Wayne Akers Ford

Ben took care of me like he always does Excellent service as always no complaints from me as always no complaints from me More

The brakes and other items were fixed. After picking my truck up I realized the AC only blows warm air now. The AC worked fine prior to dropping it off. I knew the cost would be greater for repairs taking truck up I realized the AC only blows warm air now. The AC worked fine prior to dropping it off. I knew the cost would be greater for repairs taking it to the dealership. I just wanted things to be done correctly and not have more problems. More

I had very little interaction with the service rep. He didn't ask me who I was or if I had any other concerns about my vehicle beside the oil change which I had an appointment for. As a long time custom didn't ask me who I was or if I had any other concerns about my vehicle beside the oil change which I had an appointment for. As a long time customer I was surprised by the lack of communication. Do not know name of my service rep. so I assume it is Rick Kennedy, the name listed below. More

Danielle was Friendly and Efficent. Tech did a Quality job. More personable than the other Ford dealerships. I will always use you guys. Thank you. job. More personable than the other Ford dealerships. I will always use you guys. Thank you. More

Dropped my car and the very next day was already diagnosed. They called me to let me know what was wrong and to request authorization to fix it for X amount of money (way lower than other quotes tha diagnosed. They called me to let me know what was wrong and to request authorization to fix it for X amount of money (way lower than other quotes that I got before) next day it was ready to go! Great service. Specially Frank! More

Will not return to Wayne Akers for service. Purchase our Expedition in 2007 from them with 4 miles on it when we drove off the lot now has 280k. 90% of the service has been don at Wayne Akers. The service h Expedition in 2007 from them with 4 miles on it when we drove off the lot now has 280k. 90% of the service has been don at Wayne Akers. The service has just gotten worse and worse the last couple of years. Today’s oil change and tire rotation took three and a half hours and then the tires weren’t even rotated because they said the lug nuts were swollen and they couldn’t get them off. Still cot me $82 for the oil. How they stay in business I don’t know, there were more employees walking around then there were customers. They could probably cut the office staff by 2/3 and still have more people than they need they have no inventory to sell what do they need all the people for????? Hire more service technicians or teach the office staff how to do oil changes. More

I called to setup an appointment for an oil change, I was able to get a convenient day and time. They did let me know about how long it would take and I would say they stay close to the time line. Every one able to get a convenient day and time. They did let me know about how long it would take and I would say they stay close to the time line. Every one was friendly and helpful. More

We have worked with Cesar before he has really helped us out in the past I have not liked any car dealership but Cesar makes it very simple to like an easy and a good experience for us. out in the past I have not liked any car dealership but Cesar makes it very simple to like an easy and a good experience for us. More

This dealership has been here when I my first car about 40 years good friendly and service I will always keep coming back 40 years good friendly and service I will always keep coming back More

No call back from Sale's manager. . Money owed to me no communication. I put another deposit for another vehicle and no call communication. I put another deposit for another vehicle and no call More