Wayne Akers Ford

Had the best experience this weekend took our son to purchase his first car. The salesman Azore Fontanot took the time with my son to pick out the best option for him. The Finance Manage Orlando was als purchase his first car. The salesman Azore Fontanot took the time with my son to pick out the best option for him. The Finance Manage Orlando was also wonderful getting us the best interest rate possible They both listened to our needs and not a pushy sales pitch like I have seen at other dealerships. We had such a good experience that we went back the next day and purchased a car for my wife. Thank you, Wayne Akers. MIke B More

Very nice negotiation Exelente services and professionals easy to deal. 5 star. Pj. And Laura Happy w new ranger. Thanks professionals easy to deal. 5 star. Pj. And Laura Happy w new ranger. Thanks More

Car problem that stumped others….David Benjamin. The Service Manager. Professional/knowledgeable Listened to me and did a test run then solved and had the car fixed. Thank You !!! Service Manager. Professional/knowledgeable Listened to me and did a test run then solved and had the car fixed. Thank You !!! More

Manager Diego is the worst acted like he cared for his customers , then we agreed to a deal and had to wait less then 24hrs to get funding from bank and he sells to someone who offers more money. Does not customers , then we agreed to a deal and had to wait less then 24hrs to get funding from bank and he sells to someone who offers more money. Does not care any about the customer ! Stay away ! More

This was absolutely the worst service I have ever experienced. My daughter was home for college for 1 week and brought her new Ford Escape in due to various noises she was hearing. She brought the c experienced. My daughter was home for college for 1 week and brought her new Ford Escape in due to various noises she was hearing. She brought the car in on Tuesday, May 4, and told the service advisor that she would be leaving to return to college on Friday. She called Wednesday to check on the status of it and was told her service advisor had the day off. The person who eventually spoke with her transferred her to a third person, who gave her conflicting information from what she had already been told. Communication regarding status of her vehicle was almost non-existent, unless she called to check up on it. Friday afternoon, she had not heard back, despite leaving 2 messages, so I called and demanded to speak to a manager, only to find out he/she had already gone home for the day! After a lengthy hold, I was told the part they were waiting for had come in, had been installed, and was bad, so they had to order it again and it would not be in until the next day. No regard at all was given to the fact that this delayed her departure back to school, nor explanation given as to why nobody bothered to return her calls, nor called to let her know what was transpiring. Worse yet--upon returning to school, the noise is still there!!!!!! More

Pablo Roman is THE best. Whether it’s a car for you today or your daughter in ten years or mother for her birthday, he will take care of you for the entire life of your car, make sure you have a positive ser or your daughter in ten years or mother for her birthday, he will take care of you for the entire life of your car, make sure you have a positive service for your oil change and he will be the first one you call when it’s time to trade in your vehicle. He made my car buying experience top of the line and is so personable. Always ask for Pablo Roman! More

Brandon sales, Diego MGR. told me to buy a certain car it would be between 13,000 and 14,000. When i got there it was $18,900, they did a bait and switch. Also i asked them to do only 3 credit reports so my would be between 13,000 and 14,000. When i got there it was $18,900, they did a bait and switch. Also i asked them to do only 3 credit reports so my credit wont go down, DIEGO DID 6 CREDIT REPORTS WITHOUT MY PERMISSION!!! I SAID FORGET IT, YOU ARE TAKING ADVANTAGE OF A LADY. I ASKED FOR PAPERWORK BUT YHEY WOULD NOT GIVE IT TO ME. I LEFT AND CALLED THE FBI, BBB, NEWSMEDIA, ALSO INQUIRED WITH AN ATTORNEY . More

Apparently Wayne Akers Ford is not in the service business anymore. They will not schedule appointments over the phone and their website sucks. It is not user friendly and doesn't work. Humans shoul business anymore. They will not schedule appointments over the phone and their website sucks. It is not user friendly and doesn't work. Humans should take care of humans because machines cant. I've done business with them for years and don't understand what the benefit is of alienating new or returning customers. More

I am writing this review to let other customers know that Wayne acres Ford it’s not somewhere you would like to service your SUV or a pick up truck and those fort lovers like myself find another dealer in yo Wayne acres Ford it’s not somewhere you would like to service your SUV or a pick up truck and those fort lovers like myself find another dealer in your local area customer service is very unprofessional for the customer service representatives of service to the director himself I have never into dealership for the director himself wall tried to call out a customerOn how many times you get your vehicle service through them and how many miles you have on your vehicle my thought is if my vehicle is running fine and there’s no problems why bring it to the dealership to be repaired and there is no issue that means for it factory has done a great job in building my truck I went in for a factory recall . After the recall was supposedly fixed experiencing some issues with the truck I ask for a second look at the work that was done or to inspect the truck to make sure it had nothing to do with the recall and that’s when I was told it will take three days for them to do that not based on anything other than they will need three days to check the truck out but yet it took them only a few hours to repair what was wrong not sure if that’s making any sense when I called back to speak with the director and that’s when he tells me well sir your truck has XYZ miles you only came to service a few times here with us so basically I’m not obligated to give you to check your vehicle regarding the repair work we did very bluntly and unprofessional attitude I was told that they’re undergoing new ownership I don’t think that’s the only thing they need to be doing maybe new management as well because at this rate I don’t see them being around very long the dealership was already empty when I came thereVery disappointed in the Ford brand in a franchisees that represent the brand More

Just trying to bring my truck in for the map update. Called (5) times on Friday. Dialed my service manager Steve Waters who has been great to work with and no answer, just ringing. Called back for servi Called (5) times on Friday. Dialed my service manager Steve Waters who has been great to work with and no answer, just ringing. Called back for service ext. Just ringing. Called again for the operator and was told Steve was no longer there and transferred me to VM for Isabella "who schedules service". I left message and never received a call back. I called the dealership again, just ringing. Next day, I called for the operator and told her that my call was never returned by Isabella and she transferred me again, somewhere....Doesn't matter because the phone rang forever without any VM or representative to answer. It should be this difficult to spend money with them. I'm going to try Mullinex where I bought it and deal with the inconvenience. Not happy & disappointed More