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Washington Ford Inc.

Washington, PA

Overview
Employees
Reviews
Vehicles
4.8
1,217 Reviews
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507 Washington Rd.

Washington, PA

15301

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Showing 1,217 reviews

June 07, 2024

My Service Experience was excellent. Don Paris told me exactly what needed to be serviced on my Escape. He kept me up to date on each step in the process and I knew exactly when my car w More

by RAD092753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Paris
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 07, 2024

Andrea always keeps me up to date on the progress. . The ability to have someone deliver my vehicle is a huge convenience. More

by BUMGARDNERPAULE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Baumgardner
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Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thanks for highlighting some of our staff who helped make this a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 07, 2024

Staff was friendly and pleasant . Service completed in timely manner. Appointment was made on the first requested day. More

by JO72551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

June 06, 2024

They were very helpful. They came out and showed me what we wanted. Was not pushy for us to make a sale More

by mrspryo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cullen sheehan
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 06, 2024

It took 4+ days to fix auto for a 15 hr job. Also car came back dirty steering wheel and greased finger prints on car More

by KAUFCLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Schaerer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to Parts and Service Director Mike Reed, at (724) 223-5100 or mike.reed@washingtonford.com at your earliest convenience to discuss how we can turn this experience into a positive one.

June 06, 2024

Cindy Timmons was great as always. Kept me informed as to the status of my vehicle. Always friendly and informative. More

by kevlou77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Timmons
Report | Print
Jun 28, 2024 -

Washington Ford Inc. responded

Thanks for highlighting some of our staff who helped make this a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 06, 2024

Don Paris always gets me in for service promptly and does the work required. I trust their service More

by RHESS225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Paris
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thanks for highlighting some of our staff who helped make this a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 06, 2024

Very good experience. Car was picked up and delivered promptly. All information about the work done was handed to me🙂 More

by PRGSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Timmons
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 06, 2024

Dona Paris always takes good care of me. Gets me in, keeps me updated, and gets me out on time. More

by SIMMONS218
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Paris
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 05, 2024

Very professional and a seamless process. Would recommend for anyone in the market for a used or new vehicle. More

by BASEMENTBROTHERSLLC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cullen Sheehan
Report | Print
Jun 28, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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