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Wayne Akers Ford

Lake Worth, FL

Overview
Employees
Reviews
Vehicles
4.5
4,501 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
Contact Dealership

2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,501 reviews

November 09, 2021

My scheduled appointment was for an oil change tire rotation and balancing I have the package through Ford your dealership did not do it for the 2nd time will use a different dealership from now on More

by DV8CONSTRUCTION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/a
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Nov 09, 2021 -

Wayne Akers Ford responded

Thank you for providing us with your feedback. We apologize if there was an oversight in your vehicle's service but let us help you turn this situation around. Please include your name, contact information, and nature of any concerns to social@wayneakers.com and we will have a team member work towards a solution with you. Hope to hear from you soon.

Nov 09, 2021 -

DV8CONSTRUCTION responded

Mark Ritayik 561 662 6822 Dv8construction@yahoo.com

Nov 09, 2021 -

DV8CONSTRUCTION responded

Mark Ritayik 561 662 6822 Dv8construction@yahoo.com

November 09, 2021

Best salesman, Ray Charles - helpful, honest, does his best to make the customer happy. This is my second vehicle purchase from Ray and Wayne Akers. Everyone there is exceptional! More

by JACKMANDOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Charles, Orlando in finance
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Nov 09, 2021 -

Wayne Akers Ford responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 09, 2021

Service advisor Ben was great went far beyond the call of duty to get me in and out ASAP cannot say enough about his professionalism and kindness More

by CSTAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Nov 09, 2021 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 09, 2021

Service Advisor must provide status to customer while waiting. Customer should not have to ask around often, especially when see no action taken on the car More

by Rudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben, Rick Kennedy
Report | Print
Nov 09, 2021 -

Wayne Akers Ford responded

Thank you for providing us with your feedback. We do apologize for any inconvenience that you encountered relating to your vehicle's service but let us help you turn this situation around. Please include your name, contact information, and nature of any concerns to social@wayneakers.com and we will have a team member work towards a solution with you. Hope to hear from you soon.

November 09, 2021

All sales people were helpful and took their time to answer all questions. No one pressured us and gave us adequate time to make a decision More

by BAPBADBAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP
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Nov 09, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 09, 2021

I bought a 2016 transit connect. After a week I had a warning light appear. It was a wheel sensor that went bad. Edson and sales manager Scot took care of the problem without a single thought. It is a ca More

by VIFRANK50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson salesman Sales Manager Scott
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Nov 10, 2021 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 09, 2021

Muy buen servicio por parte de yovanni , siempre nos ayuda , gracias por tu gran servicio More

by CAMPOS1420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovanni
Report | Print
Nov 10, 2021 -

Wayne Akers Ford responded

We appreciate your 5-star response! We will be here for any needs you should have in the future. Have a wonderful day!

November 09, 2021

Easy to make an appointment, pricing over the phone was consistent with the service writer and the service was complete in the expected timeframe. More

by alaferrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue the service writer was great
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Nov 10, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 09, 2021

Wayne Akers is the only place I take my f150 for services have been going there since 2005 More

by UNDORR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Nov 09, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 08, 2021

Excelente Rápido y los representantes te tratan con amabilidad y buscan la manera de que uno salga satisfecho More

by DAVIDPGUTIERREZ
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Nov 09, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

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