Warren Midtown Motors

Oil change, front wheel seal and strut replacements Friendly service folks. Professional attitudes. Excellent service. Service group always does great work. Technicians are well trained, obvious fro Friendly service folks. Professional attitudes. Excellent service. Service group always does great work. Technicians are well trained, obvious from work performed. Enjoy the opportunity for the coffee and excellent cookies as well as I wait for my service to be completed. More

A concerned, friendly and fast group of people I purchased a low mileage used 2015 Taurus from Midtown and, after driving it for a 100 miles or so, I had a couple complaints. I returned it to the S I purchased a low mileage used 2015 Taurus from Midtown and, after driving it for a 100 miles or so, I had a couple complaints. I returned it to the Service Dept. to have the issues investigated. On my first visit a considerable amount of time was spent working on the car but the Technicians could not find any problems. I drove the car a few more days and returned to the Service Dept. again with the same complaints. After considerably more time the Technicians had solved the problem and now the Taurus rides and handles like fresh from the factory. The entire group of people in the Service Dept. spent a lot of time to address my complaints. Never once did anyone make it seem, or make me feel, that I was asking too much. They invested quite a bit of time to resolve the issues ….. and, it cost me zero dollars. Just a great group of people, from start to finish. Friendly, knowledgeable, professional ! More

Exemplary Service Department Wonderful Service Department, this includes everyone in the Service Department. Very knowledgeable staff, problem was diagnosed and remedied very qui Wonderful Service Department, this includes everyone in the Service Department. Very knowledgeable staff, problem was diagnosed and remedied very quickly, work performed was exceptional. Best experience in my 50 years of owning a vehicle. More

very relaxed no pressure The experience was one of the better ones I have had in purchasing a vehicle. Tom Larusch was great to deal with. When I lost the second key to my car The experience was one of the better ones I have had in purchasing a vehicle. Tom Larusch was great to deal with. When I lost the second key to my car. He got one on order at no cost to use saving us $ 260.00. More

A pleasant experience I am sure I cannot recommend anything to improve my overall experience at Midtown Motors. From start to finish I actually enjoyed buying a car. Great I am sure I cannot recommend anything to improve my overall experience at Midtown Motors. From start to finish I actually enjoyed buying a car. Great group of people, period. I was treated with respect and friendliness at all times and Jeremy was as good and nice as it gets …. Sales staff, Service & Parts Departments all "top-notch" And I love the Taurus ! Probably will never shop elsewhere. Good coffee too ! More

2016 Super Duty purchase I just purchased my truck here. Mike Short was the best sales representative I have dealt with in a long time. He was very helpful and had the truck I just purchased my truck here. Mike Short was the best sales representative I have dealt with in a long time. He was very helpful and had the truck we wanted in one day. I would tell my friends to buy from Midtown. More

Warranty replacement of clutch The service and speed of the repair were excellent. Midtown did a good job at resolving the issue with my 2014 Focus SE. However, the commitment to The service and speed of the repair were excellent. Midtown did a good job at resolving the issue with my 2014 Focus SE. However, the commitment to customer satisfaction of Ford Motor Company is lacking. Waiting from March 3rd when the problem was first diagnosed until the end of April for a part is unacceptable. This IS NOT the fault of Midtown Motors as they can only perform work as fast as they can acquire parts. This vehicle has had 2 warranty service visits for the same transmission problem. Ford Motor Company needs to do a better job engineering quality vehicles that do not have to have multiple warranty services done on the same system. Again This IS NOT Midtown's fault. I actually feel bad for the service technicians and service managers that have to deal with the inferior transmissions in the 2014 Focus. I know this is probably not the right forum to complain about the quality of the car but I am very frustrated with the car. The bottom line I would like to emphasize is that midtown is doing an excellent job dealing with a bad product. More

Great experience Kurtis was a big help finding me a truck, talked with me on the phone so when I got to the dealership it didn't take long and he got my Payment exactl Kurtis was a big help finding me a truck, talked with me on the phone so when I got to the dealership it didn't take long and he got my Payment exactly where I wanted it . More

2016 Super Duty This is the first vehicle I have bought from Warren Mid Town Motors. Kurtis Walter, Has been great, through the whole purchase process. I ordered This is the first vehicle I have bought from Warren Mid Town Motors. Kurtis Walter, Has been great, through the whole purchase process. I ordered my truck. Kurtis kept me up-to-date on the build process . When the truck arrived at the dealership, Kurtis explained very thoroughly, all of the options and features of this truck to me. Every part of the transaction went very smoothly! I have had my current truck repaired in their service department. It was always fixed right the first time, that is very important to me! I will recommend Warren Mid Town Motors to all of my friends and family for sales and service . More

Great experience! My husband and I recently bought a 2015 Ford Fusion from Midtown. Vic worked with us for 3 days straight to get us the best deal possible for a vehicl My husband and I recently bought a 2015 Ford Fusion from Midtown. Vic worked with us for 3 days straight to get us the best deal possible for a vehicle we were happy with. We never felt rushed or pressured into buying; It wasn't a "typical" car buying experience which is a GOOD thing! He is a fantastic salesman who can be trusted to be honest and up front with his customers. Dave Johnson and Mike Curren were also wonderful and went above and beyond for us. THANK YOU to all for a great experience! We will definitely come back to Midtown in the future! More