp. I was assured by the morning driver who dropped me off at work at 8:00 a.m. that they would find me and not to worry. (Even though he tried taking me to Family Services when I said I needed to go to Human Services) Needless to say when I exited my worksite at 4:30 p.m., the shuttle was no where to be seen. My first phone call to the service department informed me that the driver would be there any second because he had already left the dealership coming to get me. I waited another 2-3 minutes with rain and snow coming down on me. I called the dealership again. They said that they would contact the shuttle driver. I had just got back inside my worksite to avoid getting further wet when my phone rang and it was the shuttle driver. He had no idea where my work site was located (even though my work site has purchased 21 vehicles from this dealership in the last few years). I tried to give directions in order to get him turned in right direction. At 4:40 p.m., he pulled in apologizing for the delay. I informed him that this was the first time I had requested the shuttle to pick me after work and it would also be the last time. When I arrived at the service department, I was greeted with a $48 service bill. I again had to remind the service person, that I had free maintenance as agreed upon when I purchased the vehicle. I reminded him also that this was the second time they have tried to stick me with the bill. He gave some kind of explanation that the computer prints 'free maintenance' so small on the invoices, that if they aren't looking for it, then it goes unnoticed. I find that odd, when I had my previous vehicle at their competitor's dealership, I was never given a bill once. They knew it was all paid for in advance as per the maintenance agreement when the car was purchased. More
by zorin
Employees Worked With
Rob Larson, Josh Herzog
December 15, 2018
excellent great service The staff are very friendly and helpfull and explain everything we need to know. Waiting area was nice and very clean. Appreciate great service The staff are very friendly and helpfull and explain everything we need to know. Waiting area was nice and very clean. Appreciated the coffee. More
by eandbflowers
Employees Worked With
Rob Larson, Glen "Bobby" Borton
December 14, 2018
Awesome! These guys are by far the best I've been to since I've been back here. I never had any issues and they were able to answer all my questions. After bei These guys are by far the best I've been to since I've been back here. I never had any issues and they were able to answer all my questions. After being turned away by so many companies, these guys were able to make it work. Thanks Jason! More
by chrisfox1235
Employees Worked With
Kurtis Walter, Jason Rushing
December 13, 2018
Warren Midtown Motors Gets Top Rating Just walking into the Service Center you know your vehicle will be professionally cared for and the customer treated with the highest level of respect Just walking into the Service Center you know your vehicle will be professionally cared for and the customer treated with the highest level of respect. These folks keep me coming back with my fleet of vehicles. More
by darrel.christian3
Employees Worked With
Randy Carlson, Julie Fisher, Rob Larson, Aaron Lyon, Josh Herzog
December 12, 2018
Disappointing I called and made an appointment, taking the vehicle up the night before (because I had to work). When I called to check on the status of the vehicle I called and made an appointment, taking the vehicle up the night before (because I had to work). When I called to check on the status of the vehicle, they hadn't looked at it yet (4 pm and the appt was for 11 am). They kept the vehicle overnight and when I called the next day at 1 pm, they still hadn't looked at the cooling system yet. I had to call back at 4 pm and found they had looked at the cooling system and it was fine; however, they also "checked the brakes, tires and 'all points" (which I didn't ask them to) and then had the nerve to charge me for the amount of time it took for them to check everything on top of the cooling system. I was very disappointed in my service this time. More
by mterwilliger
Employees Worked With
Julie Fisher
December 11, 2018
Great service as always Service done in a timely manner. Is explained when done what was checked and if it was ok. always friendly and willing to answer any questions Service done in a timely manner. Is explained when done what was checked and if it was ok. always friendly and willing to answer any questions More
by nymimi
Employees Worked With
Julie Fisher
December 11, 2018
Curtious, friendly service second to none; Staff listens carefully to customer in an effort to target his or her particular need in terms of vehicle maintenance and repair. They always keep my Staff listens carefully to customer in an effort to target his or her particular need in terms of vehicle maintenance and repair. They always keep my Ford running at peak performance. In the rare event of a recall repair issue, the service is targeted, completely and efficiently. My confidence in the maintenance / repair staff couldn't be better. More
by J.P.H.
Employees Worked With
Randy Carlson, Julie Fisher, Vic Valone, Aaron Lyon
December 10, 2018
Secure feeling I give Warren Midtown Motors a 5 star rating because when I leave the service center I feel very secure driving my vehicle. The service advisors grea I give Warren Midtown Motors a 5 star rating because when I leave the service center I feel very secure driving my vehicle. The service advisors great people. They explain the service completed, recommend any additional work the vehiclele may need immediately or in the near future. The mechanics always do a great job. Every one is very friendly. The fresh baked cookies are terrific! More
by joeb11
Employees Worked With
Julie Fisher, Rob Larson, Aaron Lyon, Josh Herzog
