Wayne Akers Ford

Staff was Amazing and super responsive to all my needs and questions. Financial deal was spot on. Lala 👍 I traveled 1500 miles to get car and I felt like it was my neighborhood where I knew everyone. S and questions. Financial deal was spot on. Lala 👍 I traveled 1500 miles to get car and I felt like it was my neighborhood where I knew everyone. Schultz is da man. Shawntal was super helpful. Thank you so much. More

Worst car buying experience of my life. Agreed on a deal, provided credit card information for deposit, made appointment to bring a check and pick up truck, drove 4 hours from Tampa (commun Agreed on a deal, provided credit card information for deposit, made appointment to bring a check and pick up truck, drove 4 hours from Tampa (communicating with dealer all along), arrived at my appointment to find them selling the vehicle to someone else. “Honesty and Integrity” is the motto. I experienced neither. Matt Sargent Tampa, Florida More

Christian provided exceptional customer service, going above and beyond to address my needs. He was attentive, knowledgeable, and handled my concerns with professionalism and care. His friendly demeanor a above and beyond to address my needs. He was attentive, knowledgeable, and handled my concerns with professionalism and care. His friendly demeanor and willingness to assist made my experience positive and memorable. I highly recommend Christian for his outstanding service. More

I greatly appreciate Khristian Ramirez customer service from the time you make the appointment until he hands you your keys after time service is complete Although Wayne Ackers is under new management Kh from the time you make the appointment until he hands you your keys after time service is complete Although Wayne Ackers is under new management Khristian makes you fell like a valued customer More

I have been going to this dealership for at least 20 yrs , always amazing service, especially your service department. The Best!! , always amazing service, especially your service department. The Best!! More

Service was amazing as always. Love taking my vehicle here. Yovonne always take good care of me. Love taking my vehicle here. Yovonne always take good care of me. More

Did the job in a timely fashion as expected and advertised. I would come back again some time! advertised. I would come back again some time! More

I am a new customer and was able to get an early appointment in an emergency. Eric was competent, professional and funny & the cashier (who made the appointment Saturday) was sympathetic. Eric appointment in an emergency. Eric was competent, professional and funny & the cashier (who made the appointment Saturday) was sympathetic. Eric also knew my car, the 10 year old CMax SEL hybrid with which even other Ford dealers have been unfamiliar. I am proud of my union-made hybrid. When it reaches the end of its life I would consider getting my next car at Wayne Akers because of the super service. Eric listened to my problem, asked relevant questions (“was this diagnosed”), did some quick research & moved me to the front of the line. He provided clear explanation (why dealer doesn’t usually install customer-provided parts), but understood my dilemma, and my need to get to Massachusetts and my 89 year old mom. The job was finished per the estimate, while I waited. Eric was interested —and interesting —about the unusual problem, a broken linkage to the driver side wiper motor. (Broken in a high wind). The part was on back order with no delivery expected and I had to call all over the country to find a part my brother picked up in person and shipped from NY state. Eric was enthusiastic at the end of the job, and apologized for being a little grumpy in the early am- that’s when he explained customer parts are often a nightmare. I so appreciated Eric getting me on the road. -Suzanne (Lake Worth & Cape Cod) More

I had a great experience at Wayne Akers Ford, probably the best experience I’ve ever had at a dealership. Everything was fast and straightforward and there was no unpleasant haggling or high pressure. Rus the best experience I’ve ever had at a dealership. Everything was fast and straightforward and there was no unpleasant haggling or high pressure. Russ, and David and Diego were all awesome. More

Very good customer service. Make people feel very welcome once there. Enjoy going there. Good Make people feel very welcome once there. Enjoy going there. Good More