Washington Ford Inc. - Service Center

I like that the service manager stays in touch with the customer while the requested work is being performed. Also they do their best at finishing the work by the customer’s requested time to pick up their customer while the requested work is being performed. Also they do their best at finishing the work by the customer’s requested time to pick up their vehicle. More

Kevin is a real keeper… always has been our service tech and done a great job!!! and done a great job!!! More

Friendly, kind, excellent service. Just what you come to expect from the Washington Ford dealer. Just what you come to expect from the Washington Ford dealer. More

Disconnected parking break and didn't reconnect when I picked up. Had to reconnect myself. Tried to screw me for 1200 worth of work that wasn't needed for inspection. picked up. Had to reconnect myself. Tried to screw me for 1200 worth of work that wasn't needed for inspection. More

Super fast. Car was left for next day service. Less than an hour later we got a call that it was done. We didn't expect it to be done in less than one hour. Car was left for next day service. Less than an hour later we got a call that it was done. We didn't expect it to be done in less than one hour. More

I bought a extended warranty when I bought the truck from you guys. Left the truck there all day for service (antifreeze smell). Service department did not want to fix it .they suggested suncheverlet. Took t you guys. Left the truck there all day for service (antifreeze smell). Service department did not want to fix it .they suggested suncheverlet. Took to bud bear cracked overflow bottle 24 mins. To replace. I live right across the street from you guys but why would I try you guys again. Service before was a 2.5 hr. Oil change with you. I don't have the answers .the extended warranty with you guys does not seem so convenient after all. Sorry lew. More

Great ! Always does a great job and treat us so well ! Keep up the good work Always does a great job and treat us so well ! Keep up the good work More

Don is always helpful. I would give 4.5 if I could. Not always right the first time. Had to bring my car back due to noise. Not really sure it was related to the first I would give 4.5 if I could. Not always right the first time. Had to bring my car back due to noise. Not really sure it was related to the first service or coincidental. More

My vehicle was finished on time and returned in good condition. It was easy to pay over the phone and pick up later, as I worked late. condition. It was easy to pay over the phone and pick up later, as I worked late. More

Don Paris is always transparent when giving a diagnosis and a pleasure to work with every time. and a pleasure to work with every time. More