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Washington Ford Inc.
Washington, PA
616 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 616 reviews
July 08, 2019
Recall appointment Another dealer gave us trouble trying to get this appointment. Washington Ford was great! We dropped the car off to pick it up the next day. Not on Another dealer gave us trouble trying to get this appointment. Washington Ford was great! We dropped the car off to pick it up the next day. Not only was it finished it was done early. Everyone we dealt with from making appointment to the service department was very courteous and made you feel welcome. More
by mulkerine
Employees Worked With
Don Paris- service advisor
Helpful July 08, 2019
Check engine light Washington Ford did a great job of getting my 2019 in/out for a bad sensor. They made it very easy to schedule and track the work. Washington Ford did a great job of getting my 2019 in/out for a bad sensor. They made it very easy to schedule and track the work. More
by Ginger
Employees Worked With
Kevin McCrory
July 07, 2019
Excellent Service was excellent and the issue was fixed on the first visit. I attempted to have the issue fixed at another dealership and was unsuccessful. H Service was excellent and the issue was fixed on the first visit. I attempted to have the issue fixed at another dealership and was unsuccessful. Highly recommend Don Paris and staff at the service department. More
by Ware2005
Employees Worked With
Don Paris
June 26, 2019
Warranty work was completed at expected time I've been going to this dealer for Service since 2011 when I purchased my Mustang GT (my first ever FORD) and the service dept. always completed the i I've been going to this dealer for Service since 2011 when I purchased my Mustang GT (my first ever FORD) and the service dept. always completed the inspections & warranty work on time. We then bought a Fusion and an Escape and the service dept. completed the inspections & warranty work on time for them also. More
by Tanger
Employees Worked With
Andrea Baumgardner, Danielle Antonszewski and Jake (Air Bag warranty issues)
May 21, 2019
Service Advisor Washington Ford is a good dealer. My service advisor Andrea Baungardner was great, very understanding and easy to work with. The only reason i didn' Washington Ford is a good dealer. My service advisor Andrea Baungardner was great, very understanding and easy to work with. The only reason i didn't give a 5 start is because it takes for ever to get a appointment. That being said great people. More
by Wheeler
Employees Worked With
Andrea Baungardner
May 16, 2019
Worked very hard to get my daughter this vehicle. My daughter and I started with Scott who was wonderful. He did everything in able to get my daughter this vehicle. Unfortunately, when we needed to pi My daughter and I started with Scott who was wonderful. He did everything in able to get my daughter this vehicle. Unfortunately, when we needed to pick up the vehicle he wasn't there. Cullen stepped up and helped us and was very nice. He finished us up and sent us on our way. Both were very kind and helpful and it is my h appreciated! More
by arussman
Employees Worked With
Scott and Cullen
May 12, 2019
service sucks repairs were not done on time , the issue was not fixed , inconvenient hours , no parts in stock, few qualified mechanics to work on my truck, dealer repairs were not done on time , the issue was not fixed , inconvenient hours , no parts in stock, few qualified mechanics to work on my truck, dealer service overpriced , More
by Bmac
Employees Worked With
unknown
May 12, 2019
Very easy transition Wahington Ford is a no hustle dealership. They took care of my wife and I recently when were I need . I will recommend this dealer in the future . Ou Wahington Ford is a no hustle dealership. They took care of my wife and I recently when were I need . I will recommend this dealer in the future . Our sales man Barry did a excellent job . More
by Mike
Employees Worked With
Barry Duffy
May 08, 2019
Great experience with Cullen at Washington ford My wife and I had a great experience purchasing our F-150 at Washington ford. The whole process from start to finish was easy and straight forward. Ou My wife and I had a great experience purchasing our F-150 at Washington ford. The whole process from start to finish was easy and straight forward. Our sales associates Cullen was great. He was knowledgeable, respectful, and funny. We had a great time with Cullen, he made the whole process fun. We love our new truck and we’re glad we chose to buy it at Washington Ford. More
by Codyspen
Employees Worked With
Cullen
April 30, 2019
F350 service My service is always very good. Everyone is friendly and professional. The only issue I have is that it always takes at least 2 weeks to get an appoin My service is always very good. Everyone is friendly and professional. The only issue I have is that it always takes at least 2 weeks to get an appointment. More
by Minor
Employees Worked With
Andrea Baumgartner, Kevin McCrory
