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Wayne Akers Ford

Lake Worth, FL

4.5
4,501 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,501 reviews

October 22, 2021

Always pleased with the service received. Service advisor Gio goes above and beyond. Extremely helpful More

by donnaverni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier
Oct 22, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

October 22, 2021

The service technician was nice enough however when she called me and left a message and I called her back she didn’t Return my call for two days until I called her first off when I picked up my vehicle More

by triciaf23@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Kennedy
Oct 22, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to bring this to our attention. We apologize if you did not receive the top-level customer service that you deserve. We always strive to ensure that your visits to our sales or service centers are not only friendly but efficient as well. We again apologize if we missed the mark on this occasion but do please allow us to make this situation right with you. If you can include your name, contact details, and any areas that you feel need attention to social@wayneakers.com, we will have a qualified team member reach out to you directly to make sure you are 100% satisfied. Hope to hear from you soon.

Oct 22, 2021 -

triciaf23@hotmail.com responded

Sure Hello I do not know who records and I will not let me move forward without marking comments Tricia Mott. 3217494025 triciaf23@hotmail.com

October 22, 2021

It is always a pleasure dealing with Ben Buchanan in the Service Department. He is the best you have! More

by Mad Marine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
Oct 22, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

October 22, 2021

Everyone there was friendly and helpful,th work that I had done was done in was done in a timely fashion . More

by bernieandkay@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa jardine
Oct 22, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

October 22, 2021

the worst thing was had to ask for help not busy but no one around other then that excellent service. More

by JOSEPHALIZZI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont recall
Oct 22, 2021 -

Wayne Akers Ford responded

Thank you for your response! We welcome your return in the future. Have a great day!

October 21, 2021

James domino is a amazing and Maribel who checked me out at the desk was a doll!!! I will be returning. Amazing experience as a first time customer More

by MICROPLAZMIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James domino , Maribel or marisel ( checked out)
Oct 21, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

October 21, 2021

Pleasant and helpful staffClean restrooms Comfortable Pleasant and helpful staff Clean restrooms Comfortable chairs in waiting area Complimentary coffee is available More

by paulinetal4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle McDiarmid
Oct 21, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

October 21, 2021

Excellent service along with knowledgeable information available for customers.Rolando Santiago and David Lalla are professional and detailed oriented. They are the best in the business. More

by JONES10012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Oct 21, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

October 21, 2021

Professional and knowledgeable. Reservation was made online. Issues were addressed in a satisfactory manner. Nice More

by TRUCKBUYER1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Oct 21, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

October 20, 2021

Had my vehicle in for recalls. Recalls were not addressed. They did diagnose and repair coolant issue, but it still making strange noises like its leaking. May have to bring it back again. Commu More

by Tuyled
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Theresa
Oct 20, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to provide us with information on your concern for your vehicle. If there is something that you believe is not completely fixed on your vehicle or if you have any concerns or questions, please feel free to stop by our location. If you do not have the time to come into the location, please include your name, contact details, and nature of any concerns to social@wayneakers.com and we will have a staff member speak with you directly to solve any issues. Hope to hear from you soon.

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