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Wayne Akers Ford

Lake Worth, FL

Overview
Employees
Reviews
Vehicles
4.5
4,510 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,510 reviews

November 30, 2021

I don’t know the purpose of the outside podium when you pull in. I saw employees wearing Wayne Akers t shirts that are talking and not once anyone asked if I needed assistance. I walked inside the quick la More

by ALEX3RN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
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Nov 30, 2021 -

Wayne Akers Ford responded

Thank you for providing us with your feedback. We do apologize if our associates did not greet you upon your arrival. We will speak with our team regarding daily practices to avoid this instance in the future. We hope to see you again soon.

November 30, 2021

My service advisor yovonne felix was very helpful and communicated with my during the time I was waiting for my fuel tank. More

by SWEETKIKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne felix
Report | Print
Nov 30, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 30, 2021

Service was done on short notice and good communication throughout. After payment, no follow up on quote request for another repair and inspection sheet not provided. More

by Dal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Nov 30, 2021 -

Wayne Akers Ford responded

Thank you for providing us with your feedback. We do apologize that we did not provide an inspection sheet to you during your service visit. We will be happy to send a copy out to you if you can provide us with your name and contact information to social@wayneakers.com. Hope to hear from you soon.

November 30, 2021

Brian my collision expert was so helpful and went out of his way to make sure everything was done the way I wanted. He's a valuable employee! More

by Lindsaylbaum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Grosso in collision
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Nov 30, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 29, 2021

I love you are thinking outside of the box. The mobile service is another way of meeting your customers' needs More

by mspurplethang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Nov 30, 2021 -

Wayne Akers Ford responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 29, 2021

Great experience. Salesperson Russ and Diego the sales manager very nice and professional. Will do business again with Wayne Akers. More

by DRAGANM1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ, Diego
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Nov 30, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 29, 2021

Awesome service, great people. Answered all my questions about my vehicle definitely would recommend this dealer More

by JESUSGUAJARDO45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Nov 30, 2021 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 29, 2021

This is not the first time I have used Wayne Akers Ford services areas. I have never been disappointed and definitely encourage the use of the service departmentS. More

by pjkrieger1231@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
Report | Print
Nov 30, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 29, 2021

My service tech was very helpful and knowledgeable, he kept in touch daily and was very sympathetic to my needs, I was very please at out come , I have been with Wayne aker ford for many years, I always More

by SANDY9396
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Nov 30, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

November 29, 2021

Friendly service, fair pricing and were willing to work with my schedule. Was able to purchase vehicle online/phone. More

by JENGIKAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell
Report | Print
Nov 30, 2021 -

Wayne Akers Ford responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

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