Watson Chevrolet

This us a dealership you do not want to deal with. Especially if you questionable credit. Unfortunately we entered the dealership looking to buy a Silverado 1500 custom truck. We offered a trade i Especially if you questionable credit. Unfortunately we entered the dealership looking to buy a Silverado 1500 custom truck. We offered a trade in plus $6000 down payment. We owed money on the trade in. The dealership came back with a counteroffer. The loan would be in my wife’s name. We keep the trade in. Then the dealer shocked me. You can keep the truck and let it go. Let it be repossessed. It won’t hurt your credit too much. Since your credit is bad already. Really. I was in shock. That is the worst financial advice I’ve ever received. Anyone, especially from a car dealership. I wouldn’t ever recommend this dealership even to my worst enemy. More

Watson deserves no stars. Took my corvette in for an oil leak and after a bill of over $2400.00 the oil leak is worst and they refuse to repair it. Trying to find other excu Took my corvette in for an oil leak and after a bill of over $2400.00 the oil leak is worst and they refuse to repair it. Trying to find other excuses for the leak but the problem is they did something incorrectly and are not willing to take responsibility. More

After a rather VERY unpleasant experience with another Chevy dealer in town I came to Watson and they definitely stepped up and made me feel appreciated as a customer. While my salesperson could have been Chevy dealer in town I came to Watson and they definitely stepped up and made me feel appreciated as a customer. While my salesperson could have been a tad more energetic and respectful of my time the sales manager definitely went out of his way to make sure my experience at Watson was a complete 180° of what happened at that other dealer. Based on this sales experience I will definitely be returning to Watson. However whomever does their detail of new cars really should find a new career. The vehicle looked like an inexperienced child washed it. I am happy to say that was the only negative part of my experience. More

Everyone was so helpful and friendly. No pressure salesman! Ervin asked questions and listened to my daughter, a first time car buyer. He’s was intuitive and knowledgeable in helping her No pressure salesman! Ervin asked questions and listened to my daughter, a first time car buyer. He’s was intuitive and knowledgeable in helping her select the right vehicle. Paul and Cesar provided top notch service in helping her with financing questions. Overall fantastic experience! More

I went in Watson and I knew nothing about the Trax the salesman Ervin was amazing he was so knowledgeable and professional and funny before I knew it I brought a new car . Well I love it and am very happy salesman Ervin was amazing he was so knowledgeable and professional and funny before I knew it I brought a new car . Well I love it and am very happy I brought it. I am going to refer my friends and family to Ervin. More

STAY AWAY! We would not send our worst enemy to this dealership! On the 19th of this month we went to see and test drive a new vehicle we’ve had our eye on for about two months. Fortunately, we were abl dealership! On the 19th of this month we went to see and test drive a new vehicle we’ve had our eye on for about two months. Fortunately, we were able to test drive a 2021 model that just arrived to the lot earlier that day. The sales guy we met, Luis, was nice and helpful in the beginning BEFORE the numbers started coming into play. We had a 2016 trade in with 32k miles. Kelly Blue Book valued our car at $16,000 for a trade in. Watson valued the car at $11,000. At first we were a little shook by the low value and wondered if we had gotten something wrong. We realize that dealers aren’t going to give the max amount, but this was far lower than we had expected. We then looked closer at the paperwork and saw that the sales manager typed in the mileage at 50,000 miles! We immediately questioned the inaccurate number and Luis said “good catch” and offered a fist bump before going to bring it to the manager’s attention. About 30 seconds later, he comes back to the little office with the same paper in hand stating that the mileage is correct in the computer, but it printed out wrong. He then crosses out 50k miles with his pen and writes 32k miles on the paper. At that point we knew we were absolutely done and there was no way we were buying any vehicle from them. We left, and the next day took the car to get valued at two other dealers in the area. Wouldn’t you know, we were offered $15,000 for our car! Thank you Watson for being sleazy. If not for your lack of customer service and ethics, we would not have found a brand new 2022 with better trim and a boatload more options than your base model for only $3,000 more! More

this place is abysmal. made an appt to have my oil change on line. they sent me three confirming emails, got there and the service guy told me they didn't have my appt and that on line appts go to a big hole on line. they sent me three confirming emails, got there and the service guy told me they didn't have my appt and that on line appts go to a big hole. have tried calling service several times to make an appt, they can't even answer the phone. absolutely horrible. More

I live in San Tan Valley, I wanted to look at a vehicle thet had posted on their website. I called ahead and asked if the vehicle was still for sale and ready.I didnt want to drive down to Tuscon if it had thet had posted on their website. I called ahead and asked if the vehicle was still for sale and ready.I didnt want to drive down to Tuscon if it had sold.They assured me it was and were going to have it ready for me to test drive . After getting there they said the vehicle I was looking at was not for sale and transmission was shot. It seemed odd since the vehicle has been on the lot for 60 days, they now found out the transmisson was bad on a 66000 mile vehicle and why then they had the ad up for weeks if the car was not ready for sale. But I was more pissed that i called ahead and traveled down for nothing. found out online the car sold a week ago and they just havent taken the ad down . As I sit typing this the ad is still up on the vehicle. nice job More

Purchase went as usual. I have been a leasing customer for over 30 years in 3 different states. Dodge,Honda,Toyota,Hayndai,and now Chevrolet. Now a simple oil change at this dealership is absolutely rid for over 30 years in 3 different states. Dodge,Honda,Toyota,Hayndai,and now Chevrolet. Now a simple oil change at this dealership is absolutely ridiculous. With an appointment is 3 hours wait??? Last week I wasn't on the schedule, even though I had the email confirmation with me. It was going to be 3 hours then, so I made another appointment for today. I was on the schedule and told 3 hours again. Really??? Guess I could have lost only 1 day of time with you, instead I lost 2. Maybe you should have just let me know it's always going to be a 3 hour wait! More

Ervin W was an awesome salesman and I Love my 2021 Chey Silverado LT. Much better service this time around, Thank you for everything Ervin W. Silverado LT. Much better service this time around, Thank you for everything Ervin W. More