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Wayne Akers Ford

Lake Worth, FL

Overview
Employees
Reviews
Vehicles
4.5
4,501 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,501 reviews

October 19, 2021

Another stellar job by the Wayne Akers team. Russ and Orlando were so great to work with. Will be back for next purchase….whenever that is. More

by CFROMANO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ in Sales and Orlando in Finance
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Oct 19, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

October 19, 2021

It was my first first time in the service Department and averything was nice and professional More

by lindavega167
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Romano
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Oct 19, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

October 19, 2021

Good service, good service, good service, good service Good service, good service, good service, good service good service good service good service good service More

by FLXBUENO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geovanni
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Oct 19, 2021 -

Wayne Akers Ford responded

We appreciate your 5-star response! We will be here for any needs you should have in the future. Have a wonderful day!

October 19, 2021

good service from technical assistant , He was always attentive to my questions, he is also bilingual and can provide a complete service without limitations to his clients, I am very satisfied with your More

by YUNIELZUBIAURRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josué , Rick Kennedy
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Oct 19, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

October 19, 2021

Unpublished price hikes, courtesy van driver was M I A, car had greasy hand prints all over it and the steering wheel was greasy. Had to take it straight to the car wash. The service was completed and it t More

by BCOZAD0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Kennedy
Report | Print
Oct 19, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to provide us with feedback from your recent vehicle service visit with us. We do apologize if your expectations did not match your experience and we would like to work with you to change that around. If you would include your name, contact details, and nature of any unresolved issues to social@wayneakers.com, we will have a team member speak with you directly to gain a resolution. Hope to hear from you soon.

October 19, 2021

Best Experience Ever! From beginning to end it was a smooth, easy, excellent customer relationship and professional people. From our Sales Person, Brandon, the Manager, Michael and the Finance Manager More

by ANIDEAN11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Melendez, Brandon Block and Michael the manager , Rick Kennedy
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Oct 20, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

October 19, 2021

Easy to work with... Everyone is very friendly and knowledgeable. Pass two Ford dealerships to get to this one. Great people More

by garryuzzo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego, Ken, Steven,Orlando and Rick. All great people, Rick Kennedy
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Oct 20, 2021 -

Wayne Akers Ford responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

October 19, 2021

We have a wonderful experience while shopping for a truck. Steven was great, attentive and very informative. Laura in financing made it easy to make a decision to make the purchase. More

by Floridagalz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura
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Oct 19, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

October 19, 2021

BEN is the best service manager in the world! Ben always gives 200+ percent and I TRUST his knowledge above all. I never hesitate to put my vehicles in BEN'S hands at Wayne Akers Ford and know I can depend More

by JONAN62693
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BEN
Report | Print
Oct 20, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

Oct 20, 2021 -

JONAN62693 responded

Actually I have to bring my truck back in tomorrow for leaking oil all over the place. First time ever! I super disappointed in this as I brought the truck in 1k miles early as we are to leave for a trip at 3am tonight. NOW i have to wait for Wayne Akers to open at 7 to have my truck serviced I'm pissed no reason for xxxxty mechanics and a 100 oil change. Plus my time 1 star for service

October 18, 2021

One of the BEST, easiest to use and friendliest dealerships I've been to. Great staff. Very helpful More

by garryuzzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Oct 18, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

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