Washington Ford Inc. - Service Center

Not overly happy with the vehicle so far but the service department has done a great job so far. I thought a new vehicle would not of had these issues but Washington Ford and Fox Ford has been very good abo department has done a great job so far. I thought a new vehicle would not of had these issues but Washington Ford and Fox Ford has been very good about servicing the issues and getting me back on the road. More

Service department is excellent. Good mechanics and Kevin is great on the desk. The ladies the cashier desk are polite and quick. I have taken each of my F150s there without issue in the service department is great on the desk. The ladies the cashier desk are polite and quick. I have taken each of my F150s there without issue in the service department even though I never bought one from there.. More

The service at Washington Ford has never let me down. I bought my vehicle there because of the great service! They always have my best interest! With that being said, I do believe that bad vehicles happen bought my vehicle there because of the great service! They always have my best interest! With that being said, I do believe that bad vehicles happen, and I unfortunately bought one. Even with all the issues my vehicle has given me (2014 Ford Edge SEL, bought used with 40k miles) I can’t say enough good things about the Service Department, Don Paris my adviser, makes things right the first time. Because of the quality service I will return to Washington Ford for my next vehicle. More

Happy Campers Our Ford Taurus was due for state inspection, and it passed. We're confident that the inspection not only covered the state mandated check points, bu Our Ford Taurus was due for state inspection, and it passed. We're confident that the inspection not only covered the state mandated check points, but also the "keep the customer happy and safe" details. Washington Ford is unsurpassed in customer service! More

very professional our waiting time was right about what we were told when we arrived. the coupon for the works was great. love the waiting area free coffee and water. our waiting time was right about what we were told when we arrived. the coupon for the works was great. love the waiting area free coffee and water. More

Successful Repairs Although it took a long time to get the appointment, the repairs for the PA vehicle inspection were completed. They did not do any repairs that were Although it took a long time to get the appointment, the repairs for the PA vehicle inspection were completed. They did not do any repairs that were not needed. More

Mike was great Dealership was very clean. People were friendly. It did take a long time to get my car in, but when I did the work that was done on my car was excel Dealership was very clean. People were friendly. It did take a long time to get my car in, but when I did the work that was done on my car was excellent. More

I am very happy with the service, everyone that I talked with from the first phone call to set up a appointment till I picked it up we’re very prompt & courteous done a great job & got it done ahead of sche with from the first phone call to set up a appointment till I picked it up we’re very prompt & courteous done a great job & got it done ahead of schedule !!! Thanks ! More

Concerned about repair Having dealt with no one except Andrea,she was very polite and helpful making sure my Edge was taken care and called at a timely matter when done.She Having dealt with no one except Andrea,she was very polite and helpful making sure my Edge was taken care and called at a timely matter when done.She also explained the problem,and the repair that was done. More

Pain Free! Yet another great experience w/ Wash. Ford. We purchased a Fiesta a couple of years ago for our sons' use. Long story short, it needed a level of " Yet another great experience w/ Wash. Ford. We purchased a Fiesta a couple of years ago for our sons' use. Long story short, it needed a level of "in depth" service which gave me some concern about the warranty. Absolutely no fuss! And the car runs like a top. Andrea was my "goto" person, but every person I talked to was on it. Bumped into Bud, my original contact and sales person, and we caught up for a minute. I love this place. More