Wasatch Front Kia
Ogden, UT
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"Buyer beware" The worst car buying experience to date. Their sales agent Kole has to be the sleaziest snake oil / used car salesman you will ever have the misfortu The worst car buying experience to date. Their sales agent Kole has to be the sleaziest snake oil / used car salesman you will ever have the misfortune to encounter. As soon he understood we would not use his financing,, or pay 1,000 dollars to reinstate a dealership warranty" which KIA can do for free". he literally laughed in our face at our offer, and said he would take it to sales manager which we visually watched him not do, he came back and said" no we want full price that"s it." He was still laughing as we left sharing his joke with receptionist. I wish they had a negative star rating. I've never been treated so poorly by any business to date. More
Service department is the worst I’ve ever been to!! I have had my car at This dealership 4 times with the same issue. They will never answer the phone and when they do I need to speak to someone else wh I have had my car at This dealership 4 times with the same issue. They will never answer the phone and when they do I need to speak to someone else who is not available. I have been on hold for the right person several times for several minutes. The car has not been starting properly for a year. It has had check engine light after check engine light and it comes on right after I leave every time. I get that happens sometimes but listening and calling back would be awesome. Also last time I was charged $108 and promised they fixed it!!!!!!! Engine light came on a block away. No refund has been given. Other items have been covered under warranty but warranty does not pay my time and gas. More
Super Shady Management *review from Feb 11 which I was asked to remove in exchange for service* I bought a used vehicle that was sold to me as having no wrecks in excellent *review from Feb 11 which I was asked to remove in exchange for service* I bought a used vehicle that was sold to me as having no wrecks in excellent condition- so I was charged top dollar for their 'perfect' car, only to find out it has $2000 worth of damage and water in the oil- which paperwork proves the dealership knew about but did not disclose to me. I have spent 5 hours today sitting in the lobby and not one manager has come to talk to me. I went upstairs only to find a sales manager- Brandon- who with a huge smirk on his face told me quite bluntly he will not help me and another one who told me to step away since his clients could hear my complaints. It is nearly 2 months later, the corporate office got involved and items have been fixed. Not once have we heard from the owner to assure us this isn't the norm for them. More
They were really pushy. They were pushy. When I went in for my Serious xm radio this one guy at the front desk was REALLY RUDE. It was awful. They were pushy. When I went in for my Serious xm radio this one guy at the front desk was REALLY RUDE. It was awful. More
Leave a bad review and they call to decline you as a custome Do you like getting ripped off? Well you've come to the right place! WFK somehow removes old reviews, go back 3 years and they had 2 stars! Yes only 2 Do you like getting ripped off? Well you've come to the right place! WFK somehow removes old reviews, go back 3 years and they had 2 stars! Yes only 2 stars! AND to make it better, if you leave a negative review they CALL YOU AND TELL YOU THEY ARE DECLINING TO SERVE YOU ANYMORE! HA! What a joke, this whole place is a giant scam and NO ONE HERE CARES ABOUT YOU. They care about getting you out the door and taking your money. DO NO TAKE YOUR CAR HERE FOR WARRANTY ISSUES! Another dealership told me they shouldn't charge to investigate warranty issues, but WSF sure did! Steer clear and take your hard earned money somewhere else More
Customer oriented without being pushy Best car shopping — and purchasing— experience ever. Salesman, Marlos, was fully informed about Kia makes, models, and features. He answered all quest Best car shopping — and purchasing— experience ever. Salesman, Marlos, was fully informed about Kia makes, models, and features. He answered all questions directly and in language that we understood. Never pushy or condescending. Marlo’s could be the poster rep for a straight-forward car salesman. More
Excellent experience Very helpful and knowledgeable staff. I like not feeling pressured into buying a car while still getting all of my questions answered. The managers th Very helpful and knowledgeable staff. I like not feeling pressured into buying a car while still getting all of my questions answered. The managers there make sure we are satisfied with our purchase and make sure we don't leave with a question unanswered. I highly recommend this place! Ask for Brandon Wilde, he'll take care of you More
Kia Pro’s These folks were true professionals! The Brandons were super helpful and got me into a sweet Sorento that was loaded with killer gadgets! The tech o These folks were true professionals! The Brandons were super helpful and got me into a sweet Sorento that was loaded with killer gadgets! The tech on these are amazing! More
Great experience I came with my twin sons the first time and Marlos patiently helped us find the kind of car that would work for us. I didn't but that first one, but e I came with my twin sons the first time and Marlos patiently helped us find the kind of car that would work for us. I didn't but that first one, but ended up coming back by myself a well or so later and getting a different car of the same model. We ended up staying after the dealership closed to get it done. I drove away happy to have the right car for me and my family. More
Great service They were very thorough and most important low-key and no high-pressure sales appreciated each one of the members that I worked with. I will return They were very thorough and most important low-key and no high-pressure sales appreciated each one of the members that I worked with. I will return More
