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Wayne Akers Ford

Lake Worth, FL

Overview
Employees
Reviews
Vehicles
4.5
4,497 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
Contact Dealership

2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,497 reviews

November 02, 2021

I waited 2 hours for a scheduled appointment. My computer chip was not restarted and I still have lights coming on for no reason More

by KEVIN@BOCADETOX.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Kennedy
Report | Print
Nov 02, 2021 -

Wayne Akers Ford responded

Thank you for bringing this to our attention. We do sincerely apologize for any inconvenience that this may have caused you. If you are able to bring your vehicle back to us, we will be happy to have our service technicians look into this matter for you. If you are unable to stop by, feel free to provide your name, contact information, and nature of any concerns to social@wayneakers.com and we will be happy to speak with you. Hope to hear from you soon.

November 01, 2021

Service staff took the time to go over service. Quick and easy. Friendly and considerate. More

by TFLEMING5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier, Rick Kennedy
Report | Print
Nov 01, 2021 -

Wayne Akers Ford responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 01, 2021

Service advisors have always been helpful. Vehicle is ready when promised. I like the quick lane feature. More

by BONELLEN56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Nov 01, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 01, 2021

Fast and attentive service, I will be taking my truck here for it’s service needs from now on. A+++++++!! More

by gam9165
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Nov 01, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 01, 2021

excellent friendly make you feel like you are at home finish the work on time More

by josemiranda1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Nov 02, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

October 31, 2021

Very rude guy and when I decided not to get m car fixed with him, when they gave me the car back the breaks weren’t as good as they were before. Worse service of my life More

by Edwin Diaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bald guy with a fake big chain
Report | Print
Nov 01, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to provide us with your feedback, Edwin. We know your time is valuable and we do apologize for any inconvenience that may have been caused but we are here to help. Please include your name, contact information, and any issues to social@wayneakers.com so we can have a team member speak with you directly to address any issues of concern. Hope to hear from you soon.

October 29, 2021

Yvonne FLEIX was great he said he would help me no worries. He did just that excellent!! More

by sriopelle051812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Check out with the cashier girls excellent very nice people, Rick Kennedy
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Oct 29, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

October 29, 2021

Had another great experience at Wayne Akers Ford with Yovonne. His attention to detail is an A plus. More

by DANNY.HERNANDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne
Report | Print
Oct 29, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

October 29, 2021

Good attention. They do the best thank you to all you guys really appreciate your help More

by LORENAYANEZ751
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, Ben
Report | Print
Oct 29, 2021 -

Wayne Akers Ford responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

October 29, 2021

Quick and efficient. Good communication called as soon as repairs completed. Work done as expected More

by geoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Oct 30, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

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