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Watseka Ford Lincoln

Watseka, IL

Overview
Reviews
Vehicles
4.8
51 Reviews
Call Dealership (815) 432-2418

101 Bell Rd

Watseka, IL

60970

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Showing 51 reviews

June 20, 2026

Easy to work with and in and out service! Would highly recommend to anyone. They took on a tough fix and was done within a day. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rd
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June 16, 2026

I have dealt with Watseka Ford for many years and have always been satisfied with their service department. They are always fast and efficient with whatever I need done and always check other things to le More

by crackle74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember, he was new
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Jun 18, 2026 -

Watseka Ford Lincoln responded

We are incredibly grateful for your continued support and kind words! Knowing that you have trusted Watseka Ford for many years is the highest compliment we could receive. Thank you for recognizing our team's dedication to keeping you informed and your vehicle running its best. We appreciate you!

June 12, 2026

The service was excellent. Let me know what their Inspection found and was able to answer all my questions would like to return again for servicing. Thank you. More

by lfknscale@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rj
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Jun 14, 2026 -

Watseka Ford Lincoln responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 20, 2026

Absolutely loved how quick the work was done but would’ve be more satisfied if a quick vacuuming was done after the service for how much I paid. More

by angelhatcher768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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April 30, 2026

Service department is very good at following up with customer service. Service manager personally made phone call to discuss customer satisfaction More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim, Jacob, RD
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April 16, 2026

Service is always friendly and complete. I am always happy with the service department. Great people More

by Larry Hasbargen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not known
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April 13, 2026

The dealership was knowledgeable and got things done in a timely manner. The whole staff from the salesman to the service department where wonderful to work with. More

by tomcollinsbch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose serval people
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March 02, 2026

Derek Carlson was excellent. This is my second purchase from Derek, and I have used the dealership for any service and maintenance. Great team at Watseka Ford! More

by gwdeason64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Carlson
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Mar 06, 2026 -

Watseka Ford Lincoln responded

Thank you for being such a loyal customer! Derek loves building lasting relationships, and it shows. We're honored that you keep coming back for your vehicles and your service needs. Our whole team works hard to earn trust like yours. Thank you for this amazing review and for being part of the Watseka Ford family!

January 12, 2026

Worked with Ethan he was great made my buying experience easy also Krystal was great too would recommend this place to anyone looking for a vehicle such nice people to work with More

by sue.bartelson1955
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ethan and Krystal both were great
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December 15, 2025

We had a wonderful buying experience with Carmen Kiger, our salesperson; Krystal Jessen, the finance mgr and Jason Connor, the floor manager. They deserve more than five stars for great customer service. K More

by betsyjohns28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carmen Kiger, Krystal Jessen, Jason Connor
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Dec 19, 2025 -

Watseka Ford Lincoln responded

This is such a thoughtful review B J - thank you! It takes a great team effort to create a wonderful experience, and Carmen, Krystal, and Jason delivered for you. We're committed to being fair, honest, and straightforward because that's how we'd want to be treated. Converting someone to Ford loyalty through great service? That's what it's all about! We're so grateful you had such a positive experience with us, and we look forward to continuing to earn your trust in the future!

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