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Wayne Akers Ford
Lake Worth, FL
4,501 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction.
You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee.
Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 AM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 10:30 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
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Showing 4,501 reviews
Verified Customer
October 20, 2021
Dennis was great in communication and letting me know what’s going on. Good work. Only downside is that my truck took longer to repair due to the shop that is at the site. what’s going on. Good work. Only downside is that my truck took longer to repair due to the shop that is at the site. More
by bhmills
Employees Worked With
Dennis
October 20, 2021
I thought the wait time was longer than expected, but I did get the driver airbag replaced with the service. That may have added the extra time. I was there 2.5 hours. did get the driver airbag replaced with the service. That may have added the extra time. I was there 2.5 hours. More
by whitehurstbkp
Employees Worked With
Ben
October 20, 2021
Service experience was top notch ,on time,and we’ll done . Service was explained to me and everyone I dealt was professional and knowledgeable. . Service was explained to me and everyone I dealt was professional and knowledgeable. More
by BIDDYBOB14
Employees Worked With
Service advisor , Rick Kennedy
October 20, 2021
Jim, the service rep was outstanding. He was very thorough. The reason this is not a 5 star rating is because the mechanic did not use gloves when he drove my car and left dirt/oil on my steering wh thorough. The reason this is not a 5 star rating is because the mechanic did not use gloves when he drove my car and left dirt/oil on my steering wheel. He also over-inflated my tires, one of them was 10 psi more than the others. As I stated, Jim was very thorough…perhaps your mechanics should be too. More
by ossiemair
Employees Worked With
Jim
October 19, 2021
If I could give a negative star rating I would. Don’t lie to your customers. Honesty goes a long way, especially when you make a mistake. 3 hours for an oil change and rotate. Advisor led to me and told me to your customers. Honesty goes a long way, especially when you make a mistake. 3 hours for an oil change and rotate. Advisor led to me and told me that he patched a tire for free. Lube tech didn’t even check the tire. Manager took care of it in the end, but I am disappointed with the service. Not going back. 5 year customer. More
by Gerry
Employees Worked With
Unsure of advisor
