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Wayne Akers Ford
Lake Worth, FL
5,377 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction.
You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee.
Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 PM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,377 reviews
July 19, 2021
I am very happy with the service I received from Ben before and after I had my car towed there because I couldn't start it. It starts right up now and runs so well. Ben Went beyond what most would expec before and after I had my car towed there because I couldn't start it. It starts right up now and runs so well. Ben Went beyond what most would expect from a dealership service adviser. My low rating for the price is based on that my problem was not due to wear to any one item but to a known electrical problem from Ford and yet there was a high cost for the repair. More
by KJCW30
Verified CustomerEmployees Worked With
Mike Dickman
July 19, 2021
I dealt Jefferson Joseph. This is third vehicle we bought from him. With present circumstances of inventory he work extremely hard for us to get our Truck. He was unbelievably helpful. I recommend bought from him. With present circumstances of inventory he work extremely hard for us to get our Truck. He was unbelievably helpful. I recommend him to all my friends. He is great. More
by CLARKE2
Employees Worked With
Mike Dickman
July 19, 2021
Polite,courteous, helpful,respectful,friendly,quality vehicles,I would definitely recommend dealership to friends and family service is quick problems solved without problems.salesman was without profess vehicles,I would definitely recommend dealership to friends and family service is quick problems solved without problems.salesman was without professional More
by JPHILC12345@GMAIL.COM
Employees Worked With
Edison, James
July 19, 2021
I am very happy with the service I received from Frank and Ben after I had my car towed there because I couldn't start it. It starts right up now and runs so well - I love my Ford Mustang and it is like and Ben after I had my car towed there because I couldn't start it. It starts right up now and runs so well - I love my Ford Mustang and it is like a new car. Wayne Akers has always taken good care of me and my Mustang! More
by JACQUELINEBLOOM
Employees Worked With
Frank, Ben - Excellent
July 19, 2021
The people in the service department are very helpful. It’s a very nice environment and everyone is friendly. Things get done in a timely manner. It’s a very nice environment and everyone is friendly. Things get done in a timely manner. More
by ASHLEY.KAPLAN29
Employees Worked With
Mariel Gonzalez
July 06, 2021
Had the best experience this weekend took our son to purchase his first car. The salesman Azore Fontanot took the time with my son to pick out the best option for him. The Finance Manage Orlando was als purchase his first car. The salesman Azore Fontanot took the time with my son to pick out the best option for him. The Finance Manage Orlando was also wonderful getting us the best interest rate possible They both listened to our needs and not a pushy sales pitch like I have seen at other dealerships. We had such a good experience that we went back the next day and purchased a car for my wife. Thank you, Wayne Akers. MIke B More
by sblake102870
Employees Worked With
Azore Fontanot, Orland Menendez
June 12, 2021
Car problem that stumped others….David Benjamin. The Service Manager. Professional/knowledgeable Listened to me and did a test run then solved and had the car fixed. Thank You !!! Service Manager. Professional/knowledgeable Listened to me and did a test run then solved and had the car fixed. Thank You !!! More
by Remlik50
Employees Worked With
Rick Kennedy
June 09, 2021
Manager Diego is the worst acted like he cared for his customers , then we agreed to a deal and had to wait less then 24hrs to get funding from bank and he sells to someone who offers more money. Does not customers , then we agreed to a deal and had to wait less then 24hrs to get funding from bank and he sells to someone who offers more money. Does not care any about the customer ! Stay away ! More
by Brono
Employees Worked With
Diego
May 24, 2021
This was absolutely the worst service I have ever experienced. My daughter was home for college for 1 week and brought her new Ford Escape in due to various noises she was hearing. She brought the c experienced. My daughter was home for college for 1 week and brought her new Ford Escape in due to various noises she was hearing. She brought the car in on Tuesday, May 4, and told the service advisor that she would be leaving to return to college on Friday. She called Wednesday to check on the status of it and was told her service advisor had the day off. The person who eventually spoke with her transferred her to a third person, who gave her conflicting information from what she had already been told. Communication regarding status of her vehicle was almost non-existent, unless she called to check up on it. Friday afternoon, she had not heard back, despite leaving 2 messages, so I called and demanded to speak to a manager, only to find out he/she had already gone home for the day! After a lengthy hold, I was told the part they were waiting for had come in, had been installed, and was bad, so they had to order it again and it would not be in until the next day. No regard at all was given to the fact that this delayed her departure back to school, nor explanation given as to why nobody bothered to return her calls, nor called to let her know what was transpiring. Worse yet--upon returning to school, the noise is still there!!!!!! More
by CBW
Employees Worked With
Rick Kennedy
